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A-Line Staffing Solutions

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Bilingual Call Center Banking Specialist {170188}

Jacksonville, FL · On-site

$26/hr

Job Posting -- Bilingual Call Center Banking Specialist (Onsite) | Jacksonville, FL A-Line Staffing ... Inbound/outbound contact center experience (phone/chat/video) * Upselling/cross-selling or ...

Pro Solar LLC

Call Center Representative

San Mateo, FL

$14.75 - $18.50/hr

Job Posting Interacts with customers via telephone, email and online chat to provide support and ... Meet or exceed call quotas and sales assist quotas, both personally and as a team. Follow all ...

MCI Careers

Bilingual Call Center Representative

Tampa, FL · On-site

$14 - $17.25/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... chat , or administrative support * Experience working on state or federal programs ABOUT MCI ...

MCI Careers

Bilingual Call Center Representative

Tampa, FL · On-site

$14 - $17.25/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... chat , or administrative support * Experience working on state or federal programs MCI helps ...

ValorVIP

Bilingual Call Center Representative

Tampa, FL · On-site

$14 - $17.25/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... office , chat , or administrative support * Experience working on state or federal programs ...

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Chat Call Center information

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$8

$13

$18

How much do chat call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for chat call center in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is a Chat Call Center job?

A Chat Call Center job involves assisting customers through live chat instead of phone calls. Agents handle inquiries, troubleshoot issues, and provide support in real time via text-based communication. Strong typing skills, multitasking, and excellent customer service are essential for success in this role. This job is common in industries like e-commerce, tech support, and financial services.

What are the key skills and qualifications needed to thrive in the Chat Call Center position, and why are they important?

To thrive as a Chat Call Center representative, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is often required. Strong multitasking abilities, patience, and a customer-focused attitude are valuable soft skills in this position. These qualities ensure efficient problem-solving, high customer satisfaction, and effective management of multiple conversations in a fast-paced environment.

What does a typical day look like for a Chat Call Center representative?

A typical day for a Chat Call Center representative involves managing multiple chat conversations simultaneously, assisting customers with inquiries or technical issues, and documenting solutions within the company’s CRM system. Representatives frequently collaborate with colleagues and supervisors to resolve more complex issues or escalate cases when necessary. The work environment is usually fast-paced and team-oriented, with clearly defined performance metrics. This structure ensures prompt response times and fosters a supportive atmosphere for both career development and delivering excellent customer service.
More about Chat Call Center jobs
What are popular job titles related to Chat Call Center jobs in Florida? For Chat Call Center jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Chat Call Center jobs in Florida look for? The top searched job categories for Chat Call Center jobs in Florida are:
Chat Call Center jobs near you
Bilingual Spanish Call Center Telephone Banker {170188}

Bilingual Spanish Call Center Telephone Banker {170188}

A-Line Staffing Solutions LLC

Jacksonville, FL

$26/hr

Other

Posted 8 days ago

Job description

A-Line Staffing is now hiring Bilingual Spanish Call Center Telephone Banker in Jacksonville, FL . If you are interested in this Bilingual Spanish Call Center Telephone Banker position, please apply to this posting. Bilingual Spanish Call Center Telephone Banker Compensation $26.00 per hour Bilingual Spanish Call Center Telephone Banker Highlights Direct Hire On-site in Jacksonville, FL Full-time: 40 hours/week Training start date: Monday, July 6, 2026 Training schedule: Monday–Friday, 9:00 AM–5:30 PM Schedule flexibility required (may include weekends/holidays); various 1st and 2nd shift schedules may be available after training Bilingual Spanish Call Center Telephone Banker Responsibilities Assist clients through incoming calls related to credit and short-term lending needs Ask probing questions to understand client goals and recommend appropriate solutions Address card servicing needs and identify sales opportunities Respond to customer inquiries/concerns and create customized solutions Sell and fulfill banking products (may include credit cards, lending products, checking/savings) Identify needs requiring licensed sales functions and make referrals to appropriate partners Manage risk in transactions using available tools Deliver a positive client experience through active listening and issue resolution Bilingual Spanish Call Center Telephone Banker Requirements High School Diploma / GED (or equivalent) Bilingual Spanish required 2+ years of call center and/or banking experience and sales experience Intermediate computer proficiency Strong communication skills with the ability to explain options in plain language, build rapport, and handle objections Comfortable receiving ongoing performance feedback/coaching and adapting to change/new technology Strong organizational, decision-making, and problem-solving skills Bilingual Spanish Call Center Telephone Banker Preferred Qualifications Experience in financial services Experience in an inbound/outbound contact center (phone/chat/video) Upselling/cross-selling or telephone sales experience Personal banker experience handling high client volume Attention to detail and strong client-experience focus If you think this Bilingual Spanish Call Center Telephone Banker position is a good fit for you, please apply to this posting!

JOB ID 170188

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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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