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Director Service Management Jobs (NOW HIRING)

Mills Auto Group

Service Director

Pineville, NC · On-site

$80K - $100K/yr

Mills Auto Group is seeking a dedicated and experienced Service Director to lead our service ... Manage and supervise the service department to ensure efficient and high-quality operations.

Mills Auto Group

Service Director

Pineville, NC

$80K - $100K/yr

Mills Auto Group is seeking a dedicated and experienced Service Director to lead our service ... Manage and supervise the service department to ensure efficient and high-quality operations.

Mills Auto Group

Service Director

Pineville, NC · On-site

$80K - $100K/yr

Mills Auto Group is seeking a dedicated and experienced Service Director to lead our service ... Manage and supervise the service department to ensure efficient and high-quality operations.

Mills Auto Group

Service Director

Pineville, NC · On-site

$80K - $100K/yr

Mills Auto Group is seeking a dedicated and experienced Service Director to lead our service ... Manage and supervise the service department to ensure efficient and high-quality operations.

Toptal

Director, Service Desk - US-Based

We are seeking a senior leader to architect, build, and scale a next-generation Service Desk / Client Service Center within a Managed Services Provider (MSP) environment. This role will redefine ...

Bomnin Automotive Group

Service Porter

Miami, FL · On-site

$14.25 - $17.25/hr

Service Manager/Director, Service Operations Director Job Status: Full-time, Non-Exempt Department: Service Job Summary: The Service Porter at Bomnin Automotive plays a key role in ensuring the ...

Bomnin Automotive Group

Service Porter

Homestead, FL · On-site

$13.75 - $16.50/hr

Service Manager/Director, Service Operations Director Job Status: Full-time, Non-Exempt Department: Service Job Summary: The Service Porter at Bomnin Automotive plays a key role in ensuring the ...

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Director Service Management information

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$35K

$92.1K

$175K

How much do director service management jobs pay per year?

As of Jun 9, 2026, the average yearly pay for director service management in the United States is $92,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What is the difference between a service manager and a service director?

A Service Manager typically oversees day-to-day service delivery, manages teams, and ensures customer satisfaction, often focusing on operational tasks. A Service Director holds a higher-level strategic role, responsible for setting service policies, aligning service goals with business objectives, and managing multiple teams or departments. In the context of service management, the director usually has broader authority and a focus on long-term planning and performance metrics.
What cities are hiring for Director Service Management jobs? Cities with the most Director Service Management job openings:
What are the most commonly searched types of Service Management jobs? The most popular types of Service Management jobs are:
What states have the most Director Service Management jobs? States with the most job openings for Director Service Management jobs include:
Director Service Management jobs near you
Infographic showing various Director Service Management job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $92,073 per year, or $44.3 per hour.
Director, Service Operations Strategic Sourcing

Director, Service Operations Strategic Sourcing

Nvidia Corporation

Santa Clara, CA • On-site

Full-time

Posted 7 days ago

Job description

The Director Strategic Sourcing Management for Service Supply Chain Operations is charged with crafting and putting into action sourcing strategies that secure continuity, scalability, cost efficiency, and resilience of service-related supply chains. This role directs strategic supplier engagement throughout logistics, repair, reverse logistics, field services, and aftermarket operations, partnering closely with Operations, Engineering, Finance, Legal, and Quality to support rapid growth and evolving service models.
This leader will develop and improve a high-performing supplier network. They will handle complex commercial negotiations and promote clear improvements in cost, service quality, risk reduction, and operational execution across a global or regional supply chain.
What you'll be doing:
Strategic Sourcing & Supplier Strategy
  • Develop and complete comprehensive strategic sourcing plans for service supply chain categories, including logistics, repair services, reverse logistics, field service providers, and service operations support.
  • Build multi-year sourcing roadmaps aligned with business growth, service scalability, and operational resiliency objectives.
  • Lead make-vs-buy analyses, supplier segmentation, and capacity planning to support current and future service demand.

Supplier Management & Commercial Leadership
  • Own supplier selection, contract negotiation, and ongoing supplier performance management, including SLAs, important metrics, and continuous improvement commitments.
  • Drive commercial excellence through competitive sourcing events, cost modeling, should-cost analysis, and total cost of ownership (TCO) optimization.
  • Establish governance models for strategic suppliers, including QBRs, executive reviews, and risk management frameworks.

Service Supply Chain Operations Partnership
  • Partner with Service Operations, Logistics Execution, Repair/Remanufacturing, and Field Operations teams to ensure sourcing strategies enable operational excellence.
  • Support new service launches, NPI/NPD programs, and geographic expansion by securing supplier readiness, capacity, and compliance.
  • Ensure sourcing decisions align with service SLAs, uptime targets, customer experience, and safety/security requirements.

Risk, Compliance & Resilience
  • Identify and minimize supply, capacity, geopolitical, and operational risks across the service supply chain.
  • Ensure suppliers meet regulatory, trade compliance, safety, security, and sustainability standards.
  • Build contingency, dual-source, and recovery strategies to protect service continuity.

Financial & Performance Management
  • Deliver measurable cost savings, efficiency improvements, and value creation year over year.
  • Track sourcing performance against budget, forecast, and operational metrics.
  • Partner with Finance to support long-range planning, cost transparency, and investment trade-offs.

Leadership & Capability Building
  • Lead, mentor, and develop a team of strategic sourcing professionals.
  • Establish guidelines, standardized sourcing processes, and scalable operating models.
  • Influence senior collaborators and drive alignment across cross-functional teams without direct authority.

What we need to see:
  • Bachelor's degree in supply chain, Business, Engineering, Operations, or a related field or equivalent experience.
  • More than 12 years of experience in strategic sourcing, procurement, or supply chain management, focusing on service supply chain operations and 8 + years of people management experience.
  • Proven experience in recognizing and managing intricate service providers (logistics, repair, reverse logistics, field services, or similar).
  • Proven success leading high-value negotiations and managing large, multi-year supplier contracts.
  • Strong understanding of service supply chain metrics, SLAs, cost drivers, and operational trade-offs.
  • Excellent collaborator management, executive communication, and influence skills.

Ways to stand out from the crowd:
  • MBA or advanced degree.
  • Experience in high-growth, technology, infrastructure, data center, or advanced manufacturing environments.
  • Global or multi-region sourcing experience.
  • Familiarity with risk management, trade compliance, and regulatory requirements impacting service supply chains.
  • Experience building teams and scaling sourcing organizations.

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 240,000 USD - 379,500 USD.
You will also be eligible for equity and benefits.
Applications for this job will be accepted at least until June 7, 2026.
This posting is for an existing vacancy.
NVIDIA uses AI tools in its recruiting processes.
NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
Nvidia logo

About Nvidia

Sourced by ZipRecruiter

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It's a unique legacy of innovation that's fueled by great technology--and amazing people. Today, we're tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before takes vision, innovation, and the world's best talent.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

Year founded

1993

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