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Service Operations Assistant Jobs in Pennsylvania

CADES

Operations Assistant (62495)

Swarthmore, PA · On-site

The Operations Assistant promotes the delivery of quality services to individuals residing in the Residential Program by scheduling individual medical appointments and ensuring documentation and ...

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Service Operations Assistant information

Is a service operations assistant entry level?

A service operations assistant position is often considered entry level, suitable for candidates with minimal prior experience. It typically requires strong organizational skills, communication abilities, and familiarity with basic office tools, making it accessible to recent graduates or those new to the field.

How much does a service operations assistant get paid?

The average salary for a service operations assistant typically ranges from $35,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized environments can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is the role of a Service Operations Assistant?

A Service Operations Assistant supports the daily functions of a service or support team by coordinating workflows, managing schedules, and assisting with customer inquiries. They often use tools like CRM systems and require strong organizational and communication skills to ensure efficient service delivery.
What are the most commonly searched types of Service Operations jobs in Pennsylvania? The most popular types of Service Operations jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Service Operations Assistant jobs? Cities in Pennsylvania with the most Service Operations Assistant job openings:
Service Operations Assistant jobs near you

Operations Assistant

GREATER PHILADELPHIA URBAN AFFAIRS

Philadelphia, PA • On-site

$19.54/hr

Full-time

Re-posted 11 days ago

Job description

Position Overview

The Operations Assistant plays a central role in ensuring the effective coordination, execution, and continuous improvement of operational systems across CFH. Working closely with the Fiscal/Operations Director and Operations Specialist, this role supports procurement, financial tracking, facilities coordination, and administrative operations. The position requires a highly organized, detail-oriented professional who can manage multiple priorities, translate complex information into actionable steps, and contribute to a responsive, efficient, and compliant operational environment within a 24/7 service setting.

Operational Coordination & Administration

  • Monitor, prioritize, and respond to operational requests across IT, procurement, and facilities
  • Support the development, implementation, and refinement of organizational policies and procedures
  • Maintain and distribute operational calendars, reports, and project updates
  • Present updates, issues, and recommendations during meetings and in response to internal requests

Procurement & Vendor Management

  • Conduct vendor, product, and pricing research to inform cost-effective purchasing decisions
  • Prepare, process, and track requisitions, purchase orders, and invoices using NetSuite
  • Maintain vendor records, pricing catalogs, and purchasing documentation
  • Coordinate with vendors and sites to manage deliveries, resolve discrepancies, and ensure timely fulfillment
  • Monitor compliance with organizational procurement policies and procedures

Financial Tracking & Reporting

  • Reconcile expense reports, receipts, and financial documentation on a monthly basis
  • Identify and resolve billing discrepancies and variances
  • Maintain accurate records of purchases, inventory, and site expenditures

Facilities, Inventory & Equipment Management

  • Support inventory tracking and ensure appropriate supply levels across sites
  • Assist with maintenance, storage, and organization of office equipment and supplies
  • Identify and address operational issues impacting workplace efficiency
  • Coordinate logistics related to deliveries, storage, and equipment distribution

Technology & Systems Support

  • Provide first-level IT support to staff across sites
  • Assist in advancing a paperless work environment through improved systems and processes
  • Support staff with technology onboarding, including hardware and software orientation

Staff Support & Onboarding

  • Assist with onboarding and offboarding processes, including equipment distribution, access, and documentation
  • Provide training on office systems and conduct site orientations for new staff

Cross-Functional Operations Support

  • Participate in site visits, operational readiness efforts, and organizational initiatives
  • Collaborate with internal teams and external partners to ensure seamless service delivery
  • Perform additional duties as needed to support organizational goals

Education & Experience

  • Bachelor’s degree in Business or related field preferred, or equivalent experience
  • Demonstrated experience in administrative, operational, or procurement roles

Skills & Abilities

  • Strong proficiency in Microsoft Office and ability to learn new systems (e.g., NetSuite)
  • Excellent organizational, analytical, and problem-solving skills
  • Ability to manage multiple priorities, meet deadlines, and work independently
  • Strong written and verbal communication skills with diverse stakeholders
  • High level of professionalism, discretion, and confidentiality
  • Ability to analyze data and support informed decision-making

Work Requirements

  • Ability to travel between sites and work flexible hours as needed
  • Valid driver’s license required
  • Ability to lift up to 25 pounds and remain active (sitting, standing, walking) for extended periods