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Customer Service Supervisor Manager Jobs (NOW HIRING)

DPDHL

Customer Service Supervisor

Salt Lake City, UT

$60K - $80K/yr

Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of ... Review customer complaints with the warehouse management and/or transportation. Execute daily ...

DHL

Customer Service Supervisor

Plainfield, IN · On-site

$60K - $80K/yr

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of ... Review customer complaints with the warehouse management and/or transportation. • Execute daily ...

Geico

Customer Service Supervisor

Indianapolis, IN

$64K - $82K/yr

Customer Service Supervisor - Indianapolis, Indiana This role requires on site presence in the ... Experience successfully managing remote associates preferred * Outstanding customer service skills ...

Ollie's

Customer Service Supervisor

Louisville, KY · On-site

The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ...

PetSuites

Customer Service Supervisor

Geneva, IL

Customer Service Supervisor Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

LHH US

Customer Service Supervisor

Piscataway, NJ · Hybrid

$75K - $95K/yr

Customer Service Supervisor Location: Piscataway, NJ Type of Employment: Permanent In Office/Hybrid ... Ability to manage multiple priorities and collaborate cross-functionally * High level of ...

TransPak

Customer Service Supervisor

San Jose, CA · On-site

The Customer Service Supervisor is responsible for providing a productive and motivating working ... Duties include managing the Customer Service team. * Train all direct reports to provide the ...

Wawa, Inc.

Customer Service Supervisor

AR · On-site

$21 - $23.60/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Wawa, Inc.

Customer Service Supervisor

Lawrenceburg, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Wawa, Inc.

Customer Service Supervisor

Louisville, KY · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

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How much do customer service supervisor manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for customer service supervisor manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Supervisor Manager vs Customer Service Representative?

AspectCustomer Service Supervisor ManagerCustomer Service Representative
CredentialsHigh school diploma; leadership experience often preferredHigh school diploma or equivalent
Work EnvironmentSupervises teams in call centers, retail, or service settingsHandles customer inquiries directly, often in call centers or retail
Employer & Industry UsageCommon in retail, telecom, banking, and hospitalityEntry-level role across similar industries
Search & Comparison IntentLooking for supervisory roles, leadership, management skillsSeeking entry-level customer service roles

The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.

What cities are hiring for Customer Service Supervisor Manager jobs? Cities with the most Customer Service Supervisor Manager job openings:
What are the most commonly searched types of Customer Service Supervisor jobs? The most popular types of Customer Service Supervisor jobs are:
What states have the most Customer Service Supervisor Manager jobs? States with the most job openings for Customer Service Supervisor Manager jobs include:
Customer Service Supervisor Manager jobs near you
Infographic showing various Customer Service Supervisor Manager job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Supervisor

DPDHL

Salt Lake City, UT

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Customer Service Supervisor


?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000.

For roles within California the range is $70,304 - $90,000 and Washington is $80,169 - $90,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment?Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees?If you're looking for change, and you're ready to make changes ... we're looking for you.

Job Description

Coordinate and supervise the shift. Support staff activities on a daily and weekly basis. Provide an interface to the customer and follow up with operations to address customer issues. Review customer complaints with the warehouse management and/or transportation.


Execute daily customer contract requirements and identify accessorial activity

Interact with customer groups, as necessary, and provide first line of escalation for customer service issues

Ensure necessary documentation is completed and filed according with company and customer guidelines

Provide professional, safe, fair and secure work environment and direct daily activities

Lead support staff to increase productivity via improved work processes and associate development

Administer associate recognition programs as outlined in company/account/site guidelines

Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished

Manage and assist support staff in fulfilling daily business requirements and participate in collection of data for performance measurement

Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans

Ensure value-added services for customers are completed as required


Required Education and Experience

Bachelor's degree or equivalent experience, required

1-3 years of experience in a lead / supervisory / management position, required

1-2 years of logistics industry experience, preferred

Previous customer service and operations background, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.

Employment Type: FULL_TIME

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