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Director Service Management Jobs (NOW HIRING)

Aeris

Service Management, Director

Chicago, IL · On-site

They are seeking a Service Management Leader to oversee the Service Management team, ensuring service stability and fast recovery through effective management processes, while championing ITIL best ...

Accelecom

Director, Service Delivery

Sandy Springs, GA · On-site

$203K/yr

Director, Service Delivery Position Title: Director, Service Delivery Location: Atlanta, GA ... date management and clear, proactive customer status reporting throughout each order. • ...

Namely

Director, Service Solutions

Mountain View, CA · On-site

$180 - $240/hr

As Director, Services Solutions Management, you will lead a team of highly skilled Services Sales professionals who help customers maximize value from their technology investments. You will be ...

Cornerstone Research

NY · On-site

$108.88 - $174.16/hr

As Director, Services Solutions Management, you will lead a team of highly skilled Services Sales professionals who help customers maximize value from their technology investments. You will be ...

Levata

Director, Service Operations

Louisville, KY · On-site

About the Role: The Director, Services Operations is responsible for leading the strategic ... Establish and manage operational KPIs, performance dashboards, and reporting structures. * Drive ...

Levata

Director, Service Operations

Louisville, KY · On-site

About the Role: The Director, Services Operations is responsible for leading the strategic ... Establish and manage operational KPIs, performance dashboards, and reporting structures. * Drive ...

Levata

Director, Service Operations

Louisville, KY · On-site

About the Role: The Director, Services Operations is responsible for leading the strategic ... Establish and manage operational KPIs, performance dashboards, and reporting structures. * Drive ...

Kiko

Wine Director

New York, NY · On-site

$85K - $100K/yr

The Wine Director & Service Manager supports the General Manager and ownership in overseeing daily front-of-house operations, with primary responsibility for the restaurant's wine program and a ...

Kiko

Wine Director

New York, NY · On-site

The Wine Director & Service Manager supports the General Manager and ownership in overseeing daily front-of-house operations, with primary responsibility for the restaurant's wine program and a ...

Werner Hyundai

Service Director

Tallahassee, FL

Service Director Job Type: Full-Time Experience: Required Earnings: $12,000-$20,000 Work Schedule ... You will report to the General manager of your respective dealership. This is not a remote position.

Werner Hyundai

Service Director

Tallahassee, FL · On-site

Service Director Job Type: Full-Time Experience: Required Earnings: $12,000-$20,000 Work Schedule ... You will report to the General manager of your respective dealership. This is not a remote position.

Subaru

Director - Service Operations

Camden, NJ

Oversees and directs the activities of the Service Operations Manager, who is responsible for the ... Direct partnership with senior leadership * Formal Mentorship Program * LinkedIn Learning License ...

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Director Service Management information

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$35K

$92.1K

$175K

How much do director service management jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director service management in the United States is $92,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Director Service Management jobs?

Cities with the most Director Service Management job openings:

What are the most commonly searched types of Service Management jobs?

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What states have the most Director Service Management jobs?

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Director Service Management jobs near you
Infographic showing various Director Service Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $92,073 per year, or $44.3 per hour.

Director, Service Management Office

Ohio State University

Columbus, OH • On-site

$129K - $169K/yr

Full-time

Posted 5 days ago

Job description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

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Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

  • Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

  • Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:Director, Service Management OfficeDepartment:OCIO | Enterprise Networking

Position Summary
The Director, Service Management Office (SMO) for the Office of Technology and Digital Innovation at The Ohio State University is responsible for strategic oversight and direction of three functional teams that support and coordinate on behalf of the many service owners responsible for providing critical technology services across the university and the enterprise. The SMO serves as a central hub to enable effective governance, process consistency, shared tooling, performance measurement, and reporting to support continuous improvement. The director provides leadership and direction for the primary focus areas of service owner support, billing support, the Service Now cloud-based platform for business process management, the Configuration Management Database in Service Now, and the Change Advisory Board. Through effective delivery in each area, the director leads implementation of policies and procedures designed to improve quality, experience, efficiency and effectiveness, as well as reduce the cost of services delivered by OTDI across the enterprise.

Required Education and Experience
Bachelor's degree or equivalent experience.
10 years relevant experience using ITIL Service Management framework and best practices. ServiceNow certification and credentials.


Desired Education and Experience
15+ years relevant experience. ITIL certified.

Additional Information:

The salary range for this position is $129,500 - $169,250 and the offer for this position will be based on internal equity and the candidate's qualifications.

Function: Information Technology

Sub-function: IT Multi-Discipline

Career Band: Managerial

Career Level: M3

Location:Mount Hall (0311)Position Type:RegularScheduled Hours:40Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.

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