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Service Operations Assistant Jobs in Detroit, MI

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... succession planning. * Assist in the management of other store operations areas as needed.

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Service Operations Assistant information

See Detroit, MI salary details

$10

$19

$30

How much do service operations assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service operations assistant in Detroit, MI is $19.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.12 per hour, depending on experience, location, and employer.

Is a service operations assistant entry level?

A service operations assistant position is often considered entry level, suitable for candidates with minimal prior experience. It typically requires strong organizational skills, communication abilities, and familiarity with basic office tools, making it accessible to recent graduates or those new to the field.

How much does a service operations assistant get paid?

The average salary for a service operations assistant typically ranges from $35,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized environments can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is the role of a Service Operations Assistant?

A Service Operations Assistant supports the daily functions of a service or support team by coordinating workflows, managing schedules, and assisting with customer inquiries. They often use tools like CRM systems and require strong organizational and communication skills to ensure efficient service delivery.
What are the most commonly searched types of Service Operations jobs in Detroit, MI? The most popular types of Service Operations jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Service Operations Assistant jobs? Cities near Detroit, MI with the most Service Operations Assistant job openings:

Operations/Service Manager V

Burlington

Dearborn, MI

$26.15 - $34.85/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 941 frontline employees who took The Breakroom Quiz

19th of 21 rated department stores


Job description

Position OverviewAre you a proven leader with a strong drive to succeed?
Do you work well in a process-driven environment where organization and efficiency are critical to success?
Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.A Day in the Life
  • Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
  • Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.
  • Manage the overall execution of operations and receiving SOPS.
  • Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
  • Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
  • Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
  • Assist in the management of other store operations areas as needed.
  • Communicate effectively with the District and Regional Management teams.
You'll Come With
  • 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
  • Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Experience utilizing scheduling and reporting computer software.
  • Travel may be required from time to time.
Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Compensation Range: $26.15 - $34.85

What Burlington employees say

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Burlington logo

About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US