Customer Service Management Trainee
$29 - $34/hr
Customer Service Management Trainee Pay from $29 to $34 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 A new career opportunity is calling!
Customer Service Management Trainee
$29 - $34/hr
Customer Service Management Trainee Pay from $29 to $34 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 A new career opportunity is calling!
Customer Service Management Trainee
$29 - $34/hr
Customer Service Management Trainee Pay from $29 to $34 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 A new career opportunity is calling!
Customer Service Management Trainee
$29 - $34/hr
Customer Service Management Trainee Pay from $29 to $34 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 A new career opportunity is calling!
Customer Service Management Trainee
Kenosha, WI · On-site
$29 - $34/hr
Customer Service Management Trainee Pay from $29 to $34 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 A new career opportunity is calling!
Customer Service Management Trainee
Kenosha, WI · On-site
$29 - $34/hr
Customer Service Management Trainee Pay from $29 to $34 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 A new career opportunity is calling!
Customer Service Management Trainee
Kenosha, WI · On-site
$34/hr
Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on ...
Customer Service Management Trainee
Kenosha, WI · On-site
$34/hr
Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on ...
Customer Service Management Trainee
Kenosha, WI · On-site
$34/hr
Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on ...
Customer Service Management Trainee
Kenosha, WI · On-site
$34/hr
Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on ...
Customer Service Management Trainee
Racine, WI · On-site
$34/hr
Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on ...
Customer Service Management Trainee
Racine, WI · On-site
$34/hr
Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on ...
Customer Service Management Trainee
Pleasant Prairie, WI · On-site
$34/hr
Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on ...
Customer Service Management Trainee
Pleasant Prairie, WI · On-site
$34/hr
Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on ...
Customer Service Management Trainee
Racine, WI · On-site
$34/hr
Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on ...
Customer Service Management Trainee
Racine, WI · On-site
$34/hr
Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on ...
Customer Service Management Trainee
Pleasant Prairie, WI · On-site
$34/hr
Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on ...
Customer Service Management Trainee
Pleasant Prairie, WI · On-site
$34/hr
Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on ...
IT Service Management Specialist
Milwaukee, WI · Hybrid
$77K - $108K/yr
This role implements and maintains the firm's Service Management policies and processes, ensuring consistent application across the organization. The Specialist partners closely with stakeholders to ...
IT Service Management Specialist
Milwaukee, WI · Hybrid
$77K - $108K/yr
This role implements and maintains the firm's Service Management policies and processes, ensuring consistent application across the organization. The Specialist partners closely with stakeholders to ...
Service Manager
Whitewater, WI · On-site
Previous automotive service management or leadership experience preferred * Strong leadership, communication, and organizational skills * Ability to motivate and develop employees * Excellent ...
Quick apply
Service Manager
Whitewater, WI · On-site
Previous automotive service management or leadership experience preferred * Strong leadership, communication, and organizational skills * Ability to motivate and develop employees * Excellent ...
Scrum Master - Observability & Service Management Platforms
Milwaukee, WI · Hybrid
$50.75 - $67.75/hr
Reporting to the Sr. Manager/Technical Lead-Observability Platforms, the Scrum Master will play a ... services team at +1 (844) 404-7247. Rockwell Automation's hybrid policy aligns that employees are ...
Scrum Master - Observability & Service Management Platforms
Milwaukee, WI · Hybrid
$50.75 - $67.75/hr
Reporting to the Sr. Manager/Technical Lead-Observability Platforms, the Scrum Master will play a ... services team at +1 (844) 404-7247. Rockwell Automation's hybrid policy aligns that employees are ...
Automotive Service Manager
Delavan, WI · On-site
Prior automotive service management, service advising, or related dealership experience preferred * Strong customer service and communication skills * Proficient computer skills, including service ...
Quick apply
Automotive Service Manager
Delavan, WI · On-site
Prior automotive service management, service advising, or related dealership experience preferred * Strong customer service and communication skills * Proficient computer skills, including service ...
Automotive Service Manager
Delavan, WI · On-site
Prior automotive service management, service advising, or related dealership experience preferred * Strong customer service and communication skills * Proficient computer skills, including service ...
Automotive Service Manager
Delavan, WI · On-site
Prior automotive service management, service advising, or related dealership experience preferred * Strong customer service and communication skills * Proficient computer skills, including service ...
Automotive Service Manager
Delavan, WI · On-site
$120K/yr
Prior automotive service management, service advising, or related dealership experience preferred * Strong customer service and communication skills * Proficient computer skills, including service ...
Automotive Service Manager
Delavan, WI · On-site
$120K/yr
Prior automotive service management, service advising, or related dealership experience preferred * Strong customer service and communication skills * Proficient computer skills, including service ...
Service Manager
Rhinelander, WI · On-site
Previous automotive service management experience * Leadership experience * Excellent communication and organizational skills * Strong focus and commitment to customer service and satisfaction
Service Manager
Rhinelander, WI · On-site
Previous automotive service management experience * Leadership experience * Excellent communication and organizational skills * Strong focus and commitment to customer service and satisfaction
Service Manager
Rhinelander, WI · On-site
Previous automotive service management experience * Leadership experience * Excellent communication and organizational skills * Strong focus and commitment to customer service and satisfaction
Service Manager
Rhinelander, WI · On-site
Previous automotive service management experience * Leadership experience * Excellent communication and organizational skills * Strong focus and commitment to customer service and satisfaction
Customer Service Manager
Madison, WI · On-site
... Management teams and will act as a point of contact and escalation to resolve complex customer issues, proactively identify opportunities for service improvements, recommend and implement process ...
Quick apply
Customer Service Manager
Madison, WI · On-site
... Management teams and will act as a point of contact and escalation to resolve complex customer issues, proactively identify opportunities for service improvements, recommend and implement process ...
Customer Service Manager
Madison, WI · On-site
... Management teams and will act as a point of contact and escalation to resolve complex customer issues, proactively identify opportunities for service improvements, recommend and implement process ...
Customer Service Manager
Madison, WI · On-site
... Management teams and will act as a point of contact and escalation to resolve complex customer issues, proactively identify opportunities for service improvements, recommend and implement process ...
... Management teams and will act as a point of contact and escalation to resolve complex customer issues, proactively identify opportunities for service improvements, recommend and implement process ...
... Management teams and will act as a point of contact and escalation to resolve complex customer issues, proactively identify opportunities for service improvements, recommend and implement process ...
Service Management information
See Wisconsin salary details
$33.3K - $41.2K
6% of jobs
$41.2K - $49K
11% of jobs
$52.8K is the 25th percentile. Wages below this are outliers.
$49K - $56.8K
16% of jobs
$56.8K - $64.7K
16% of jobs
The median wage is $65K / yr.
$64.7K - $72.5K
15% of jobs
$78.4K is the 75th percentile. Wages above this are outliers.
$72.5K - $80.4K
14% of jobs
$80.4K - $88.2K
9% of jobs
$88.2K - $96.1K
5% of jobs
$96.1K - $103.9K
4% of jobs
$103.9K - $111.8K
2% of jobs
$111.8K - $119.6K
1% of jobs
$33.3K
$70.6K
$119.6K
How much do service management jobs pay per year?
As of Aug 16, 2026, the average yearly pay for service management in Wisconsin is $70,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $81,300.00 per year, depending on experience, location, and employer.
What are some typical challenges faced in a service management role, and how can they be addressed?
In a Service Management role, professionals often encounter challenges like managing customer expectations, coordinating between multiple teams, and ensuring consistent service delivery. Balancing urgent incident responses with longer-term process improvements can also be demanding. To address these challenges, clear communication, strong organizational skills, and adopting IT service management frameworks like ITIL are essential. Regular collaboration with technical teams and stakeholders helps ensure alignment and continuous improvement in service quality.
What is the difference between Service Management vs Customer Support Specialist?
| Aspect | Service Management | Customer Support Specialist |
|---|---|---|
| Required Credentials | Certifications like ITIL, PMP often preferred | Customer service training, sometimes certifications like HDI or CSAT |
| Work Environment | Typically in IT, telecom, or service industries managing processes | Customer service centers, call centers, or online support |
| Employer & Industry Usage | Used across IT, telecom, healthcare, and service sectors | Primarily in retail, tech, and service industries |
| Common Search & Comparison Intent | Understanding process management and service delivery | Assisting customers and resolving issues |
Service Management focuses on overseeing and improving service delivery processes, often requiring certifications like ITIL. Customer Support Specialists handle direct customer interactions, resolving issues and providing assistance. While both roles aim to enhance customer satisfaction, Service Management is more process-oriented, whereas Customer Support is more customer-facing.
What are the key skills and qualifications needed to thrive in service management, and why are they important?
To thrive in Service Management, you need strong organizational skills, a solid understanding of IT service delivery frameworks (such as ITIL), and relevant experience in managing service operations. Familiarity with service management tools like ServiceNow, ITIL certifications, and knowledge of ticketing systems are commonly required. Excellent communication, problem-solving abilities, and customer-oriented mindset help foster collaboration and ensure high customer satisfaction. These skills are critical for maintaining efficient service delivery, resolving issues quickly, and consistently meeting business and client expectations.
What is service management?
Service management is a set of specialized organizational capabilities for delivering value to customers in the form of services. It focuses on designing, delivering, managing, and improving the way IT and non-IT services are provided to meet business needs. Service management involves processes like incident management, change management, and service desk support, ensuring services are reliable, efficient, and aligned with customer expectations. It is commonly associated with frameworks such as ITIL (Information Technology Infrastructure Library).
What are popular job titles related to Service Management jobs in Wisconsin?
For Service Management jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Service Management jobs in Wisconsin look for?
The top searched job categories for Service Management jobs in Wisconsin are:
$29 - $34/hr
Full-time
Medical, Retirement, PTO
Re-posted 29 days ago
Uline rating
8.2
Uline
Based on 113 frontline employees who took The Breakroom Quiz
7.1
Retail wholesalers average
Based on 12,976 frontline employees who took The Breakroom Quiz
The best things about working at Uline
Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees
100%
say they get paid time off
98%
say their health insurance is affordable
81%
say they get enough training
Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees
Job description
Customer Service Management Trainee
Pay from $29 to $34 per hour with significant growth and earning potential!
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now!
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Full-Time Hours: 24/7 operation - Various shifts available with set schedules.
Position Responsibilities
-
Master all aspects of customer service management through a comprehensive hands-on training program.
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Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
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Review department procedures and standards to identify areas for improvement.
Minimum Requirements
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Bachelor’s degree.
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Strong track record of customer-focused service, teamwork and attention to detail.
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Prior leadership / management experience is a plus.
Benefits
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Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
-
Multiple bonus programs.
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Paid holidays and generous paid time off.
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Tuition Assistance Program that covers professional continuing education.
Employee Perks
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Café featuring affordable daily meal options from local restaurants.
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On-site fitness center and beautifully maintained walking paths.
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Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNMANC)
#ZR-ILCS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Working at Uline
Perks for frontline workers
From Uline, via Breakroom
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Fitness center and walking trails at select locations.
In-house speakers, workshops and seminars.
What to expect from working at Uline
From Uline
About Uline, in their own words
From Uline
Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.
About Uline
Sourced by ZipRecruiter
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Industry
Paper product wholesalers, trucking and wholesale
Company size
5,001 - 10,000 Employees
Headquarters location
Pleasant Prairie, WI, US