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Service Operations Assistant Jobs in Detroit, MI

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Service Operations Assistant information

See Detroit, MI salary details

$10

$19

$30

How much do service operations assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for service operations assistant in Detroit, MI is $19.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.12 per hour, depending on experience, location, and employer.

How much does a service operations assistant get paid?

The average salary for a service operations assistant typically ranges from $35,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized environments can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What does a service operations assistant get paid?

The average salary for a service operations assistant typically ranges from $35,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized sectors can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is a service operations assistant?

A service operations assistant supports the daily functions of a company's service department by coordinating schedules, managing customer inquiries, and assisting with process improvements. They often use tools like customer management software and require strong organizational and communication skills. The role typically involves working in a team environment and may require basic technical knowledge or certifications related to the industry.

What are the most commonly searched types of Service Operations jobs in Detroit, MI?

The most popular types of Service Operations jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Service Operations Assistant jobs?

Cities near Detroit, MI with the most Service Operations Assistant job openings:

Service Operations Assistant jobs near you

Asst-Office Operations - Full Time - Novi

Henry Ford Providence Hospitals

Farmington Hills, MI • On-site

Full-time

Posted 7 days ago

Job description

GENERAL SUMMARY

Provides customer service, administrative, and clerical support to patients and customers in a medical office setting. Responsible for patient registration, appointment scheduling, insurance verification, medical record requests, payment collection, and general office support to ensure efficient daily operations and a positive patient experience.

KEY RESPONSIBILITIES
  • Greets patients and visitors and provides excellent customer service.
  • Checks patients in and out and obtains required documentation.
  • Verifies and updates patient demographic and insurance information.
  • Obtains and verifies insurance authorizations and precertifications.
  • Schedules and confirms patient appointments.
  • Processes medical record release requests.
  • Enters, reviews, and submits daily charges for patient procedures and services.
  • Collects copayments and other patient payments.
  • Reconciles daily reports and deposits for accuracy.
  • Provides general administrative and clerical support to the assigned area.
  • Performs other duties as assigned.
EDUCATION AND EXPERIENCE REQUIRED
  • High School Diploma or equivalent OR one (1) year of applicable cumulative job-specific experience required.
  • Required professional licensure or certification may be considered in lieu of education or experience, when applicable.
  • Previous healthcare or customer service experience preferred.
SCHEDULE & LOCATION
  • Monday-Friday; no weekends or holidays.
  • Rotating start times based on patient volumes: 7:30 a.m., 7:45 a.m., 8:00 a.m., 8:15 a.m., or 8:30 a.m.
  • Primary locations: Farmington Hills and Novi.
  • Occasional travel to Dearborn may be required.
  • Schedule and work location may vary based on patient volumes and operational needs.
Additional Information
  • Organization: Henry Ford Providence Hospitals
  • Department: Consultants in Cardio
  • Shift: Day Job
  • Union Code: Not Applicable

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