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Service Operations Assistant Jobs (NOW HIRING)

Roadrunner

Operations Assistant

Commerce, CA · On-site

$18/hr

Summary The Operations Assistant provides administrative support and backup coverage for dispatch ... Track outbound loads, update system, and communicate any delays by e-mail to service center manager ...

Roadrunner

Operations Assistant

Commerce, CA · On-site

$18/hr

Summary The Operations Assistant provides administrative support and backup coverage for dispatch ... Track outbound loads, update system, and communicate any delays by e-mail to service center manager ...

The State of Arizona

OPERATIONS ASSISTANT

Prescott, AZ · On-site

$37K - $49K/yr

OPERATIONS ASSISTANT Apply now Job No: 533078 Work Type: Full-time Location: PRESCOTT Categories ... Law Enforcement/Detective/Corrections/Protective Services, Misc/Other/Not Applicable DEPARTMENT OF ...

Reyes Coca-Cola Bottling

Operations Assistant

Downey, CA · On-site

$20.79 - $25.99/hr

The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service performance tracking * Provide confidential ...

TRITON STONE

Operations Assistant

West Chester, OH · On-site

Operations Assistant Come be a part of Triton Stone Group's growing team with unlimited career ... Interact with customers while they are viewing material in the warehouse - customer service.

Thrust Flight LLC

Operations Assistant

Conroe, TX · On-site

... services and housing, and ensuring smooth day-to-day operations. This position is perfect for ... Work with Operations manager to meet budget requirements and assist gather necessary data to ...

Thrust Flight

Operations Assistant

Conroe, TX · On-site

... services and housing, and ensuring smooth day-to-day operations. This position is perfect for ... Work with Operations manager to meet budget requirements and assist gather necessary data to ...

Thrust Flight Group

Operations Assistant

Conroe, TX · On-site

... services and housing, and ensuring smooth day-to-day operations. This position is perfect for ... Work with Operations manager to meet budget requirements and assist gather necessary data to ...

TRITON STONE

Operations Assistant

New Orleans, LA · On-site

Operations Assistant Come be a part of Triton Stone Group's growing team with unlimited career ... Interact with customers while they are viewing material in the warehouse - customer service.

TransPerfect

Operations Assistant

New York, NY

TransPerfect is the world's largest provider of language services and technology solutions for ... The Operations Assistant will support workplace operations, employee experience, business travel ...

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Service Operations Assistant information

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$11

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How much do service operations assistant jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for service operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is a service operations assistant?

A service operations assistant supports the daily functions of a service or support team by handling administrative tasks, coordinating schedules, and assisting with customer inquiries. They often use tools like customer management software and require strong organizational and communication skills to ensure smooth service delivery.

What does an operations assistant do?

An operations assistant supports daily business functions by coordinating tasks, managing schedules, and ensuring smooth workflow. They often handle administrative duties, communicate with team members, and use tools like spreadsheets or management software to improve efficiency.

What are the duties of a service assistant?

A service assistant supports customer service operations by assisting with client inquiries, processing transactions, maintaining cleanliness, and ensuring a positive experience. They often handle administrative tasks, operate relevant tools or systems, and work in a team environment, typically following company procedures and schedules.

What is the salary of an operations assistant?

The salary of a Service Operations Assistant typically ranges from $35,000 to $50,000 per year, depending on experience, location, and the industry. Entry-level positions may start lower, while experienced assistants or those in specialized environments can earn higher wages. Benefits and opportunities for advancement are often included in compensation packages.
What cities are hiring for Service Operations Assistant jobs? Cities with the most Service Operations Assistant job openings:
What are the most commonly searched types of Service Operations jobs? The most popular types of Service Operations jobs are:
What states have the most Service Operations Assistant jobs? States with the most job openings for Service Operations Assistant jobs include:
Service Operations Assistant jobs near you

Operations Assistant

Roadrunner

Commerce, CA • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Description Summary
The Operations Assistant provides administrative support and backup coverage for dispatch, OS&D, rating, billing and/or manifesting.
Critical Job Functions:
  • Track outbound loads, update system, and communicate any delays by e-mail to service center manager, customer service, operations, Linehaul, sales, and management before 11am.
  • Checks pickup schedules for loads that have not left facility by 10 am, determine the reasons and escalate to Linehaul.
  • Distribute IC paperwork or instructions to drivers (, plates, IFTA, random DOT tests, etc.).
  • Receives maintenance records from drivers and submits to safety.
  • Sets appointments for direct deliveries/diverts when necessary.
  • Calls responsible party for redelivery/ACR authority and enters ACR into system.
  • Comply with all safety policies, practices, and procedures.
  • Provides administrative support such as data entry, typing, faxing, filing, processing, imaging, making appointments and tracing freight.
  • Participates in proactive team efforts to achieve departmental and company goals.
  • Provides administrative support such as data entry, typing, faxing, filing, processing, imaging, making appointments and tracing freight.
  • Presets appointments for linehaul contactors and inbound freight.
  • Manifest all agents/interline inbound bills and outbound linehaul loads.
  • Files exception reports from out-bound loads.
  • Work with broker in getting rates for returned shipments from non-service points.
  • Assist in tracing freight and communicating with agents when problems arise.
  • Monitors condition of printers and other administrative equipment in Operations.
  • Comply with all safety policies, practices, and procedures.
  • Helps all terminals with all aspects of Roadrunner.
  • Other duties as assigned.

Job Requirements:
  • High school diploma or general education degree (GED); or one to three months' related experience and/or training or equivalent combination of education and experience.
  • Relies on written and verbal communication.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
  • Communicates internally with terminal and corporate office staff, and externally with shippers, contractors, and customers.
  • Specific industry or position skills.
  • Basic personal computer skills.
  • Preferred knowledge of AS/400, Microsoft Office, and digital picture programs.
  • Typing, filing and ten key skills.
  • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
  • Ability to perform these operations using units of American money and weight measurements, volume, and distance.
  • Certified in Hazardous Materials Handing.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
  • Ability to prioritize tasks.
  • Ability to handle multiple tasks and projects simultaneously.

Physical Demands and Work Environment: The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
  • Physical Demands:
  • Light physical activity performing non-strenuous daily activities of an administrative nature.
  • While performing the duties of the job, the employee is regularly required to sit, stand, walk, reach/handle items, work with fingers, have color vision (ability to identify and distinguish colors) and talk and hear others in conversations via the phone or in person.
  • The employee is occasionally asked to stoop, kneel, crouch, crawl, climb or balance and lift objects up to 25 lbs.
  • Work Environment:
  • The noise level is loud based on multiple printers and forklifts running outside of the door.
  • Works in well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
  • Might be required to occasionally work near toxic or caustic chemicals, moving mechanical parts and/or fumes or airborne particles.

Compensation:
  • The compensation for this role is $18.00 per hour.

Job Location:
  • Commerce, CA

Benefits:
  • PTO
  • Paid Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401k

Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career!
We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!
#LI-OnsiteCommerce, CA
Additional Requirements:
Summary:
Roadrunner's Smart Long Haul is revolutionizing the industry with significant investments in technology, a culture of continuous improvement, and intelligent and efficient direct routing. A Top 100 Trucking company by Inbound Logistics and a Top Tier Service Carrier by Mastio, Roadrunner is an LTL industry leader on the rise.
As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other nationwide Less-than-Truckload carrier in the United States. With a nationwide presence, terminals across 40+ markets, and more than $400 million in revenue, the company's Smart Long-Haul Network is the preferred choice for shippers looking to move freight quickly and reliably.
Roadrunner is growing and looking for a highly motivated Operations Assistant to join our winning team. If you are results driven and looking for a rapidly growing company with high growth and earnings potential, apply today!
We Run Safe. We Run Smart. We Run Together.

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