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Service Operations Assistant Jobs in Dothan, AL (NOW HIRING)

DSI Security Services

RVM Operations Manager

Dothan, AL · On-site

$65K - $75K/yr

Collaborate with Sales, Customer Success, Technical Services, and Executive Leadership to support business growth. * Assist with service expansions, renewals, and operational planning. Quality ...

DSI Security Services

RVM Operations Manager

Dothan, AL · Remote

$65K - $75K/hr

Collaborate with Sales, Customer Success, Technical Services, and Executive Leadership to support business growth. * Assist with service expansions, renewals, and operational planning. Quality ...

Bannerhealth

Food Service Worker

Webb, AL · On-site

$13.50 - $16.50/hr

In this role, you will support daily food service operations across multiple assignments, including ... May also assist in catering or special event service. 6. May handle transactions at cash register ...

Denny

Service Assistant - Franchise

Dothan, AL · On-site

$13.75 - $18.25/hr

If you have a passion for food and serving others, see what your future can hold at Denny's! As a Service Assistant, you play a special role in the overall operation of the restaurant.

Hardee's

Hourly Manager

Brundidge, AL · On-site

$13 - $17/hr

Key Responsibilities & Job Functions Support Restaurant Operations * Assist in overseeing daily restaurant operations to ensure high standards of quality, service, and cleanliness are consistently ...

Hardee's

Hourly Manager

Brundidge, AL · On-site

$13 - $17/hr

Key Responsibilities & Job Functions Support Restaurant Operations * Assist in overseeing daily restaurant operations to ensure high standards of quality, service, and cleanliness are consistently ...

Denny's

Service Assistant - Franchise

Dothan, AL · On-site

$11.25 - $15.25/hr

If you have a passion for food and serving others, see what your future can hold at Denny's! As a Service Assistant, you play a special role in the overall operation of the restaurant.

Hardee's

Cashier

Brundidge, AL · On-site

$10.75 - $14.75/hr

Support Team Operations * Assist other team members with tasks during busy periods to ensure smooth service. * Restock supplies, condiments, and service items as needed throughout the shift.

Hardee's

Cashier

Brundidge, AL · On-site

$10.75 - $14.75/hr

Support Team Operations * Assist other team members with tasks during busy periods to ensure smooth service. * Restock supplies, condiments, and service items as needed throughout the shift.

1915 South / Ashley

Delivery Driver

Dothan, AL · On-site

$15.25 - $19/hr

Work closely with dispatch, warehouse staff, and customer service teams to ensure smooth operations. Assist in training new team members when needed. Deliver high-value or fragile items to customers ...

Sodexo

Cashier/Food Service Worker

Marianna, FL

$14 - $15.50/hr

Work in the food service operation, handling cash and credit transactions from Sodexo and client customers. * Assist in setup and serving of food from counters and steamtables, Provide support to the ...

Sodexo

Cashier/Food Service Worker

Marianna, FL · On-site

$14 - $15.50/hr

Work in the food service operation, handling cash and credit transactions from Sodexo and client customers. * Assist in setup and serving of food from counters and steamtables, Provide support to the ...

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Service Operations Assistant information

See Dothan, AL salary details

$10

$18

$27

How much do service operations assistant jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for service operations assistant in Dothan, AL is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $20.34 per hour, depending on experience, location, and employer.

How much does a service operations assistant get paid?

The average salary for a service operations assistant typically ranges from $35,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized environments can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What does a service operations assistant get paid?

The average salary for a service operations assistant typically ranges from $35,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized sectors can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is a service operations assistant?

A service operations assistant supports the daily functions of a company's service department by coordinating schedules, managing customer inquiries, and assisting with process improvements. They often use tools like customer management software and require strong organizational and communication skills. The role typically involves working in a team environment and may require basic technical knowledge or certifications related to the industry.
Service Operations Assistant jobs near you
Infographic showing various Service Operations Assistant job openings in Dothan, AL as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,474 per year, or $18 per hour.

RVM Operations Manager

Dothan, AL • On-site

DSI Security Services
Investigation and Physical Security Services • 1 - 5K employees
Learn more about DSI Security Servicesexternal

$65K - $75K/yr

Full-time

Re-posted 6 days ago

Key responsibilities

  • Oversee all aspects of Remote Monitoring Center operations, ensuring compliance with procedures and customer response protocols.

  • Lead, develop, and motivate Monitoring Center personnel, including recruiting, onboarding, training, and managing performance.

  • Monitor alarm response times, SLA performance, operator productivity, and customer satisfaction, and review incidents to identify improvement opportunities.

DSI Security rating

4.6

Company rating: 4.6 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

Job description

RVM Operations Manager
Location: Dothan, AL
Pay Rate: $65,000 - $75,000
About DSI Security Services
Founded on the principle of DWYSYWD (Do What You Say You Will Do), DSI Security Services is one of the nation's leading providers of contract security services. We serve clients across multiple industries throughout the United States and are committed to delivering exceptional service through accountability, integrity, professionalism, and innovation.
Our mission is simple: provide outstanding security solutions while creating rewarding career opportunities for our employees.
Lead the Future of Remote Security Operations
DSI Security Services is seeking an experienced and results-driven Remote Monitoring Center Manager to lead the daily operations of our growing Remote Monitoring Center (RMC) in Dothan, Alabama.
This is an exciting opportunity for a leader who thrives in a fast-paced, technology-driven environment and enjoys developing teams, improving operational performance, and delivering exceptional customer service. The Remote Monitoring Center Manager will play a critical role in shaping the future of DSI's nationwide remote video monitoring and security technology services.
If you have experience leading a Security Operations Center (SOC), Network Operations Center (NOC), monitoring center, command center, dispatch operation, or similar 24/7 environment, we want to hear from you.
Key Responsibilities
Leadership & Team Development
  • Lead, coach, develop, and motivate Monitoring Center personnel.
  • Recruit, hire, onboard, and train team members.
  • Maintain staffing levels to support uninterrupted 24/7 operations.
  • Manage employee schedules, performance reviews, and development plans.
  • Establish and monitor team performance goals and key metrics.
  • Promote a culture of accountability, teamwork, and exceptional customer service.
Operations Management
  • Oversee all aspects of Remote Monitoring Center operations.
  • Ensure compliance with standard operating procedures and customer response protocols.
  • Monitor alarm response times, SLA performance, operator productivity, and customer satisfaction.
  • Review incidents and operational trends to identify opportunities for improvement.
  • Investigate service issues, procedural deviations, and customer concerns.
  • Support onboarding and implementation of new customers and monitored locations.
Technology & Innovation
  • Oversee and optimize monitoring technologies including video surveillance platforms, alarm monitoring systems, AI-driven analytics, and communications tools.
  • Partner with Technical Services to troubleshoot and resolve operational issues.
  • Support implementation and testing of new technologies and service offerings.
  • Ensure operational readiness of monitoring workstations, displays, and communication systems.
  • Promote cybersecurity best practices and operational security standards.
Customer & Business Support
  • Serve as an escalation point for customer concerns and critical incidents.
  • Participate in customer reviews and performance discussions.
  • Collaborate with Sales, Customer Success, Technical Services, and Executive Leadership to support business growth.
  • Assist with service expansions, renewals, and operational planning.
Quality, Compliance & Business Continuity
  • Lead quality assurance programs and operational audits.
  • Support business continuity and disaster recovery planning.
  • Identify operational risks and implement corrective actions.
  • Maintain required operational documentation, certifications, and compliance records.
  • Coordinate disaster recovery exercises and system testing.

Qualifications
Required Experience
  • Minimum of five (5) years of leadership experience in a 24/7 operational environment.
  • Minimum of three (3) years managing personnel in a monitoring center, Security Operations Center (SOC), Network Operations Center (NOC), command center, dispatch center, or similar environment.
  • Experience overseeing alarm monitoring, video monitoring, dispatch operations, emergency communications, or critical incident response.
Preferred Qualifications
  • Bachelor's degree in Business Management, Security Management, Criminal Justice, Information Technology, Computer Science, or a related field.
  • Experience with the Immix monitoring automation platform.
  • Knowledge of video surveillance systems, access control systems, and alarm monitoring technologies.
  • Understanding of IP networking, cloud technologies, VPNs, and cybersecurity fundamentals.

Work Environment
This position is based in our Dothan, Alabama National Security Operations Center.
While standard business hours are Monday through Friday, this leadership role supports a 24/7 operation and requires flexibility for occasional after-hours escalations, staffing needs, major incidents, and business continuity events.
Occasional travel may be required for customer meetings, training, audits, or company events.
#CORP25
Why Join DSI?
At DSI, our people are our greatest asset. We invest in our employees through training, career development, and opportunities for advancement.
Apply today and become part of a company built on integrity, accountability, and results.
DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.

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