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Customer Service Supervisor Manager Jobs (NOW HIRING)

Wawa, Inc.

Customer Service Supervisor

Salem, VA · On-site

$21 - $23.60/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Taurus

Customer Service Supervisor

Austin, TX · On-site

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence * Supporting occupancy and revenue ...

Wawa, Inc.

Customer Service Supervisor

North Brunswick, NJ · On-site

$22 - $29.70/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

PetSuites

Customer Service Supervisor

Columbus, OH

$12 - $14/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

Taurus

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence * Supporting occupancy and revenue ...

Wawa

Customer Service Supervisor

Milton, FL

$21.25 - $28.70/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Wawa, Inc.

Customer Service Supervisor

Lynchburg, VA

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

PetSuites

Customer Service Supervisor

Charlotte, NC · On-site

$13/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

PetSuites

Customer Service Supervisor

Winter Garden, FL · On-site

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

Wawa, Inc.

Customer Service Supervisor

Pocono Pines, PA

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Wawa, Inc.

Customer Service Supervisor

Whitehall, PA

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

New

Osv_bioventus

Customer Service Supervisor

Memphis, TN · On-site

The Customer Service Supervisor role is responsible for day-to-day operational efficiency of the Customer Service Department supporting the Manager and acting as a liaison between the Customer ...

PetSuites

Customer Service Supervisor

Charlotte, NC

$13 - $14/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

Floor & Decor

Customer Service Supervisor

Milpitas, CA

$18.75 - $29.25/hr

A member of the store Junior Management Team. * Act and work in a manner that is consistent with ... One year customer service/cashier supervisory experience and proven ability direct operations.

Wawa, Inc.

Customer Service Supervisor

Mountainhome, PA

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Wawa, Inc.

Customer Service Supervisor

Lafayette, IN

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

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Customer Service Supervisor Manager information

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$24.5K

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$101K

How much do customer service supervisor manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for customer service supervisor manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Supervisor Manager vs Customer Service Representative?

AspectCustomer Service Supervisor ManagerCustomer Service Representative
CredentialsHigh school diploma; leadership experience often preferredHigh school diploma or equivalent
Work EnvironmentSupervises teams in call centers, retail, or service settingsHandles customer inquiries directly, often in call centers or retail
Employer & Industry UsageCommon in retail, telecom, banking, and hospitalityEntry-level role across similar industries
Search & Comparison IntentLooking for supervisory roles, leadership, management skillsSeeking entry-level customer service roles

The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.

What cities are hiring for Customer Service Supervisor Manager jobs? Cities with the most Customer Service Supervisor Manager job openings:
What are the most commonly searched types of Customer Service Supervisor jobs? The most popular types of Customer Service Supervisor jobs are:
What states have the most Customer Service Supervisor Manager jobs? States with the most job openings for Customer Service Supervisor Manager jobs include:
Customer Service Supervisor Manager jobs near you
Infographic showing various Customer Service Supervisor Manager job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Customer Service Supervisor

Customer Service Supervisor

Wawa, Inc.

Salem, VA • On-site

$21 - $23.60/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Wawa rating

6.5

Company rating: 6.5 out of 10

Based on 1,101 frontline employees who took The Breakroom Quiz

8th of 47 rated convenience stores

Job description

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.
What You'll Do:
  • Deliver outstanding customer service and resolve inquiries promptly.

  • Support and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training.

  • Lead, motivate, and train Associates to drive sales and performance during shift.

  • Ensure consistent execution of customer service programs, policies, and store technology components.

  • Manage cash processes, inventory, vendor check-ins, and store safety.

  • Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.

Benefits:
  • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.

  • Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:
  • High School Diploma or GED equivalent

  • Must be 18+ years old with reliable transportation

  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

  • Supervisory experience, ideally in retail or food service environments, is a plus

  • Strong customer service, relationship-building, and communication skills

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.
The hourly range for this position is $21.00 - $23.60 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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