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Service Operations Assistant Jobs in Detroit, MI

Baird

Branch Operations Assistant

Ann Arbor, MI · On-site

Be responsible for the client service & marketing functions of the branch following a wealth ... Seek ways to enhance internal operations for the branch that provide FA(s) business effectiveness ...

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Service Operations Assistant information

See Detroit, MI salary details

$10

$19

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How much do service operations assistant jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for service operations assistant in Detroit, MI is $19.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.12 per hour, depending on experience, location, and employer.

How much does a service operations assistant get paid?

The average salary for a service operations assistant typically ranges from $35,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized environments can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What does a service operations assistant get paid?

The average salary for a service operations assistant typically ranges from $35,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized sectors can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is a service operations assistant?

A service operations assistant supports the daily functions of a company's service department by coordinating schedules, managing customer inquiries, and assisting with process improvements. They often use tools like customer management software and require strong organizational and communication skills. The role typically involves working in a team environment and may require basic technical knowledge or certifications related to the industry.

What are the most commonly searched types of Service Operations jobs in Detroit, MI?

The most popular types of Service Operations jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Service Operations Assistant jobs?

Cities near Detroit, MI with the most Service Operations Assistant job openings:

Service Operations Assistant jobs near you

Operations Assistant *Entry Level*

Ypsilanti, MI • On-site

Kalitta Air, LLC
Aviation • 1 - 5K employees
Learn more about Kalitta Air, LLCexternal

Full-time

Re-posted 11 days ago

Kalitta Air rating

7.4

Company rating: 7.4 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

Job description

 

Job Title: Operations Assistant

Department: Flight Operations Support 

Reports To: Manager of International Flight Clearance 

SUMMARY

We are looking to fill this Entry Level position with a motivated and detail-oriented individual, preferably with a background in Aviation or Customer Service and a great communicator. Operations Assistants’ are responsible for receiving, processing, and transmitting flight data information at the direction of the International Flight Clearance Manager. Additionally, this role allows the individual to get hands-on experience with Kalitta’s internal systems within Flight Operations and the Operations Control Center.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Duties and responsibilities include, but are not limited to: 

1. Receive Flight Log Sheet 

2. Audit Flight Log Sheets for correct, readable entry of Flight Operation Information 

3. Ensure that copies of audited log sheets are distributed to Quality Assurance (OCCQA) 

4. Enter Log Sheet information into the MISA and ASTRO systems.  

5. Collect and save flight paperwork electronically.  

6. Answer all incoming phone calls, if necessary, transfer calls to the appropriate party, make record of aircraft movement information, update flight information in MISA and ASTRO, and send movement messages to appropriate parties 

7. Update Manuals with Revisions as required.  

8. Perform Daily Fuel Data entries.  

9. Additional Duties as required by Manager of Flight Operations Support 

 PREFERRED QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability that are preferred for this role; but are not mandatory. 

  • Aviation background or schooling preferred 
  • High school graduate; some college and/or technical school will also be considered.  
    • Have a good working knowledge of world geography and air cargo/aircraft ground operations is a plus.
    • Computer literacy with Microsoft Suite.


LANGUAGE SKILLS 

Ability to read, write and understand spoken and written English. Ability to write routine reports and correspondence. Ability to give verbal and written direction to assigned staff. 

PHYSICAL DEMANDS 

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use a computer terminal, telephone, and l0-key calculator. In addition, the employee is required to stand, walk, and climb/descend stairs. 

WORK ENVIRONMENT: 

The work environment characteristics described here represent those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is in an office environment with heating and cooling. The noise level in the work environment is usually moderate.  

ACCOMMODATIONS:

If you need reasonable accommodations for the online application process due to a disability, please call (734) 544-7010. Please include your contact information and details about posted position of interest. Only inquiries regarding assistance for those who need accommodation with the online application process due to a disability will be returned.


**Must be authorized to work in the United States**

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