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Service Management Jobs in Georgia (NOW HIRING)

asburyauto

Service Manager

Atlanta, GA · On-site

Other duties to be determined by management * Strong customer service skills are a must * Must be able to manage a team, motivate and develop * Experience with CDK or other automotive software ...

FirstKey Homes LLC

Service Manager

Marietta, GA

Identify and implement continuous improvement strategies to enhance service delivery, operational efficiency, and asset management. * Collaborate with leadership to align service department goals ...

FirstKey Homes

Service Manager

Marietta, GA · On-site

Identify and implement continuous improvement strategies to enhance service delivery, operational efficiency, and asset management. * Collaborate with leadership to align service department goals ...

FirstKey Homes LLC

Service Manager

Marietta, GA · On-site

Identify and implement continuous improvement strategies to enhance service delivery, operational efficiency, and asset management. * Collaborate with leadership to align service department goals ...

FirstKey Homes LLC

Service Manager

Marietta, GA · On-site

Identify and implement continuous improvement strategies to enhance service delivery, operational efficiency, and asset management. * Collaborate with leadership to align service department goals ...

Asbury Automotive Group

Service Manager

Atlanta, GA · On-site

Other duties to be determined by management * Strong customer service skills are a must * Must be able to manage a team, motivate and develop * Experience with CDK or other automotive software ...

RNR Tire Express

Automotive Service Manager

Savannah, GA · On-site

$23 - $25/hr

Inventory & Product Management: * Order service-related products and parts as needed through 1st Call and approved vendors. * Receive and manage service-related product orders. * Maintain and manage ...

Goodyear

Service Manager - Augusta, GA

Augusta, GA · On-site

Minimum 1 year of previous Automotive Service management experienceValid driver's licenseMust be at ... least 18 years of ageNo relocation is being offered for this positionCandidates must be legally ...

Ag-Pro Companies

Service Writer

Waycross, GA · On-site

Job Title Location 2294 Brunswick Hwy, Waycross, GA, 31503, United States Job Category Service - Management/Admin Employee Type Non-Exempt FT Contact Information Name Ben Tuten Phone 912-285-4222 ...

Ag-Pro Companies

Service Writer

Brunswick, GA · On-site

Job Title Location 3314 Cypress Mill Road, Brunswick, GA, 31520, United States Job Category Service-Management/Admin Employee Type Non-Exempt FT Contact Information Name Mark Phone 912-275-8960 Email ...

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Showing results 21-40

All JobsService Management JobsService Management Jobs in Georgia

Service Management information

See Georgia salary details

$27.9K

$59.1K

$100.1K

How much do service management jobs pay per year?

As of Sep 15, 2026, the average yearly pay for service management in Georgia is $59,082.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $68,000.00 per year, depending on experience, location, and employer.

What is service management?

Service management is a set of specialized organizational capabilities for delivering value to customers in the form of services. It focuses on designing, delivering, managing, and improving the way IT and non-IT services are provided to meet business needs. Service management involves processes like incident management, change management, and service desk support, ensuring services are reliable, efficient, and aligned with customer expectations. It is commonly associated with frameworks such as ITIL (Information Technology Infrastructure Library).

What are the key skills and qualifications needed to thrive in service management, and why are they important?

To thrive in Service Management, you need strong organizational skills, a solid understanding of IT service delivery frameworks (such as ITIL), and relevant experience in managing service operations. Familiarity with service management tools like ServiceNow, ITIL certifications, and knowledge of ticketing systems are commonly required. Excellent communication, problem-solving abilities, and customer-oriented mindset help foster collaboration and ensure high customer satisfaction. These skills are critical for maintaining efficient service delivery, resolving issues quickly, and consistently meeting business and client expectations.

What are some typical challenges faced in a service management role, and how can they be addressed?

In a Service Management role, professionals often encounter challenges like managing customer expectations, coordinating between multiple teams, and ensuring consistent service delivery. Balancing urgent incident responses with longer-term process improvements can also be demanding. To address these challenges, clear communication, strong organizational skills, and adopting IT service management frameworks like ITIL are essential. Regular collaboration with technical teams and stakeholders helps ensure alignment and continuous improvement in service quality.

What is the difference between Service Management vs Customer Support Specialist?

AspectService ManagementCustomer Support Specialist
Required CredentialsCertifications like ITIL, PMP often preferredCustomer service training, sometimes certifications like HDI or CSAT
Work EnvironmentTypically in IT, telecom, or service industries managing processesCustomer service centers, call centers, or online support
Employer & Industry UsageUsed across IT, telecom, healthcare, and service sectorsPrimarily in retail, tech, and service industries
Common Search & Comparison IntentUnderstanding process management and service deliveryAssisting customers and resolving issues

Service Management focuses on overseeing and improving service delivery processes, often requiring certifications like ITIL. Customer Support Specialists handle direct customer interactions, resolving issues and providing assistance. While both roles aim to enhance customer satisfaction, Service Management is more process-oriented, whereas Customer Support is more customer-facing.

Do you need a degree to be a service management?

A degree is not strictly required to work in service management, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant skills such as communication, problem-solving, and familiarity with service management tools like ITIL can be important, and certifications may enhance job prospects.

What skills do you need to be a service management?

Service management professionals need strong communication, problem-solving, and organizational skills to coordinate and improve service delivery. Knowledge of ITIL frameworks, customer service, and proficiency with management tools are also important for success in this role.

What are the most commonly searched types of Service Management jobs in Georgia?

The most popular types of Service Management jobs in Georgia are:

What are popular job titles related to Service Management jobs in Georgia?

For Service Management jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Service Management jobs in Georgia look for?

The top searched job categories for Service Management jobs in Georgia are:

What cities in Georgia are hiring for Service Management jobs?

Cities in Georgia with the most Service Management job openings:

Service Management jobs near you
Infographic showing various Service Management job openings in Georgia as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $59,082 per year, or $28.4 per hour.

Service Manager

Atlanta, GA • On-site

asburyauto
Automobile Dealers • 10K+ employees
Learn more about asburyautoexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

Job description

The primary responsibility of the Service Manager is to oversee the service department and drive operational success; technicians, service advisors, service call center, lot attendants, detailers and shuttle driver, etc. 

  • Manage employee schedules and pay plans 
  • Forecast goals and objectives for the department and strive to meet them
  • Work with the Parts Manager to ensure a timely turnaround of parts needed for internal jobs
  • Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
  • Attend manager meetings and conduct service department meetings
  • Prepare and administer an annual operating budget for the service department
  • Maintain Asburys specified service customer pay gross profit growth
  • Maintain technician proficiency as specified by Asbury standards
  • Partner with technical schools to recruit technicians
  • Partner with OEM and other third party vendors
  • Handle and resolve customer complaints
  • Motivate, train, develop and reward employees
  • Communicate with customers about maintenance and service work needed effectively
  • Continue to maintain Asbury's value, quality, and integrity
  • Provide and maintain a safe work place and environment for employees and customers
  • Other duties to be determined by management
  • Strong customer service skills are a must
  • Must be able to manage a team, motivate and develop
  • Experience with CDK or other automotive software required
  • Strong technical aptitude is required
  • Proven track record to grow the fixed operation business through excellent CSI, advertising, managing utilization and proficiency of the shop
  • Must have 3+ years as an automotive Service Writer/Service Assistant Manager
  • Previous automotive Service Management experience is required
  • Must be able to manage in a fast paced work environment
  • Must be able to pass pre-employment screens (background & drug test)

Company Benefits:

Pay and Recognition:

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

INDMANAGERPCH

What Asbury Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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