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Customer Service Supervisor Manager Jobs in Connecticut

About the Role In this role, you will be the expert in point of sale and customer services ... Experience supervising teams or associates to include the responsibility for coaching to achieve ...

Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer and lead your service team. We offer competitive compensation ...

Responsibilities include supervising the service team who provides customer service, sales and the ... This is a middle-management position with direct supervisory and leadership accountability. Skills ...

Responsibilities include supervising the service team who provides customer service, sales and the ... This is a middle-management position with direct supervisory and leadership accountability. Skills ...

Supporting your Store Manager and Assistant Store Manager with the achievement of retail store ... Delivering sales through friendly and efficient customer service * Ensuring our customers have a ...

Supporting your Store Manager and Assistant Store Manager with the achievement of retail store ... Delivering sales through friendly and efficient customer service * Ensuring our customers have a ...

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Customer Service Supervisor Manager information

What is the difference between Customer Service Supervisor Manager vs Customer Service Representative?

AspectCustomer Service Supervisor ManagerCustomer Service Representative
CredentialsHigh school diploma; leadership experience often preferredHigh school diploma or equivalent
Work EnvironmentSupervises teams in call centers, retail, or service settingsHandles customer inquiries directly, often in call centers or retail
Employer & Industry UsageCommon in retail, telecom, banking, and hospitalityEntry-level role across similar industries
Search & Comparison IntentLooking for supervisory roles, leadership, management skillsSeeking entry-level customer service roles

The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.

What are the most commonly searched types of Customer Service Supervisor jobs in Connecticut?

The most popular types of Customer Service Supervisor jobs in Connecticut are:

What cities in Connecticut are hiring for Customer Service Supervisor Manager jobs?

Cities in Connecticut with the most Customer Service Supervisor Manager job openings:

Infographic showing various Customer Service Supervisor Manager job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Supervisor

SPIROL International Corporation

Danielson, CT • On-site

Full-time

Dental, Vision, Life

Re-posted 14 days ago


Job description

Do you want to make a difference every day? Would you like to work for a global manufacturer with a world-class approach to people, process and product? Then make SPIROL your new home and career!At SPIROL, we work with our customers to help them succeed. From automobiles, to hand and power tools, to aerospace and green energy, SPIROL provides the engineered metal fasteners that literally hold the world together.We are looking for an experienced Customer Service Supervisor to join our team in Danielson, CT. This role is 100% on site.The Customer Service Supervisor leads the customer service team and is responsible for customer retention through effective execution of SPIROL's Order Fulfillment Process. This individual provides coaching, develops employees, drives process improvement, manages escalated customer situations, supports recruiting and onboarding efforts, and ensures the department meets service objectives.The successful candidate will have:3+ years of customer service leadership experienceManufacturing environment strongly preferredExperience leading and developing teamsERP and business systems experience is considered idealStrong operational and organizational skillsProven ability to manage competing prioritiesExperience with performance management, coaching, and employee developmentWHY SPIROL:Competitive Compensation StructureHealth/Dental/Vision/Life InsuranceDisability Insurance401(k) with Company MatchingESOP PensionPet InsurancePaid time offEmployee Referral Bonus ProgramEducation Assistance ProgramEmployee Assistance ProgramCareers Video Link: https://www.youtube.com/watch?v=d3OEoDZdnXISPIROL an equal opportunity employer. SPIROL does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Job Posted by ApplicantPro