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Remote Jcpenney Call Center Jobs in Florida (NOW HIRING)

Call Center Representative

Tampa, FL · Remote

$14.50 - $18.25/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Call Center Manager

Saint Petersburg, FL · On-site +1

$3K - $5K/mo

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance, improve outbound sales conversion, support marketing efforts, increase appointments and bookings ...

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance, improve outbound sales conversion, support marketing efforts, increase appointments and bookings ...

Remote Call Center Agent

Orlando, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real ...

Remote Call Center Agent

Orlando, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real ...

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

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Showing results 1-20

Remote Jcpenney Call Center information

What is the difference between Remote Jcpenney Call Center vs Remote Macy's Call Center?

AspectRemote Jcpenney Call CenterRemote Macy's Call Center
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentRemote, home-based customer supportRemote, home-based customer support
Employer & Industry UsageJcpenney retail and department store industryMacy's retail and department store industry
Common Search & ComparisonYesYes

The Remote Jcpenney Call Center and Remote Macy's Call Center roles are similar in credentials, work environment, and industry. Both involve remote customer service for major retail brands, requiring similar qualifications. The main difference lies in the employer and specific brand they support, but the job functions and work setup are largely comparable.

What are the most commonly searched types of Jcpenney Call Center jobs in Florida? The most popular types of Jcpenney Call Center jobs in Florida are:
What cities in Florida are hiring for Remote Jcpenney Call Center jobs? Cities in Florida with the most Remote Jcpenney Call Center job openings:

$15 - $18.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

Benefits:

401(k)

Competitive salary

Health insurance

Paid time off

Vision insurance

Dental insurance

Training & development

Job Summary

We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.

Responsibilities

Receive inbound calls and place outbound calls

Identify the reason for the customer’s call, collect relevant information, and provide solutions

Refer to premade scripts for a variety of customer service topics

Use best practices in customer service techniques to develop rapport and build relationships with customers

Document all customer interactions

Attend trainings to maintain up-to-date skills and knowledge

Qualifications

Bilingual / Spanish preferred

Previous experience as a Call Center Representative in a high-volume call center environment

Medical terminology a plus

Excellent phone and verbal communication skills

Understanding of active listening techniques

Familiarity with Customer Relationship Management (CRM) programs

Ability to work well under pressure

Highly organized with the ability to prioritize projects and manage time effectively

High school diploma/GED

Must reside in one of the following states: AZ, FL, GA, IL, IN, SC, TN.

This is a remote position.