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Customer Service Supervisor Manager Jobs in Michigan

BreedAbove

Customer Service Supervisor

Ann Arbor, MI · On-site

$16/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence * Supporting occupancy and revenue ...

PetSuites

Customer Service Supervisor

Novi, MI · On-site

$14 - $16/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

PetSuites

Customer Service Supervisor

Novi, MI · On-site

$14 - $16/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

PetSuites

Customer Service Supervisor

Sterling Heights, MI · On-site

$14 - $16/hr

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong ... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ...

TJX Companies

Customer Service Supervisor

Canton, MI

$13.73 - $14.23/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Tjx

Customer Service Supervisor

Canton, MI · On-site

$13.73 - $14.23/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

mcw

Customer Service Supervisor

Grand Rapids, MI · On-site

... fast-paced customer service environment, and is ready to take the first step toward leadership ... In this role, you'll work closely with an experienced General Manager to: * Deliver an ...

TJX Companies

Customer Service Supervisor

Canton, MI · On-site

$13.73 - $14.23/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

SCHUTZ CONTAINER SYSTEMS INC GROUP

$65K - $70K/yr

Manage distribution of workload, delegation of resources, and hands on coverage of open territories or absences to ensure seamless support to our customer base. Oversee customer service mailbox and ...

New

Kohl's

Full-Time Customer Service Supervisor

Fenton, MI · On-site

$20.75/hr

... Supervisor roles at Kohl's are responsible for: * Leading with integrity, honesty and fostering ... Demonstrating and coaching a customer service mindset, including customer service philosophies ...

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All JobsCustomer Service Supervisor JobsCustomer Service Supervisor Manager JobsCustomer Service Supervisor Manager Jobs in Michigan

Customer Service Supervisor Manager information

What is the difference between Customer Service Supervisor Manager vs Customer Service Representative?

AspectCustomer Service Supervisor ManagerCustomer Service Representative
CredentialsHigh school diploma; leadership experience often preferredHigh school diploma or equivalent
Work EnvironmentSupervises teams in call centers, retail, or service settingsHandles customer inquiries directly, often in call centers or retail
Employer & Industry UsageCommon in retail, telecom, banking, and hospitalityEntry-level role across similar industries
Search & Comparison IntentLooking for supervisory roles, leadership, management skillsSeeking entry-level customer service roles

The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.

What are the most commonly searched types of Customer Service Supervisor jobs in Michigan?

The most popular types of Customer Service Supervisor jobs in Michigan are:

What cities in Michigan are hiring for Customer Service Supervisor Manager jobs?

Cities in Michigan with the most Customer Service Supervisor Manager job openings:

Customer Service Supervisor Manager jobs near you
Infographic showing various Customer Service Supervisor Manager job openings in Michigan as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution.

Customer Service Supervisor

Integrity Staffing Group Inc.

Pontiac, MI • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Customer Service Supervisor – Industrial Distribution


An established national industrial distribution company with a facility in the Pontiac, Michigan area is currently seeking a Customer Service Supervisor for a Direct Hire opportunity with their growing team. This is an exciting opportunity for an experienced Customer Service Supervisor looking to join a company that offers career growth, leadership development, a collaborative team environment, and excellent benefits.


Local candidates are preferred. Relocation assistance is not available for this position.


Customer Service Supervisor compensation is anticipated to be $80,000 - $100,000 annually, based on each candidate's experience and education. All well-qualified candidates will be considered regardless of pay rate.


We offer excellent benefits including medical, dental, vision, 401(k), paid time off, and additional company-sponsored benefits.


Qualified Customer Service Supervisors will have most, if not all, of the following skills and experience:

  • 5+ years of recent customer service experience within an industrial distribution, manufacturing, or industrial products environment.
  • 2+ years of recent experience leading or supervising a customer service, inside sales, or sales support team is highly preferred.
  • Experience supporting industrial products, processing equipment, or technical products while providing exceptional customer service.
  • Proven ability to coach, mentor, and develop employees while managing performance, scheduling, training, and daily operations.
  • Experience improving customer service processes, tracking departmental metrics, and implementing continuous improvement initiatives.
  • Strong background supporting outside sales teams through quotations, order management, pricing, expediting, and customer follow-up.
  • Ability to resolve customer concerns, coordinate with vendors, and manage escalated issues through successful resolution.
  • Experience with ERP/business systems (SAP experience is a plus) along with strong Microsoft Office skills.
  • Excellent communication, leadership, organizational, and problem-solving skills.
  • Prior industrial sales experience is highly desirable.
  • Bachelor's degree in Business, Engineering, Marketing, or a related field is beneficial but not essential. Equivalent industrial customer service and leadership experience will be strongly considered.