Service Operations Assistant Jobs (NOW HIRING)

Join a team that keeps maritime operations moving

Looking for a career where every day brings new challenges, opportunities to learn, and work you can be proud of?  A career in maritime logistics gives you the opportunity to make a visible contribution to global operations. You'll work with international colleagues and experienced professionals, take responsibility for your work and help solve complex challenges for customers and vessels around the world.

Whatever your background or experience, you'll become part of an international team where people share knowledge, support each other, and work together to keep maritime operations moving.

The Operations Assistant plays a crucial role in managing and optimizing the logistics processes related to global supply chain operations. This position is responsible for supporting the operations team with coordinating shipments, billing out shipments, and facilitating communication and rates between various stakeholders for final submission to the customer. The ideal candidate will possess a strong work ethic and dedication to customer service, and is an organized and outside the box thinker.

• Assist operations to coordinate international shipments and manage logistics operations to ensure timely delivery of goods while keeping all stakeholders informed, including gathering rate and billing files.
• Collaborate with suppliers, freight forwarders, and customs brokers to facilitate smooth transportation across borders.
• Utilize logistics software and tools for data analysis and reporting on shipping performance metrics.
• Identify opportunities for process improvement within the logistics framework to enhance operational efficiency.
• Support management initiatives by providing insights into shipping costs and logistics performance.

• 0-2 years of experience in supply chain, logistics, inventory management, warehouse operations, or a related field preferred.
• High school diploma or equivalent required.
• Knowledge of logistics principles and practices, particularly in an international context.
• Experience with e-commerce platforms and their integration into logistics processes.
• Familiarity with NVOCC (Non-Vessel Operating Common Carrier) operations is a plus.
• Ability to analyze data using tools informed decision-making.
• Excellent organizational skills with a keen attention to detail for managing multiple tasks simultaneously.
• Strong communication skills for effective collaboration with internal teams and external partners.
• A proactive approach to problem-solving and process improvement initiatives.

What We Offer

A hands-on introduction to the business, with full training and coaching to help you grow into the role - and a track record of people moving up from this position into roles such as Account Manager.  Alongside that, we offer a comprehensive benefits package including:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

About Marinetrans

Marinetrans is a global specialist in maritime logistics. Our teams support customers, vessels, and maritime operations by keeping complex logistics moving across borders, time zones and regions.

Working with us means becoming part of an international team where people trust each other, take responsibility and work together to achieve meaningful results. You can grow within your own area of expertise, explore opportunities in other departments or locations, and learn from experienced colleagues around the world.

Our work is varied, practical, and rewarding. Every day brings new challenges and opportunities to learn. Together, we solve complex logistics challenges, support each other and take pride in keeping maritime operations moving.

If you are looking for a role in an international logistics environment, Marinetrans could be the right place for you.