Union City, GA · On-site
$60K - $80K/yr
Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of ... Review customer complaints with the warehouse management and/or transportation. Execute daily ...
Union City, GA · On-site
$60K - $80K/yr
Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of ... Review customer complaints with the warehouse management and/or transportation. Execute daily ...
Union City, GA · On-site
$60K - $80K/yr
Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of ... Review customer complaints with the warehouse management and/or transportation. • Execute daily ...
Union City, GA · On-site
$60K - $80K/yr
Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of ... Review customer complaints with the warehouse management and/or transportation. • Execute daily ...
Atlanta, GA · On-site
... LevelManager (Manager/Supervisor of Staff) Customer Service Supervisor About the Job Job ... Promote time management during "crunch" times. Resolve service issues. Work effectively with other ...
Atlanta, GA · On-site
... LevelManager (Manager/Supervisor of Staff) Customer Service Supervisor About the Job Job ... Promote time management during "crunch" times. Resolve service issues. Work effectively with other ...
Atlanta, GA · On-site
... LevelManager (Manager/Supervisor of Staff) Customer Service Supervisor About the Job Job ... Responsibilities • Ensures that the Customer Service team uses proper telephone etiquette and ...
Atlanta, GA · On-site
... LevelManager (Manager/Supervisor of Staff) Customer Service Supervisor About the Job Job ... Responsibilities • Ensures that the Customer Service team uses proper telephone etiquette and ...
Hinesville, GA · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Hinesville, GA · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Savannah, GA · On-site
$20.60/hr
The CSR Supervisor shall apply knowledge of department policies and procedures in order to maintain accuracy and efficiency at the front desk. This person will also observe and supervise the Customer ...
Savannah, GA · On-site
$20.60/hr
The CSR Supervisor shall apply knowledge of department policies and procedures in order to maintain accuracy and efficiency at the front desk. This person will also observe and supervise the Customer ...
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Roswell, GA · On-site
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Roswell, GA · On-site
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Quick apply
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
The CSR Supervisor shall apply knowledge of department policies and procedures in order to maintain accuracy and efficiency at the front desk. This person will also observe and supervise the Customer ...
The CSR Supervisor shall apply knowledge of department policies and procedures in order to maintain accuracy and efficiency at the front desk. This person will also observe and supervise the Customer ...
Cumming, GA · On-site
$16 - $19/hr
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Cumming, GA · On-site
$16 - $19/hr
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Norcross, GA · On-site
$13.50 - $14.50/hr
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Quick apply
Norcross, GA · On-site
$13.50 - $14.50/hr
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Savannah, GA · On-site
$20.60/hr
The CSR Supervisor shall apply knowledge of department policies and procedures in order to maintain accuracy and efficiency at the front desk. This person will also observe and supervise the Customer ...
Savannah, GA · On-site
$20.60/hr
The CSR Supervisor shall apply knowledge of department policies and procedures in order to maintain accuracy and efficiency at the front desk. This person will also observe and supervise the Customer ...
Norcross, GA · On-site
$13.50 - $14.50/hr
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Norcross, GA · On-site
$13.50 - $14.50/hr
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Quick apply
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Woodstock, GA · On-site
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Quick apply
Woodstock, GA · On-site
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Cumming, GA · On-site
$16 - $19/hr
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Quick apply
Cumming, GA · On-site
$16 - $19/hr
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Woodstock, GA · On-site
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
Woodstock, GA · On-site
Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...
$14 - $14.50/hr
Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
$14 - $14.50/hr
Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Savannah, GA · On-site
$14 - $14.50/hr
Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
Savannah, GA · On-site
$14 - $14.50/hr
Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...
| Aspect | Customer Service Supervisor Manager | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma; leadership experience often preferred | High school diploma or equivalent |
| Work Environment | Supervises teams in call centers, retail, or service settings | Handles customer inquiries directly, often in call centers or retail |
| Employer & Industry Usage | Common in retail, telecom, banking, and hospitality | Entry-level role across similar industries |
| Search & Comparison Intent | Looking for supervisory roles, leadership, management skills | Seeking entry-level customer service roles |
The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.
$60K - $80K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 20 days ago
Preferred internal candidates have been identified. All qualified candidates will be considered for this role and future opportunities.
Customer Service Supervisor
?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000.
For roles within California the range is $70,304 - $90,000 and Washington is $80,169 - $90,000.
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.
Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment?Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees?If you're looking for change, and you're ready to make changes ... we're looking for you.
Job Description
Coordinate and supervise the shift. Support staff activities on a daily and weekly basis. Provide an interface to the customer and follow up with operations to address customer issues. Review customer complaints with the warehouse management and/or transportation.
Execute daily customer contract requirements and identify accessorial activity
Interact with customer groups, as necessary, and provide first line of escalation for customer service issues
Ensure necessary documentation is completed and filed according with company and customer guidelines
Provide professional, safe, fair and secure work environment and direct daily activities
Lead support staff to increase productivity via improved work processes and associate development
Administer associate recognition programs as outlined in company/account/site guidelines
Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished
Manage and assist support staff in fulfilling daily business requirements and participate in collection of data for performance measurement
Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans
Ensure value-added services for customers are completed as required
Required Education and Experience
Bachelor's degree or equivalent experience, required
1-3 years of experience in a lead / supervisory / management position, required
1-2 years of logistics industry experience, preferred
Previous customer service and operations background, required
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
Employment Type: FULL_TIME
