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Service Management Jobs in Georgia (NOW HIRING)

Pro-Tech Services- Plumbing, Heating, & Air

Be Seen First

Plumbing Service Manager

Macon, GA · On-site

$80K - $90K/yr

... management, purchasing, truck stock, and material control Partner with dispatch and customer service teams to maximize scheduling efficiency and revenue opportunities Drive departmental KPIs ...

Computacenter

Service Delivery Manager

Norcross, GA · On-site

Own Problem Management outcomes, including root cause analysis and corrective and preventive actions. * Act as the primary point of contact for service-related matters, ensuring clear communication ...

ProTech Plumbing

Plumbing Service Manager

Byron, GA · On-site

$80K - $90K/yr

Oversee service warehouse operations including inventory management, purchasing, truck stock, and material control * Partner with dispatch and customer service teams to maximize scheduling efficiency ...

ProTech Plumbing

Plumbing Service Manager

Macon, GA · On-site

$80K - $90K/yr

Oversee service warehouse operations including inventory management, purchasing, truck stock, and material control * Partner with dispatch and customer service teams to maximize scheduling efficiency ...

Crane NXT Co

Service Manager

Atlanta, GA · On-site

You will lead the recruitment, development, and management of service technicians, fostering a culture of excellence and continuous improvement within an assigned territory. In addition, you will ...

Crane Payment Innovations

Service Manager

Atlanta, GA · On-site

You will lead the recruitment, development, and management of service technicians, fostering a culture of excellence and continuous improvement within an assigned territory. In addition, you will ...

BUDDY OP I LLC

Service Manager

Decatur, GA · On-site

$160K - $220K/yr

Minimum 10 years progressive experience in a service management role within automotive repair, maintenance, or a related industry. * Proven knowledge of preventive and line maintenance procedures.

BUDDY OP I LLC

Service Manager

Decatur, GA · On-site

$160K - $220K/yr

Minimum 10 years progressive experience in a service management role within automotive repair, maintenance, or a related industry. * Proven knowledge of preventive and line maintenance procedures.

Kellwell

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Food Service Manager

Griffin, GA · On-site

$45K/yr

Company Description Kellwell Food Management, a Correctional Food Service Provider is now hiring a Food Service Manager at the Spalding County Jail located in Griffin, GA . This is a Full-Time ...

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All JobsService Management JobsService Management Jobs in Georgia

Service Management information

See Georgia salary details

$27.9K

$59.1K

$100.1K

How much do service management jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service management in Georgia is $59,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $68,000.00 per year, depending on experience, location, and employer.

What is service management?

Service management is a set of specialized organizational capabilities for delivering value to customers in the form of services. It focuses on designing, delivering, managing, and improving the way IT and non-IT services are provided to meet business needs. Service management involves processes like incident management, change management, and service desk support, ensuring services are reliable, efficient, and aligned with customer expectations. It is commonly associated with frameworks such as ITIL (Information Technology Infrastructure Library).

What are the key skills and qualifications needed to thrive in service management, and why are they important?

To thrive in Service Management, you need strong organizational skills, a solid understanding of IT service delivery frameworks (such as ITIL), and relevant experience in managing service operations. Familiarity with service management tools like ServiceNow, ITIL certifications, and knowledge of ticketing systems are commonly required. Excellent communication, problem-solving abilities, and customer-oriented mindset help foster collaboration and ensure high customer satisfaction. These skills are critical for maintaining efficient service delivery, resolving issues quickly, and consistently meeting business and client expectations.

What are some typical challenges faced in a service management role, and how can they be addressed?

In a Service Management role, professionals often encounter challenges like managing customer expectations, coordinating between multiple teams, and ensuring consistent service delivery. Balancing urgent incident responses with longer-term process improvements can also be demanding. To address these challenges, clear communication, strong organizational skills, and adopting IT service management frameworks like ITIL are essential. Regular collaboration with technical teams and stakeholders helps ensure alignment and continuous improvement in service quality.

What is the difference between Service Management vs Customer Support Specialist?

AspectService ManagementCustomer Support Specialist
Required CredentialsCertifications like ITIL, PMP often preferredCustomer service training, sometimes certifications like HDI or CSAT
Work EnvironmentTypically in IT, telecom, or service industries managing processesCustomer service centers, call centers, or online support
Employer & Industry UsageUsed across IT, telecom, healthcare, and service sectorsPrimarily in retail, tech, and service industries
Common Search & Comparison IntentUnderstanding process management and service deliveryAssisting customers and resolving issues

Service Management focuses on overseeing and improving service delivery processes, often requiring certifications like ITIL. Customer Support Specialists handle direct customer interactions, resolving issues and providing assistance. While both roles aim to enhance customer satisfaction, Service Management is more process-oriented, whereas Customer Support is more customer-facing.

Do you need a degree to be a service management?

A degree is not strictly required to work in service management, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant skills such as communication, problem-solving, and familiarity with service management tools like ITIL can be important, and certifications may enhance job prospects.

What skills do you need to be a service management?

Service management professionals need strong communication, problem-solving, and organizational skills to coordinate and improve service delivery. Knowledge of ITIL frameworks, customer service, and proficiency with management tools are also important for success in this role.

What are the most commonly searched types of Service Management jobs in Georgia?

The most popular types of Service Management jobs in Georgia are:

What are popular job titles related to Service Management jobs in Georgia?

For Service Management jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Service Management jobs in Georgia look for?

The top searched job categories for Service Management jobs in Georgia are:

What cities in Georgia are hiring for Service Management jobs?

Cities in Georgia with the most Service Management job openings:

Service Management jobs near you
Infographic showing various Service Management job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $59,082 per year, or $28.4 per hour.

Food Service Management Trainee/Cake Decorator

Great American Cookies & Pretzelmaker

Pooler, GA

Part-time

Re-posted 22 days ago

Job description

A fast-growing food service franchise has an immediate opening for a friendly, outgoing individual. Only considering hard working, motivated candidates looking for a long term career opportunity. Typical hours will be weekdays 7:30 - 4:00, but occasionally may include weekends and/or holidays if needed. Duties will include opening the store, preparing and baking cookies and pretzels, sales and customer service, decorating cookie cakes, helping to keep the store clean and organized, etc. After successfully mastering these duties, additional responsibilities will be added, including supervision of other employees and assisting the owner with office and management tasks (inventory,ordering, etc.). Excellent customer service and problem solving skills are required. Experience in food service management, cake decorating, and artistic ability a huge plus! Compensation will vary with experience. Interviews starting now.

Company Description

This location is under new ownership and we are ready to take the business to the next level!