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Vice President Service Operations Jobs in Riverside, CA

VP, Sales Reports To: VP, Marketing & Sales Ops Company Overview: Netlist Inc. (NASDAQ: NLST) is a ... service provider (CSP) market. S/he/they will own the development of a strategic sales plan that ...

VP, Sales Reports To: VP, Marketing & Sales Ops Company Overview: Netlist Inc. (NASDAQ: NLST) is a ... service provider (CSP) market. S/he/they will own the development of a strategic sales plan that ...

VP, Sales Reports To: VP, Marketing & Sales Ops Company Overview: Netlist Inc. (NASDAQ: NLST) is a ... service provider (CSP) market. S/he/they will own the development of a strategic sales plan that ...

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Vice President Service Operations information

See Riverside, CA salary details

$71.5K

$162.5K

$275.4K

How much do vice president service operations jobs pay per year?

As of Jun 10, 2026, the average yearly pay for vice president service operations in Riverside, CA is $162,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,500.00 and $193,000.00 per year, depending on experience, location, and employer.

What does a Vice President of Service Operations do?

A Vice President of Service Operations is responsible for overseeing the delivery of customer service and support within an organization. They develop and implement strategies to improve service quality, manage large teams, and ensure operational efficiency. This executive role often involves collaborating with other departments to align service operations with business goals, driving process improvements, and maintaining high customer satisfaction. Additionally, they analyze performance metrics and lead initiatives to enhance the overall customer experience.

What are some common challenges faced by a Vice President of Service Operations, and how can they be addressed?

A Vice President of Service Operations often encounters challenges such as optimizing service delivery across multiple channels, ensuring consistent customer satisfaction, and managing large, cross-functional teams. Balancing operational efficiency with high-quality customer experiences requires strong leadership, data-driven decision-making, and effective communication. Proactively addressing these challenges typically involves implementing robust performance metrics, fostering a culture of continuous improvement, and investing in employee development to adapt to evolving customer needs and technological advancements.

What are the key skills and qualifications needed to thrive as a Vice President of Service Operations, and why are they important?

To excel as a Vice President of Service Operations, you need extensive experience in operations management, strategic planning, and a track record of driving service excellence, often supported by a relevant bachelor's or master's degree. Proficiency with CRM software, workflow automation systems, and data analytics tools—as well as certifications like Six Sigma or ITIL—is highly beneficial. Exceptional leadership, problem-solving, and communication skills are crucial for effectively managing teams and fostering a culture of continuous improvement. These abilities are vital to ensuring operational efficiency, customer satisfaction, and sustained business growth.
What are the most commonly searched types of Service Operations jobs in Riverside, CA? The most popular types of Service Operations jobs in Riverside, CA are:
What are popular job titles related to Vice President Service Operations jobs in Riverside, CA? For Vice President Service Operations jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Vice President Service Operations jobs in Riverside, CA look for? The top searched job categories for Vice President Service Operations jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Vice President Service Operations jobs? Cities near Riverside, CA with the most Vice President Service Operations job openings:
Middle Office Operations, Vice President

Middle Office Operations, Vice President

State Street Corporation

Irvine, CA • On-site

$115K - $197K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Who we are looking for
A Vice President position with operations experience in one or more functional areas including trade management, corporate actions, reconciliation, accounting. The VP is expected to act as the primary operational leader for a strategic client engagement with full accountability for daily execution, risk governance and client facing delivery.
Why this role is important to us.
This role requires consistent engagement, visible leadership presence, and hands on ownership to maintain operational stability and client confidence.
What you will be responsible for
• Serve as the day to day owner of the functional operations area supporting a strategic client
• Be the first point of escalation for operational issues, client risks, and delivery concerns
• Own leadership coverage, escalation protocols, and decision-making continuity
• Represent State Street with authority and accountability in all client forums
What we value
• Demonstrated ability to identify and proactively resolve complex issues and drive solutions to completion while considering multiple avenues for resolution.
• Strong commitment to operational risk management, including the ability to identify control gaps, ensure adherence to established procedures, and reinforce a strong control driven culture.
• Advanced proficiency in Excel and Microsoft Office (Excel, PowerPoint, Word), including pivot tables, lookups, formulas, and data validation techniques, with the ability to analyze large datasets, assess data integrity, and clearly present findings, risks, and recommendations to stakeholders.
• Proven ability to operate as a collaborative team player who is equally comfortable taking individual ownership and accountability for outcomes.
• Demonstrated ability to communicate clearly, confidently, and professionally with senior stakeholders across the organization.
• Ability to synthesize complex operational and data driven findings into clear, well organized summaries for management and client discussions.
• Proven capability to act as a subject matter resource across multiple operational areas, providing guidance on complex enterprise, system, or data related inquiries while exercising sound judgment in decision making.
• Experience producing ad hoc reporting and supporting ongoing management and client driven requests.
Education & Preferred Qualifications
MBA
8+ operational experience
Work Requirement
This position is primarily onsite and requires employees to work in the office four (4) days per week.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers
Salary Range:
$115,000 - $197,500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

State Street logo

About State Street

Sourced by ZipRecruiter

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1792

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