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Service Operations Assistant Jobs in Detroit, MI

The Service Operations Specialist is responsible for supporting the seamless delivery of client ... laws. Assist with off-cycle payrolls, manual checks, and payroll adjustments with proper ...

The Service Operations Specialist is responsible for supporting the seamless delivery of client ... laws. Assist with off-cycle payrolls, manual checks, and payroll adjustments with proper ...

The Service Operations Specialist is responsible for supporting the seamless delivery of client ... laws. Assist with off-cycle payrolls, manual checks, and payroll adjustments with proper ...

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Service Operations Assistant information

See Detroit, MI salary details

$10

$19

$30

How much do service operations assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for service operations assistant in Detroit, MI is $19.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.12 per hour, depending on experience, location, and employer.

Is a service operations assistant entry level?

A service operations assistant position is often considered entry level, suitable for candidates with minimal prior experience. It typically requires strong organizational skills, communication abilities, and familiarity with basic office tools, making it accessible to recent graduates or those new to the field.

How much does a service operations assistant get paid?

The average salary for a service operations assistant typically ranges from $35,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized environments can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is the role of a Service Operations Assistant?

A Service Operations Assistant supports the daily functions of a service or support team by coordinating workflows, managing schedules, and assisting with customer inquiries. They often use tools like CRM systems and require strong organizational and communication skills to ensure efficient service delivery.
What are the most commonly searched types of Service Operations jobs in Detroit, MI? The most popular types of Service Operations jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Service Operations Assistant jobs? Cities near Detroit, MI with the most Service Operations Assistant job openings:

Full-time

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Job description

Job Summary:
The Operations Assistant is an entry-level position designed for individuals seeking to begin a career in operations, supply chain, or business administration.

The Operations Assistant provides administrative and operational support to ensure efficient day-to-day business operations. This position serves as a key liaison between customers (internal & external), suppliers, purchasing, accounting, and internal operations while maintaining accurate data within the company's ERP system. The ideal candidate is highly organized, customer-focused, detail-oriented, and possesses exceptional interpersonal and communication skills.

This position is primarily performed in an office environment with regular interaction in a manufacturing facility. The employee will routinely communicate with customers, suppliers, and internal departments while supporting daily operational activities.
Key Accountabilities & Responsibilities:
ERP System Administration

  • Enter and Maintain customer, supplier, and material master data within the ERP system
  • Create and maintain purchase orders, sales orders, work orders, and inventory records
  • Verify data accuracy and resolve discrepancies
  • Assist with ERP data cleanup, reporting, and process improvements
  • Support ERP implementation, upgrades, and user training as needed.

Customer & Supplier Onboarding

  • Coordinate onboarding activities for new customers and suppliers
  • Create and maintain profiles and documentation
  • Collect required tax forms, banking information, certificates, and contractual documents
  • Coordinate with Sales, Finance, and Operations to ensure documentation accuracy
  • Maintain organized documentation records
  • Resolve routine requests while prioritizing complex matters appropriately and professionally
  • Maintain positive business relationships through professional communication

Administrative Support

  • Prepare correspondence, reports, presentations, and meeting materials
  • Maintain document control and record retention
  • Assist with document control procedures
  • Support special projects as assigned

Administrative & Operational

  • Support development and implementation of operational procedures and best practices
  • Assist with continuous improvement initiatives related to the department and organization
  • Coordinate activities across sales, operations, and technical support functions to ensure timely execution of customer requirements
  • Maintain records and documentation in accordance with company procedures and quality requirements
  • Support compliance with company safety, quality, and environmental policies

Qualifications, Skills, & Experience:
Education

  • Associate degree in Business Administration, Supply Chain, Accounting, Operations, or related field preferred
  • Equivalent experience may be considered

Experience

  • 3+ years of administrative or operations support experience
  • Experience using ERP systems
  • Experience supporting purchasing, manufacturing, or engineering operations preferred
  • Customer service and supplier coordination experience preferred.

Required Skills

  • Strong ERP system proficiency
  • Excellent organizational and time management skills
  • Strong attention to detail and accuracy
  • outstanding verbal and written communication skills
  • Exceptional interpersonal skills with the ability to build positive working relationships
  • Ability to prioritize multiple tasks in a fast-paced environment
  • Strong problem-solving abilities
  • Professional demeanor with excellent customer service skills
  • Ability to communicate in a clear, professional, and effective manner, both verbally and in writing
  • Proficiency with Microsoft Office Suite, particularly Excel, Word, Outlook, and Teams
  • Ability to handle confidential information with discretion
  • Basic understanding of accounting and procurement workflows

Physical Requirements

  • Prolonged periods sitting at a computer workstation
  • Occasional walking throughout manufacturing and warehouse areas
  • Ability to lift up to 20 pounds occasionally