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Vice President Service Operations Jobs in Riverside, CA

ROARK

General Manager/VP of Operations

Fontana, CA

Position Overview The Vice President / General Manager will have full responsibility for the business's operational performance, strategic direction, and financial success. This leader will work ...

ROARK

General Manager/VP of Operations

Fontana, CA

Position Overview The Vice President / General Manager will have full responsibility for the business's operational performance, strategic direction, and financial success. This leader will work ...

hampr

Vice President, Facility Operations

Orange, CA · On-site

We're building a brand people love and a service people can't live without. About the Role As VP of Facility Operations, you are the senior-most leader of Hampr's physical operations. You own how our ...

hampr

Vice President, Facility Operations

Orange, CA · On-site

We're building a brand people love and a service people can't live without. About the Role As VP of Facility Operations, you are the senior-most leader of Hampr's physical operations. You own how our ...

hampr

Vice President, Facility Operations

Orange, CA

We're building a brand people love and a service people can't live without. About the Role As VP of Facility Operations, you are the senior-most leader of Hampr's physical operations. You own how our ...

Netlist

Vice President, Technical Sales

Irvine, CA · On-site

$200K - $240K/yr

VP, Sales Reports To: VP, Marketing & Sales Ops Company Overview: Netlist Inc. (NASDAQ: NLST) is a ... service provider (CSP) market. S/he/they will own the development of a strategic sales plan that ...

Netlist

Vice President, Technical Sales

Irvine, CA · On-site

$200K - $240K/yr

VP, Sales Reports To: VP, Marketing & Sales Ops Company Overview: Netlist Inc. (NASDAQ: NLST) is a ... service provider (CSP) market. S/he/they will own the development of a strategic sales plan that ...

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All JobsVice President Service Operations JobsVice President Service Operations Jobs in Riverside, CA

Vice President Service Operations information

See Riverside, CA salary details

$71.5K

$162.5K

$275.4K

How much do vice president service operations jobs pay per year?

As of Jul 5, 2026, the average yearly pay for vice president service operations in Riverside, CA is $162,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $120,500.00 and $193,000.00 per year, depending on experience, location, and employer.

What does a Vice President of Service Operations do?

A Vice President of Service Operations is responsible for overseeing the delivery of customer service and support within an organization. They develop and implement strategies to improve service quality, manage large teams, and ensure operational efficiency. This executive role often involves collaborating with other departments to align service operations with business goals, driving process improvements, and maintaining high customer satisfaction. Additionally, they analyze performance metrics and lead initiatives to enhance the overall customer experience.

Is EVP considered C level?

An Executive Vice President (EVP) is typically considered a C-level executive or senior leadership role within an organization, often reporting directly to the CEO. While not always classified as a C-suite position, EVPs usually have significant strategic responsibilities and authority comparable to other C-level executives. The specific classification can vary depending on the company's structure and hierarchy.

What are some common challenges faced by a Vice President of Service Operations, and how can they be addressed?

A Vice President of Service Operations often encounters challenges such as optimizing service delivery across multiple channels, ensuring consistent customer satisfaction, and managing large, cross-functional teams. Balancing operational efficiency with high-quality customer experiences requires strong leadership, data-driven decision-making, and effective communication. Proactively addressing these challenges typically involves implementing robust performance metrics, fostering a culture of continuous improvement, and investing in employee development to adapt to evolving customer needs and technological advancements.

What are the key skills and qualifications needed to thrive as a Vice President of Service Operations, and why are they important?

To excel as a Vice President of Service Operations, you need extensive experience in operations management, strategic planning, and a track record of driving service excellence, often supported by a relevant bachelor's or master's degree. Proficiency with CRM software, workflow automation systems, and data analytics tools—as well as certifications like Six Sigma or ITIL—is highly beneficial. Exceptional leadership, problem-solving, and communication skills are crucial for effectively managing teams and fostering a culture of continuous improvement. These abilities are vital to ensuring operational efficiency, customer satisfaction, and sustained business growth.

How much does an SVP of operations make?

An SVP of operations typically earns between $150,000 and $300,000 annually, depending on the industry, company size, and location. Compensation may also include bonuses, stock options, and other benefits, reflecting senior leadership responsibilities and experience levels.

Is SVP a high-level position?

A Vice President Service Operations (SVP) is a high-level executive role responsible for overseeing service functions within an organization. It typically reports to the C-suite and involves strategic planning, leadership, and decision-making authority across multiple departments.
What are the most commonly searched types of Service Operations jobs in Riverside, CA? The most popular types of Service Operations jobs in Riverside, CA are:
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Vice President Service Operations jobs near you
General Manager/VP of Operations

General Manager/VP of Operations

ROARK

Fontana, CA

Full-time

Posted 12 days ago

Job description

Metals Manufacturing Industry

Our client, a well-established and growing metals manufacturing company, is seeking an experienced Vice President / General Manager to lead its operations, drive strategic growth, and enhance overall profitability. This executive leadership position offers the opportunity to make a significant impact on the organization's future while leading a talented team in a relationship-driven culture.

The ideal candidate is a strategic thinker, a strong people leader, and a financially savvy operator who can align teams around a shared vision while driving measurable business results. Metals manufacturing experience is highly preferred.

Position Overview

The Vice President / General Manager will have full responsibility for the business's operational performance, strategic direction, and financial success. This leader will work closely with senior leadership to identify growth opportunities, improve profitability, and ensure the organization is positioned for long-term success.

Key Areas of Focus

Strategic Planning & Execution
  • Develop and execute strategic plans that support business growth and operational excellence.
  • Establish clear organizational priorities and ensure alignment across all departments.
  • Identify opportunities for market expansion, operational improvements, and competitive advantage.
  • Lead key initiatives from concept through implementation and execution.
  • Drive continuous improvement efforts throughout the organization.
Leadership & Organizational Alignment
  • Build strong relationships throughout the organization and create alignment around company goals.
  • Develop, mentor, and empower leaders and teams to achieve results.
  • Foster a culture of accountability, collaboration, and engagement.
  • Serve as a visible and influential leader who can gain buy-in and motivate others to execute.
Profitability & Financial Performance
  • Drive overall business profitability and financial performance.
  • Analyze operational and financial metrics to identify opportunities for increased margins and efficiency.
  • Implement performance measures and accountability systems to improve results.
  • Partner with operational leaders to optimize productivity, cost management, and resource utilization.
  • Make data-driven decisions that support sustainable growth and profitability.

Qualifications

Required

  • Bachelor's degree in Business, Engineering, Operations Management, Manufacturing, or a related field.
  • 10+ years of progressive leadership experience within a manufacturing environment.
  • Demonstrated success leading cross-functional teams and driving organizational performance.
  • Strong strategic planning and execution capabilities.
  • Proven track record of improving profitability and business performance.
  • Exceptional communication, leadership, and relationship-building skills.

Highly Preferred

  • Significant experience within the metals manufacturing industry.
  • Previous P&L responsibility for a manufacturing facility, division, or business unit.
  • Experience implementing Lean Manufacturing, Continuous Improvement, or Six Sigma initiatives.

This is an outstanding opportunity for an accomplished manufacturing executive to join a respected organization and play a key role in shaping its future growth and success.