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Service Management Jobs in Georgia (NOW HIRING)

Langdale Kia of Valdosta

Service Manager

Valdosta, GA · On-site

$100K - $175K/yr

Proven experience in customer service management. * Strong leadership skills with the ability to grow and develop a team. * Excellent training and coaching abilities. * Outstanding communication and ...

ExecuSource

Service Manager South

Austell, GA · On-site

Service Manager South ExecuSource is seeking a motivated leader who can balance customer ... Financial and operational management experience preferred * Proficiency with Microsoft Office 365 ...

New

FanDuel

Service Manager

Atlanta, GA

Deliver day-to-day management activities of your assigned service, including oversight of tickets, coordinating escalations, and supporting operational processes. * Contribute to the development and ...

FanDuel

Service Manager

Atlanta, GA · On-site

Deliver day-to-day management activities of your assigned service, including oversight of tickets, coordinating escalations, and supporting operational processes. * Contribute to the development and ...

BUDDY OP I LLC

Service Manager

Decatur, GA · On-site

$160K - $220K/yr

Minimum 10 years progressive experience in a service management role within automotive repair, maintenance, or a related industry. * Proven knowledge of preventive and line maintenance procedures.

BUDDY OP I LLC

Service Manager

Decatur, GA · On-site

$160K - $220K/yr

Minimum 10 years progressive experience in a service management role within automotive repair, maintenance, or a related industry. * Proven knowledge of preventive and line maintenance procedures.

Kellwell

Be Seen First

Food Service Manager

Nahunta, GA · On-site

$17/hr

Company Description Kellwell Food Management, a Correctional Food Service Provider is now hiring a Food Service Manager at the Brantley County Jail located in Nahunta, GA, This is a Full-Time ...

New

Heidelberg

Service Manager

Acworth, GA · On-site

$125K - $135K/yr

Financial & Administrative Management * Track and report on key performance indicators (KPIs) related to service delivery, technician performance, and financial outcomes. * Develop and manage service ...

Heidelberg

Service Manager

Kennesaw, GA · On-site

$125K - $135K/yr

Financial & Administrative Management * Track and report on key performance indicators (KPIs) related to service delivery, technician performance, and financial outcomes. * Develop and manage service ...

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All JobsService Management JobsService Management Jobs in Georgia

Service Management information

See Georgia salary details

$27.9K

$59.1K

$100.1K

How much do service management jobs pay per year?

As of Jul 4, 2026, the average yearly pay for service management in Georgia is $59,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $68,000.00 per year, depending on experience, location, and employer.

What do you do as a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate teams, manage service processes, handle client issues, and often use tools like service management software to monitor performance and improve operations.

What are some typical challenges faced in a Service Management role, and how can they be addressed?

In a Service Management role, professionals often encounter challenges like managing customer expectations, coordinating between multiple teams, and ensuring consistent service delivery. Balancing urgent incident responses with longer-term process improvements can also be demanding. To address these challenges, clear communication, strong organizational skills, and adopting IT service management frameworks like ITIL are essential. Regular collaboration with technical teams and stakeholders helps ensure alignment and continuous improvement in service quality.

How can I make 2000 a week working from home?

Service management roles can offer remote work opportunities that, with experience and specialized skills, potentially pay $2,000 or more weekly. Achieving this income may require advanced certifications, managing multiple clients, or working in high-demand industries such as IT or consulting, often involving flexible schedules and strong organizational skills.

What is the difference between Service Management vs Customer Support Specialist?

AspectService ManagementCustomer Support Specialist
Required CredentialsCertifications like ITIL, PMP often preferredCustomer service training, sometimes certifications like HDI or CSAT
Work EnvironmentTypically in IT, telecom, or service industries managing processesCustomer service centers, call centers, or online support
Employer & Industry UsageUsed across IT, telecom, healthcare, and service sectorsPrimarily in retail, tech, and service industries
Common Search & Comparison IntentUnderstanding process management and service deliveryAssisting customers and resolving issues

Service Management focuses on overseeing and improving service delivery processes, often requiring certifications like ITIL. Customer Support Specialists handle direct customer interactions, resolving issues and providing assistance. While both roles aim to enhance customer satisfaction, Service Management is more process-oriented, whereas Customer Support is more customer-facing.

What are the key skills and qualifications needed to thrive in Service Management, and why are they important?

To thrive in Service Management, you need strong organizational skills, a solid understanding of IT service delivery frameworks (such as ITIL), and relevant experience in managing service operations. Familiarity with service management tools like ServiceNow, ITIL certifications, and knowledge of ticketing systems are commonly required. Excellent communication, problem-solving abilities, and customer-oriented mindset help foster collaboration and ensure high customer satisfaction. These skills are critical for maintaining efficient service delivery, resolving issues quickly, and consistently meeting business and client expectations.

What jobs make $3,000 a month without a degree?

In service management, roles such as customer service managers, facilities coordinators, or retail supervisors can earn around $3,000 monthly without a degree, especially with experience and strong organizational skills. Many of these jobs require on-the-job training, good communication, and leadership abilities, and some may offer advancement opportunities to higher-paying positions.

What is service management?

Service management is a set of specialized organizational capabilities for delivering value to customers in the form of services. It focuses on designing, delivering, managing, and improving the way IT and non-IT services are provided to meet business needs. Service management involves processes like incident management, change management, and service desk support, ensuring services are reliable, efficient, and aligned with customer expectations. It is commonly associated with frameworks such as ITIL (Information Technology Infrastructure Library).

What is a service management job?

A service management job involves overseeing and coordinating the delivery of services to ensure customer satisfaction and operational efficiency. It typically requires skills in process improvement, communication, and knowledge of service management frameworks like ITIL or ITSM tools. These roles can include service managers, coordinators, or analysts working in various industries such as IT, healthcare, or customer support.
What are the most commonly searched types of Service Management jobs in Georgia? The most popular types of Service Management jobs in Georgia are:
What are popular job titles related to Service Management jobs in Georgia? For Service Management jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Service Management jobs in Georgia look for? The top searched job categories for Service Management jobs in Georgia are:
What cities in Georgia are hiring for Service Management jobs? Cities in Georgia with the most Service Management job openings:
Service Management jobs near you
Service Management Specialist

Service Management Specialist

Sunrise Systems, Inc.

Johns Creek, GA • On-site

Other

Posted 7 days ago

Job description

Job Title - Service Management Specialist

Location - Johns Creek, GA 30097

Contract - W2 or C2C

Duration - 12 months

Service Management Specialist

Required Skills:

  • Lead engagements, ensuring that deliverables meet contract and work plan objectives and strengthen END USER relationships through daily END USER interactions, understanding business objectives and communicating expectations to the engagement team.
  • Work independently and/or lead small teams to ensure successful delivery of ServiceNow engagements
  • Lead the implementation and ongoing support of the ServiceNow Configuration Management Database (CMDB), ensuring the accuracy, integrity, and reliability of IT asset and relationship data, while aligning with best practices and END USER-specific requirements.
  • Create and maintain CI classes, relationships, and attribute definitions within the CMDB.
  • Integrate other discovery tools with the CMDB to automate data collection and synchronization.
  • Experience with DCIM tools required
  • Design, implement, and provide ongoing support for ServiceNow solutions across various modules, ensuring alignment with END USER requirements, platform best practices, and organizational standards.
  • Assess and optimize ServiceNow-related processes and workflows to increase efficiency and streamline operations.
  • Create documentation for ServiceNow configurations and provide training to technical users

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