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Customer Service Center Supervisor Jobs (NOW HIRING)

Pae

Service Center Supervisor

Mclean, VA · On-site

Our team is excited to help customers solve today's and tomorrow's problems, giving confidence and ... The Service Center/Building Operations Center Supervisor ensures that the Building Operations ...

TForce Freight

Supervisor, Service Center

Columbus, OH · On-site

Supervisor, Service Center Hours: 4pm - 2am (Mon - Fri) or 1am - 11am (Tues - Sat) Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate ...

TForce Freight

Supervisor, Service Center

Irving, TX · On-site

Supervisor, Service Center Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity ...

TForce Freight

Supervisor, Service Center

Columbus, OH · On-site

Supervisor, Service Center Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity ...

TForce Freight

Supervisor, Service Center

Commerce, CA · On-site

The Service Center Supervisor oversees staff within the department. Job Responsibilities: * Work with other managers to coordinate hiring and promotion decisions. * Work with other managers to ensure ...

Eurofins

$23 - $26/hr

The Service Center Supervisor (SCS) manages the service center and acts as a liaison between the ... Customer service experience * Excellent written and verbal communication skills. * Must be detail ...

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How much do customer service center supervisor jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer service center supervisor in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.
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Customer Service Center Supervisor jobs near you

Service Center Supervisor

Lees Summit, MO

QUIPT HOME MEDICAL INC
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about QUIPT HOME MEDICAL INCexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Quipt Home Medical rating

6.3

Company rating: 6.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Description

Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.


Let's start with what's important to you. The Benefits.....

Medical Insurance- multiple plans to choose from

Dental & Vision Insurance

Short Term Disability & Long Term Disability Options

Life Insurance

Generous PTO plan

Paid Holidays

Service Center Supervisor Duties:

401K match

Competitive Pay


A Service Center Supervisor assists with coordination branch/department operations, performs the day-to-day functions of their team members, and may participate in their team members' employment cycle


Service Center Supervisor Duties include but are not limited to:

  • Interviews, hires, and trains new team members
  • Oversees the daily workflow of the department/branch
  • Liaises with patients, referral sources, and other team members to coordinate patient care
  • Maintains strong working knowledge of, and aids team members in a variety of areas including, insurance coverage criteria and products and services offered by the organization
  • Attends in-services and meetings; assists with meeting management
  • Resolves customer complaints, reports necessary complaints to leadership
  • Enforces team adherence to company policies and procedures. Ensures team members are familiar with infection control, environment safety, emergency protocols, etc.
  • Communicates regularly and effectively with team members
  • Motivates team members to achieve individual and group goals
  • Participates in team member evaluations, career pathing and development, disciplinary actions, performance improvement plans, and terminations
  • Provides feedback to leaders to help improve business practices; assists in creating ways to deliver excellent customer service or create a better patient care environment
  • Interviews, hires, and onboards new team members. Oversees new and existing team member training.
  • Performs and oversees referral and customer service operations such as order intake, customer service, insurance verification, documentation verification, prior d. Works with leadership, Sales team, and Procurement to monitor trends and ensure equipment availability
  • Oversees equipment service in compliance with manufacturer suggested guidelines
  • Ensures inventory traceability and equipment manual availability (physical or electronic)
  • Maintains warehouse logs and files
  • Develops and ensures compliance with safety, cleanliness, and maintenance schedules of the facility
  • Monitors the appropriate disposal or equipment and supplies




Requirements

Required Skills & Abilities:

Excellent verbal and written communication

Excellent organizational skills and attention to detail

Strong analytical, problem-solving, and time management skills

Strong interpersonal and leadership skills

Ability to function well in a fast-paced, stressful environment

Ability to prioritize tasks and to delegate them when appropriate

Ability to support the organization's vision, mission, and values

Proficient with Microsoft Office, including Word, Excel, Teams, and Outlook

Education & Experience:

High school diploma or equivalent

3+ years related experience in an office environment

1+ year related customer service experience

1+ year related experience with warehouse management

Medicare and third-party reimbursement requirement experience preferred

Prior Leadership experience with a proven track record

Qualifications Physical:

Prolonged periods sitting at a desk and working on a computer

Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components

Must be able to lift up to 40 pounds at times

Must be clean and neat in personal appearance

What Quipt Home Medical employees say

Pay

Benefits

Hours and flexibility

Workplace

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