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Chat Call Center Jobs (NOW HIRING)

Vertical Supply Group

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Call Center Customer Service Representative

Greensboro, NC · On-site

$20.50/hr

Duties & Responsibilities: · Handles customer inquiries & takes their orders via phone, email, mail and chat. Call Center Experience Preferred. · Researches, enters and updates required information ...

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

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How much do chat call center jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for chat call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Chat Call Center job?

A Chat Call Center job involves assisting customers through live chat instead of phone calls. Agents handle inquiries, troubleshoot issues, and provide support in real time via text-based communication. Strong typing skills, multitasking, and excellent customer service are essential for success in this role. This job is common in industries like e-commerce, tech support, and financial services.

What jobs pay 4000 a week without a degree?

In a chat call center role, high earnings of $4,000 a week are uncommon without specialized skills or experience. Typically, such income levels are associated with sales positions, management roles, or specialized customer service jobs that may require extensive experience, performance-based bonuses, or commission structures. Most entry-level call center jobs pay hourly wages that are below this threshold.

How do I become an online chat agent?

To become an online chat agent, you typically need good communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent and may provide training on specific chat platforms or customer service protocols. Having prior customer service experience and familiarity with tools like live chat software can improve your chances of getting hired.

What are the key skills and qualifications needed to thrive in the Chat Call Center position, and why are they important?

To thrive as a Chat Call Center representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is often required. Strong multitasking abilities, patience, and a customer-focused attitude are valuable soft skills in this position. These qualities ensure efficient problem-solving, high customer satisfaction, and effective management of multiple conversations in a fast-paced environment.

How to make 1000 a week remotely?

A Chat Call Center agent can earn $1,000 weekly by working full-time hours, often 40 or more per week, and handling high-volume customer calls efficiently. Increasing earnings may involve gaining specialized skills, certifications, or working for companies that offer higher pay rates or performance bonuses. Consistent scheduling and excellent communication skills are essential for maximizing income in remote call center roles.

How much do Amazon chat agents make?

Amazon chat agents typically earn between $12 and $20 per hour, depending on experience, location, and shift timings. Many roles also offer benefits such as flexible schedules and training in customer service tools. Salaries can vary based on the company's pay structure and regional standards.

What does a typical day look like for a Chat Call Center representative?

A typical day for a Chat Call Center representative involves managing multiple chat conversations simultaneously, assisting customers with inquiries or technical issues, and documenting solutions within the company’s CRM system. Representatives frequently collaborate with colleagues and supervisors to resolve more complex issues or escalate cases when necessary. The work environment is usually fast-paced and team-oriented, with clearly defined performance metrics. This structure ensures prompt response times and fosters a supportive atmosphere for both career development and delivering excellent customer service.

More about Chat Call Center jobs
What states have the most Chat Call Center jobs? States with the most job openings for Chat Call Center jobs include:
What job categories do people searching Chat Call Center jobs look for? The top searched job categories for Chat Call Center jobs are:
Chat Call Center jobs near you
Infographic showing various Chat Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Customer Service Representative

Call Center Customer Service Representative

Vertical Supply Group

Greensboro, NC • On-site

$20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

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Job description

Summary:

The Customer Service Representative answers incoming calls, emails and other communications from customers – providing world class customer service. Takes customer orders, answer inquiries and questions, handles complaints, trouble shoot problems and provides information. Performs specifically assigned tasks daily and takes responsibility to ensure all tasks are done in an accurate and timely manner. Hours of this position will be 8 am – 5 pm Monday-Friday.

Duties & Responsibilities:

·         Handles customer inquiries & takes their orders via phone, email, mail and chat.  Call Center Experience Preferred.

·         Researches, enters and updates required information using available resources

·         Manages and resolves customer complaints, identifies and escalates priority issues

·         Provides customers with accurate product and service information, follows up when needed

·         Manages a portfolio of assigned customer accounts, acting as the main contact for assigned outside sales rep and their customers. takes responsibility for their assigned account orders - ensuring excellent customer service.

·         Makes outbound calls as assigned

·         Other duties as assigned

Qualifications:

·         High School Diploma Required. Degree preferred.

·         Minimum of 2 years’ experience working in a high volume, fast paced smaller call center environment

·         Experience working with outside sales force and handling key and national accounts

·         Strong computer skills, understanding of Microsoft Office products: Outlook, Excel & Word

·         Excellent communication skills, both verbal and written

·         Strong organizational skills

·         Demonstrated success managing sales account relationships

·         Good attention to detail - MUST be able to multi-task

·         Great attitude & ability to thrive in a close team environment

·         Experience in the arborist industry is highly preferred

Physical Demands:

Light Work involves lifting up to20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Frequent walking, standing, and sitting. Frequent reaching and/or grasping using hands and/or arms. Frequent use of hands requiring dexterity in using the telephone, computer keyboard, or other objects. Visual ability including distance, peripheral and depth perception. Regularly required to talk and hear.