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Service Management Jobs in Wisconsin (NOW HIRING)

Food Service Driver

Shawano, WI · On-site

$14.50 - $20/hr

Taher, Inc. is a family owned and operated, chef-driven, food service management company providing K-12 school lunch management, campus dining, senior dining, corporate dining and catering, , and ...

Food Service Worker

Beaver Dam, WI · On-site

$14.75 - $18/hr

Taher, Inc. is a family-owned and operated, chef-driven, food service management company specializing in K-12 school lunch management in our growing nationwide footprint. Taher, Inc. maintains a ...

Food Service Worker

Rhinelander, WI · On-site

$14.75 - $17.75/hr

Taher, Inc. is a family-owned and operated, chef-driven, food service management company specializing in K-12 school lunch management in our growing nationwide footprint. Taher, Inc. maintains a ...

Food Service Driver

Shawano, WI · On-site

$14.50 - $20/hr

Taher, Inc. is a family owned and operated, chef-driven, food service management company providing K-12 school lunch management, campus dining, senior dining, corporate dining and catering, , and ...

Food Service Driver

Waupun, WI · On-site

$15.50 - $21.25/hr

Taher, Inc. is a family owned and operated, chef-driven, food service management company providing K-12 school lunch management, campus dining, senior dining, corporate dining and catering, , and ...

Food Service Worker

Coleman, WI · On-site

$13.75 - $16.50/hr

Taher, Inc. is a family-owned and operated, chef-driven, food service management company specializing in K-12 school lunch management in our growing nationwide footprint. Taher, Inc. maintains a ...

Food Service Worker

Shawano, WI · On-site

$14.25 - $17.25/hr

Taher, Inc. is a family-owned and operated, chef-driven, food service management company specializing in K-12 school lunch management in our growing nationwide footprint. Taher, Inc. maintains a ...

Food Service Worker

Edgerton, WI · On-site

$13.75 - $16.75/hr

Taher, Inc. is a family-owned and operated, chef-driven, food service management company specializing in K-12 school lunch management in our growing nationwide footprint. Taher, Inc. maintains a ...

Food Service Worker

Altoona, WI · On-site

$15 - $18.25/hr

Taher, Inc. is a family-owned and operated, chef-driven, food service management company specializing in K-12 school lunch management in our growing nationwide footprint. Taher, Inc. maintains a ...

Food Service Sub

Oconto, WI · On-site

$13 - $17/hr

Taher, Inc. is a family-owned and operated, chef-driven, food service management company specializing in K-12 school lunch management in our growing nationwide footprint. Taher, Inc. maintains a ...

Showing results 41-60

Service Management information

See Wisconsin salary details

$33.3K

$70.6K

$119.6K

How much do service management jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service management in Wisconsin is $70,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $81,300.00 per year, depending on experience, location, and employer.

What is service management?

Service management is a set of specialized organizational capabilities for delivering value to customers in the form of services. It focuses on designing, delivering, managing, and improving the way IT and non-IT services are provided to meet business needs. Service management involves processes like incident management, change management, and service desk support, ensuring services are reliable, efficient, and aligned with customer expectations. It is commonly associated with frameworks such as ITIL (Information Technology Infrastructure Library).

What are the key skills and qualifications needed to thrive in service management, and why are they important?

To thrive in Service Management, you need strong organizational skills, a solid understanding of IT service delivery frameworks (such as ITIL), and relevant experience in managing service operations. Familiarity with service management tools like ServiceNow, ITIL certifications, and knowledge of ticketing systems are commonly required. Excellent communication, problem-solving abilities, and customer-oriented mindset help foster collaboration and ensure high customer satisfaction. These skills are critical for maintaining efficient service delivery, resolving issues quickly, and consistently meeting business and client expectations.

What are some typical challenges faced in a service management role, and how can they be addressed?

In a Service Management role, professionals often encounter challenges like managing customer expectations, coordinating between multiple teams, and ensuring consistent service delivery. Balancing urgent incident responses with longer-term process improvements can also be demanding. To address these challenges, clear communication, strong organizational skills, and adopting IT service management frameworks like ITIL are essential. Regular collaboration with technical teams and stakeholders helps ensure alignment and continuous improvement in service quality.

What is the difference between Service Management vs Customer Support Specialist?

AspectService ManagementCustomer Support Specialist
Required CredentialsCertifications like ITIL, PMP often preferredCustomer service training, sometimes certifications like HDI or CSAT
Work EnvironmentTypically in IT, telecom, or service industries managing processesCustomer service centers, call centers, or online support
Employer & Industry UsageUsed across IT, telecom, healthcare, and service sectorsPrimarily in retail, tech, and service industries
Common Search & Comparison IntentUnderstanding process management and service deliveryAssisting customers and resolving issues

Service Management focuses on overseeing and improving service delivery processes, often requiring certifications like ITIL. Customer Support Specialists handle direct customer interactions, resolving issues and providing assistance. While both roles aim to enhance customer satisfaction, Service Management is more process-oriented, whereas Customer Support is more customer-facing.

What are popular job titles related to Service Management jobs in Wisconsin?

For Service Management jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Service Management jobs in Wisconsin look for?

The top searched job categories for Service Management jobs in Wisconsin are:

Infographic showing various Service Management job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,625 per year, or $34 per hour.

Full-time

Medical, Dental, Vision, Retirement

Re-posted 25 days ago


Job description

Description

What's In It For You as an Automotive Service Manager:

  • Financial Security: Benefit from direct deposit payroll, a company-funded 401K, and generous discounts on vehicles and services.
  • Health & Wellness: Top-notch health, vision, and dental insurance, plus countless personal support services.
  • Career Advancement: Unlock your potential through countless career paths and cutting-edge facilities.
  • Growth & Learning: Get paid to learn with training and certification classes. Explore no-cost college degrees for you and your family.
  • Flexibility & Balance: Embrace a family-oriented schedule with paid holidays and personal leave.
  • Transparent Leadership: Be in the know with our open-door and open-book management.
  • Rewards & Recognition: Enjoy fun and family vibes with monthly team lunches, automotive discounts, and preferred pricing with Verizon and AT&T.

Why Us?

Dive into a culture where passion meets purpose. Don Johnson's Hayward Motors isn't just a workplace-it's a community where you're valued and empowered. Our team's excellence has earned us the 2018 Wisconsin Family Business of the Year and placed us among the top 100 Best Dealerships to Work For, as recognized by Automotive News. We offer a dynamic environment that rewards your contributions with competitive pay, comprehensive benefits, and countless pathways to shape your future.


As a fifth-generation family business, we're not just about cars but about connections. Our unique culture, driven by inclusivity, community engagement, and the Entrepreneurial Operating System (EOS), ensures every sales consultant's story is valued. Explore "The Don Johnson Way" and be part of a legacy where your contribution makes a difference. Learn more at www.donjohnsonmotors.com/the-don-johnson-way.html.


Join a team where you're more than an automotive service manager-you're family. Let's drive the future together.


Essential Duties and Responsibilities for Service Managers:

  • Strategic Planning: Set ambitious goals and objectives, ensuring our service department meets and exceeds them.
  • Team Leadership: Hire, train, and inspire a top-notch team. Foster a culture of excellence through regular performance reviews and constructive feedback.
  • Compliance & Reporting: Stay on top of required reporting systems and manufacturer guidelines, ensuring we're always compliant and informed.
  • Productivity Oversight: Monitor daily technician productivity and manage payroll records to maximize efficiency.
  • Quality Control: Review all repair orders for accuracy and adherence to expectations before warranty submissions.
  • Guest Relations: Build and maintain strong relationships with guests, encouraging repeat business and referrals through exceptional service.
  • Service Excellence: Guarantee the highest quality of service repairs to eliminate comebacks and enhance guest satisfaction.
  • Facility Maintenance: Keep the work and waiting areas pristine, making our dealership a welcoming place for everyone.
  • Industry Liaison: Act as the primary contact for factory representatives, ensuring a productive partnership.
  • Tool Management: Manage special tools inventory carefully, ensuring they're always ready and available.

Your Drive. Our Direction. Let's Succeed Together.

#AutomotiveServiceManager #ServiceDepartmentManager #ServiceManager

Requirements

Experience and Education:

  • Minimum of 5 years in automotive service management.
  • Bachelor's degree in Business, Automotive Technology, or related field preferred.

Technical Knowledge:

  • Comprehensive understanding of vehicle maintenance and repair procedures.
  • Proficiency with diagnostic tools and service equipment.

Leadership and Management:

  • Strong leadership skills with experience managing a team of technicians and service advisors.
  • Ability to develop and implement effective training programs.

Guest Service:

  • Commitment to delivering exceptional guest service.
  • Ability to handle guest concerns and resolve issues promptly.

Financial Acumen:

  • Proficient in budgeting, financial analysis, and cost control.
  • Experience with inventory management and parts ordering.

Communication Skills:

  • Excellent verbal and written communication skills.
  • Ability to effectively present information to various stakeholders.

Technical Proficiency:

  • Familiarity with dealership management systems and service scheduling software.
  • Competency in using Microsoft Office Suite (Word, Excel, PowerPoint).

Problem-Solving:

  • Strong analytical and problem-solving skills.
  • Ability to diagnose and address technical and operational issues efficiently.

Regulatory Knowledge:

  • Understanding of automotive industry regulations and compliance standards.
  • Ability to ensure all service practices adhere to legal requirements.

Personal Attributes:

  • High level of integrity and professional ethics.
  • Strong organizational skills and attention to detail.