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Service Operations Assistant Jobs in Grapevine, TX

Position Purpose The Service Operations Assistant supports the Service Operations Manager in overseeing front-end operations, customer service programs, associate development, and administrative ...

Position Purpose The Service Operations Assistant supports the Service Operations Manager in overseeing front-end operations, customer service programs, associate development, and administrative ...

Position Purpose The Service Operations Assistant supports the Service Operations Manager in overseeing front-end operations, customer service programs, associate development, and administrative ...

... • Assists Service Operations Manager in managing and scheduling duties of Cashiers, Courtesy Clerks and Service Supervisor(s). In some Divisions, may assist in supervising Administrative ...

... • Assists Service Operations Manager in managing and scheduling duties of Cashiers, Courtesy Clerks and Service Supervisor(s). In some Divisions, may assist in supervising Administrative ...

Assists Service Operations Manager in managing and scheduling duties of Cashiers, Courtesy Clerks and Service Supervisor(s). In some Divisions, may assist in supervising Administrative Coordinator ...

You have strong customer service and communication skills * You can manage multiple priorities and stay organized * You enjoy solving problems and finding answers You should seriously consider ...

You have strong customer service and communication skills * You can manage multiple priorities and stay organized * You enjoy solving problems and finding answers You should seriously consider ...

You have strong customer service and communication skills * You can manage multiple priorities and stay organized * You enjoy solving problems and finding answers You should seriously consider ...

Job Summary: Assist the facility operations supervisor in ensuring the building(s), equipment and ... Special event setups and customer service. Table/chair configuration, assisting with transfers of ...

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Service Operations Assistant information

See Grapevine, TX salary details

$10

$18

$28

How much do service operations assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for service operations assistant in Grapevine, TX is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $20.67 per hour, depending on experience, location, and employer.

Is a service operations assistant entry level?

A service operations assistant position is often considered entry level, suitable for candidates with minimal prior experience. It typically requires strong organizational skills, communication abilities, and familiarity with basic office tools, making it accessible to recent graduates or those new to the field.

How much does a service operations assistant get paid?

The average salary for a service operations assistant typically ranges from $35,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized environments can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is the role of a Service Operations Assistant?

A Service Operations Assistant supports the daily functions of a service or support team by coordinating workflows, managing schedules, and assisting with customer inquiries. They often use tools like CRM systems and require strong organizational and communication skills to ensure efficient service delivery.
What cities near Grapevine, TX are hiring for Service Operations Assistant jobs? Cities near Grapevine, TX with the most Service Operations Assistant job openings:
Infographic showing various Service Operations Assistant job openings in Grapevine, TX as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,084 per year, or $18.3 per hour.

Service Operations Assistant

Albertsons

Cedar Hill, TX

Full-time

Medical, Dental, Retirement, PTO

Re-posted 24 days ago


Albertsons rating

5.9

Company rating: 5.9 out of 10

Based on 1,155 frontline employees who took The Breakroom Quiz

64th of 122 rated grocery stores


Job description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Position Purpose

The Service Operations Assistant supports the Service Operations Manager in overseeing front-end operations, customer service programs, associate development, and administrative functions. This position helps ensure efficient daily operations, exceptional customer service, compliance with company policies, and achievement of store performance goals.

Key Responsibilities Front-End Operations
  • Assist in coordinating daily front-end activities, including cashiering, customer service, self-checkout, and courtesy services.
  • Ensure efficient customer flow and appropriate staffing levels throughout operating hours.
  • Monitor checkout performance and assist in reducing customer wait times.
  • Support execution of company initiatives, promotional programs, and operational priorities.
  • Assist with opening, closing, and manager-on-duty responsibilities as assigned.
  • Maintain a clean, organized, and customer-ready front-end environment.
Customer Service
  • Deliver exceptional customer service and promote a customer-first culture.
  • Assist customers with inquiries, complaints, returns, exchanges, and service concerns.
  • Resolve customer issues professionally and in accordance with company policies.
  • Support customer loyalty programs and promotional initiatives.
  • Ensure service standards consistently meet or exceed customer expectations.
Leadership & Team Development
  • Provide daily direction, coaching, and support to front-end associates.
  • Assist with recruiting, onboarding, and training new associates.
  • Monitor associate performance and reinforce company expectations.
  • Promote teamwork, accountability, and associate engagement.
  • Support scheduling and staffing activities to meet operational needs.
  • Assume leadership responsibilities in the absence of the Service Operations Manager.
Cash Handling & Compliance
  • Ensure compliance with all cash-handling procedures and financial controls.
  • Assist with register accountability, balancing, and reconciliation processes.
  • Support loss prevention and asset protection initiatives.
  • Monitor compliance with company policies, operating procedures, and regulatory requirements.
  • Maintain confidentiality regarding financial and personnel information.
Administrative Support
  • Assist with preparation and maintenance of operational reports and documentation.
  • Support labor tracking, scheduling administration, and workforce management processes.
  • Help coordinate communication between store leadership and front-end associates.
  • Maintain accurate records and required department documentation.
  • Support completion of audits and operational reviews.
Safety & Store Operations
  • Promote a safe working environment for customers and associates.
  • Ensure compliance with workplace safety programs and procedures.
  • Assist with identifying and correcting safety hazards.
  • Support emergency procedures and incident reporting processes.
  • Collaborate with store leadership and department managers to achieve operational goals.

We also provide a variety of benefits including:

  • Competitive wages paid weekly
· Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve


Our Values – Click below to view video: ACI Values


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