ZipRecruiter

Log In

1

Customer Service Supervisor Manager Jobs in Georgia

Openwork

Customer Service Supervisor

Kennesaw, GA · On-site

$25/hr

In a Customer Service Supervisor job you'll be responsible for: * Empowering and supporting team ... Managing third-party distributor relationships, facilitating service networks through warranty ...

Openwork

Customer Service Supervisor

Kennesaw, GA · On-site

$25/hr

In a Customer Service Supervisor job you'll be responsible for: * Empowering and supporting team ... Managing third-party distributor relationships, facilitating service networks through warranty ...

Wawa, Inc.

Customer Service Supervisor

Hinesville, GA · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

PetSuites

Customer Service Supervisor

Lawrenceville, GA · On-site

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

PetSuites

Customer Service Supervisor

Woodstock, GA

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

PetSuites

Customer Service Supervisor

Roswell, GA

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

PetSuites

Customer Service Supervisor

Roswell, GA

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

PetSuites

Customer Service Supervisor

Norcross, GA

$13.50 - $14.50/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

PetSuites

Customer Service Supervisor

Cumming, GA · On-site

$16 - $19/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

PetSuites

Customer Service Supervisor

Cumming, GA · On-site

$16 - $19/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

PetSuites

Customer Service Supervisor

Woodstock, GA · On-site

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

PetSuites

Customer Service Supervisor

Cumming, GA

$16 - $19/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

next page

Showing results 1-20

All JobsCustomer Service Supervisor JobsCustomer Service Supervisor Manager JobsCustomer Service Supervisor Manager Jobs in Georgia

Customer Service Supervisor Manager information

What is the difference between Customer Service Supervisor Manager vs Customer Service Representative?

AspectCustomer Service Supervisor ManagerCustomer Service Representative
CredentialsHigh school diploma; leadership experience often preferredHigh school diploma or equivalent
Work EnvironmentSupervises teams in call centers, retail, or service settingsHandles customer inquiries directly, often in call centers or retail
Employer & Industry UsageCommon in retail, telecom, banking, and hospitalityEntry-level role across similar industries
Search & Comparison IntentLooking for supervisory roles, leadership, management skillsSeeking entry-level customer service roles

The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.

What are the most commonly searched types of Customer Service Supervisor jobs in Georgia?

The most popular types of Customer Service Supervisor jobs in Georgia are:

What cities in Georgia are hiring for Customer Service Supervisor Manager jobs?

Cities in Georgia with the most Customer Service Supervisor Manager job openings:

Customer Service Supervisor Manager jobs near you
Infographic showing various Customer Service Supervisor Manager job openings in Georgia as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution.

Customer Service Supervisor

Kennesaw, GA • On-site

Openwork
See more jobs at Openworkexternal

$25/hr

Full-time

Medical, Dental, Vision

Posted 7 days ago

Job description

Openwork is currently engaged in a search to find a dedicated Customer Service Supervisor in Kennesaw, GA. In this dynamic and rewarding role, you will be responsible for leading a passionate team of customer care professionals, managing technical service support for outdoor power equipment, and driving process improvements across the department. Apply today if you meet the qualifications listed below.

In a Customer Service Supervisor job you'll be responsible for:
  • Empowering and supporting team members across various roles to deliver outstanding customer care and performance.
  • Fostering team morale while driving change management and process improvements.
  • Overseeing relations with third-party customer care centers, including handling escalated calls, providing Illustrated Parts Lists (IPLs) and manuals, and offering SOP guidance.
  • Managing third-party distributor relationships, facilitating service networks through warranty approvals, IPLs, and spare parts support for repairs.
  • Developing and refining product troubleshooting procedures and warranty process SOPs.
  • Creating advanced troubleshooting and repair guides for service centers, agents, and customers.
  • Reviewing and updating technical documents, including Illustrated Parts Listings, owner’s manuals, and product Bills of Materials (BOMs).
  • Reporting ongoing product issues directly to the manufacturing team.
  • Supervising spare part inventory inspections to ensure product availability and accuracy.
  • Overseeing in-house product and spare parts rework operations.

What you'll need:
  • Minimum of 3+ years of experience in customer service or technical service within a supervisory role (preferably in hard goods or outdoor power equipment).
  • Strong verbal and written communication skills paired with a keen analytical mindset.
  • Proven ability to collaborate effectively with associates, customers, third-party partners, and upper management.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
  • Familiarity with customer service software (FreshDesk experience is a strong plus).
  • Experience with operating system/ERP software (Oracle experience preferred).
  • Hands-on experience or familiarity with operating lawn and garden tools/outdoor power equipment.

Perks:
  • Pay Rate: $25.00 per hour.
  • Position Type: Temp-to-Hire (T-H).
  • Work Location: On-site office in Kennesaw, GA.
  • Shift: 8:00AM - 5:00PM.
  • Healthcare, vision, and dental benefits available through Openwork.

Click on Apply Now to be considered for this Customer Service Supervisor job in Kennesaw, GA, or visit our website www.openwork.com to search for other opportunities that are currently available.

About Openwork: Openwork is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we've held a footing in for 50+ years. We believe there's more to life than livelihood, but that finding your dream career or team is a really good place to start. Our family of companies also includes QS Nurses, and Aerospace Solutions. Looking for your dream job or hire? Visit us at www.openwork.com to say hello and start building your future, together.
EOE