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Service Management Jobs (NOW HIRING)

VDart Inc

IT Service Management (ITSM)

Saint Louis, MO

$52.50 - $72.25/hr

... services. Three-time consecutive winner of Best Places to Work in Atlanta and Best and Brightest ... ITSM Manager * Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy ...

SOCOMEC

IT Service Management Lead

Suwanee, GA · On-site

Independent and driven by a long-term vision, we put our industrial expertise at the service of more reliable, higher-performing and more sustainable energy. Present in 80 countries, Socomec brings ...

VDart Inc

IT Service Management (ITSM)

Saint Louis, MO · On-site

$52.50 - $72.25/hr

... services. Three-time consecutive winner of Best Places to Work in Atlanta and Best and Brightest ... ITSM Manager * Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy ...

Feldman CDJR of Woodhaven

Service Manager

Woodhaven, MI · On-site

Skills and Qualifications: - Proven experience in a service management role or similar position. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities ...

Quality Service Today

Service Manager

Mebane, NC · On-site

$65K - $95K/yr

Strong organizational and time management skills Preferred * Experience with ServiceTitan or similar service management software * Experience managing technician KPIs and revenue goals * Electrical ...

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Service Management information

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$33K

$70K

$118.5K

How much do service management jobs pay per year?

As of Sep 6, 2026, the average yearly pay for service management in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is service management?

Service management is a set of specialized organizational capabilities for delivering value to customers in the form of services. It focuses on designing, delivering, managing, and improving the way IT and non-IT services are provided to meet business needs. Service management involves processes like incident management, change management, and service desk support, ensuring services are reliable, efficient, and aligned with customer expectations. It is commonly associated with frameworks such as ITIL (Information Technology Infrastructure Library).

What are the key skills and qualifications needed to thrive in service management, and why are they important?

To thrive in Service Management, you need strong organizational skills, a solid understanding of IT service delivery frameworks (such as ITIL), and relevant experience in managing service operations. Familiarity with service management tools like ServiceNow, ITIL certifications, and knowledge of ticketing systems are commonly required. Excellent communication, problem-solving abilities, and customer-oriented mindset help foster collaboration and ensure high customer satisfaction. These skills are critical for maintaining efficient service delivery, resolving issues quickly, and consistently meeting business and client expectations.

What are some typical challenges faced in a service management role, and how can they be addressed?

In a Service Management role, professionals often encounter challenges like managing customer expectations, coordinating between multiple teams, and ensuring consistent service delivery. Balancing urgent incident responses with longer-term process improvements can also be demanding. To address these challenges, clear communication, strong organizational skills, and adopting IT service management frameworks like ITIL are essential. Regular collaboration with technical teams and stakeholders helps ensure alignment and continuous improvement in service quality.

What is the difference between Service Management vs Customer Support Specialist?

AspectService ManagementCustomer Support Specialist
Required CredentialsCertifications like ITIL, PMP often preferredCustomer service training, sometimes certifications like HDI or CSAT
Work EnvironmentTypically in IT, telecom, or service industries managing processesCustomer service centers, call centers, or online support
Employer & Industry UsageUsed across IT, telecom, healthcare, and service sectorsPrimarily in retail, tech, and service industries
Common Search & Comparison IntentUnderstanding process management and service deliveryAssisting customers and resolving issues

Service Management focuses on overseeing and improving service delivery processes, often requiring certifications like ITIL. Customer Support Specialists handle direct customer interactions, resolving issues and providing assistance. While both roles aim to enhance customer satisfaction, Service Management is more process-oriented, whereas Customer Support is more customer-facing.

Do you need a degree to be a service management?

A degree is not strictly required to work in service management, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant skills such as communication, problem-solving, and familiarity with service management tools like ITIL can be important, and certifications may enhance job prospects.

What skills do you need to be a service management?

Service management professionals need strong communication, problem-solving, and organizational skills to coordinate and improve service delivery. Knowledge of ITIL frameworks, customer service, and proficiency with management tools are also important for success in this role.
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Service Management jobs near you
Infographic showing various Service Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Insurance Sales & Service Management

Farmers Insurance Greater San Antonio Area

San Antonio, TX • On-site

$80K - $250K/yr

Full-time

Dental, Vision, Life

Re-posted 12 days ago

Job description

Are you ready to turn your entrepreneurial spirit into a thriving insurance career? Join Farmers Insurance District 47 – your gateway to programs tailored towards managing a successful agency without starting from scratch. Earn commissions on new business and renewals while gaining hands-on experience and expert mentorship.


Why Choose Farmers?

Earn While You Learn – Start earning immediately from commissions with unlimited potential!

World-Class Training – Access the award-winning University of Farmers® program, plus one-on-one guidance from seasoned agency owners and district teams. Build expertise in sales, business growth, and insurance – no prior experience needed!

Path to Independence – On average, In just 7–10 months you can meet premium production goals to qualify for your own team, choose your location and gain the skills and financial foundation to succeed.

Build a Legacy – Create residual income, serve your community, and keep you agency in your family.

Responsibilities

What You'll Do!

Build and maintain client relationships to identify insurance needs (e.g., property, casualty, commercial, life insurance and more).

Create quotes, conduct sales presentations, and close deals.

Educate clients on coverage options and provide ongoing support.

Generate new business through marketing, community outreach, and referrals

Support policy renewals, account reviews, and retention efforts

Collaborate with agency leadership and our district to meet goals and grow your book of business

Requirements

Who We're Looking For:

Passionate salespeople, entrepreneurs, or career-changers with a drive to make a difference.

High school diploma or equivalent; bachelor's degree preferred.

Willingness to obtain state Property Casualty, Life, and Health insurance licenses.

Strong sales, communication, and customer service skills.

Benefits
Work from Home###Flexible Schedule###Dental Insurance###Vision Insurance###Life Insurance###Hands on Training###Career Growth Opportunities###Performance Based###District Support/Guidance###Own Book of Business###Increased Earning Potential###Destination Incentives###300% Bonus Opportunity###