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Customer Service Supervisor Manager Jobs in Texas

The Supervisor is primarily focused on the development of their direct employees in support of Call ... Maintains quality service by managing to quality and customer service standards * Analyzing and ...

The Supervisor is primarily focused on the development of their direct employees in support of Call ... Maintains quality service by managing to quality and customer service standards * Analyzing and ...

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence * Supporting occupancy and revenue ...

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence * Supporting occupancy and revenue ...

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence * Supporting occupancy and revenue ...

Customer Service Supervisor

Austin, TX · On-site

$15.50 - $17/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence * Supporting occupancy and revenue ...

Customer Service Supervisor

Austin, TX · On-site

$15.50 - $17/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence * Supporting occupancy and revenue ...

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence * Supporting occupancy and revenue ...

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence * Supporting occupancy and revenue ...

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Customer Service Supervisor Manager information

What is the difference between Customer Service Supervisor Manager vs Customer Service Representative?

AspectCustomer Service Supervisor ManagerCustomer Service Representative
CredentialsHigh school diploma; leadership experience often preferredHigh school diploma or equivalent
Work EnvironmentSupervises teams in call centers, retail, or service settingsHandles customer inquiries directly, often in call centers or retail
Employer & Industry UsageCommon in retail, telecom, banking, and hospitalityEntry-level role across similar industries
Search & Comparison IntentLooking for supervisory roles, leadership, management skillsSeeking entry-level customer service roles

The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.

What are the most commonly searched types of Customer Service Supervisor jobs in Texas?

The most popular types of Customer Service Supervisor jobs in Texas are:

What cities in Texas are hiring for Customer Service Supervisor Manager jobs?

Cities in Texas with the most Customer Service Supervisor Manager job openings:

Infographic showing various Customer Service Supervisor Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Supervisor

Health Care Service Corporation

Richardson, TX • On-site, Remote

$42K - $79K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 2 days ago


Job description

At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.
We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.
Job Summary
Responsible for the day-to-day supervision and management of a remote team of designated inbound and outbound customer service representatives enabling the team to deliver exceptional service. Responsible for successful achievement of client service expectations, Health Benefits' service objectives and staff development.Minimum Requirements
  • High School Diploma or GED equivalent
  • Minimum of one year supervisory or lead experience in a call center
  • Minimum 3 - 5 years customer service experience in a call center
  • Minimum 3 years healthcare/health insurance, claims processing or provider billing experience
  • Demonstrated experience with managing (research, problem solving, organizing, tracking, reporting) client advocacy cases that require one or multiple interactions with the client, providers, insurer and community resources
  • Demonstrated Health Care Reform Knowledge/experience and Medicare/Medicaid benefit knowledge
  • Demonstrated ability to work in a fast paced, constantly changing environment independently with minimal supervision
  • Strong organizational skills
  • Proficient with Microsoft Office Suite
  • Excellent written and verbal communication skills, including the ability to adapt communication style to persons representing diverse personal, professional, cultural and socio-economic backgrounds
  • Possess excellent customer service skills including proper grammar, tonalities and clear diction

Preferred Requirements:
  • Associates Degree
  • Bilingual English/Spanish preferred

Location: This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.
#LI-KT1
#LI-Remote
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
EEO Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Pay Transparency Statement:
At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
Min to Max Range:
$42,200.00 - $79,300.00
Exact compensation may vary based on skills, experience, and location.