Indianapolis, IN · On-site
$60K - $80K/yr
Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of ... Review customer complaints with the warehouse management and/or transportation. Execute daily ...
New
Indianapolis, IN · On-site
$60K - $80K/yr
Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of ... Review customer complaints with the warehouse management and/or transportation. Execute daily ...
New
Indianapolis, IN · On-site
$60K - $80K/yr
Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of ... Review customer complaints with the warehouse management and/or transportation. • Execute daily ...
Indianapolis, IN · On-site
$60K - $80K/yr
Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of ... Review customer complaints with the warehouse management and/or transportation. • Execute daily ...
Indianapolis, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Indianapolis, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Plainfield, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Plainfield, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Noblesville, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Noblesville, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Lawrenceburg, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Lawrenceburg, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Richmond, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Richmond, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Brownsburg, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Brownsburg, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Noblesville, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Noblesville, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Indianapolis, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Indianapolis, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Brownsburg, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Brownsburg, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Plainfield, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
New
Plainfield, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
New
Lawrenceburg, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Lawrenceburg, IN · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Assures the implementation and the development of improvement tools to supervise the Customer Service Department * Supervises the team based on smart goals that are aligned with the requirements of ...
Assures the implementation and the development of improvement tools to supervise the Customer Service Department * Supervises the team based on smart goals that are aligned with the requirements of ...
Assures the implementation and the development of improvement tools to supervise the Customer Service Department * Supervises the team based on smart goals that are aligned with the requirements of ...
Assures the implementation and the development of improvement tools to supervise the Customer Service Department * Supervises the team based on smart goals that are aligned with the requirements of ...
Customer Service Supervisor - Electrical Supply Portage, IN We're seeking a motivated leader who is ... Manage all branch operations including Sales Support, Warehouse, Counter, Inside Sales, and ...
Customer Service Supervisor - Electrical Supply Portage, IN We're seeking a motivated leader who is ... Manage all branch operations including Sales Support, Warehouse, Counter, Inside Sales, and ...
Customer Service Supervisor - Electrical Supply Portage, IN We're seeking a motivated leader who is ... Manage all branch operations including Sales Support, Warehouse, Counter, Inside Sales, and ...
Customer Service Supervisor - Electrical Supply Portage, IN We're seeking a motivated leader who is ... Manage all branch operations including Sales Support, Warehouse, Counter, Inside Sales, and ...
Westfield, IN · On-site
$64K - $74K/yr
The Customer Service Supervisor will oversee a unit within the Customer Service Department and monitor associate workload and performance to ensure consistent goal achievement. Perform all duties in ...
Westfield, IN · On-site
$64K - $74K/yr
The Customer Service Supervisor will oversee a unit within the Customer Service Department and monitor associate workload and performance to ensure consistent goal achievement. Perform all duties in ...
$64K - $74K/yr
The Customer Service Supervisor will oversee a unit within the Customer Service Department and monitor associate workload and performance to ensure consistent goal achievement. Perform all duties in ...
$64K - $74K/yr
The Customer Service Supervisor will oversee a unit within the Customer Service Department and monitor associate workload and performance to ensure consistent goal achievement. Perform all duties in ...
| Aspect | Customer Service Supervisor Manager | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma; leadership experience often preferred | High school diploma or equivalent |
| Work Environment | Supervises teams in call centers, retail, or service settings | Handles customer inquiries directly, often in call centers or retail |
| Employer & Industry Usage | Common in retail, telecom, banking, and hospitality | Entry-level role across similar industries |
| Search & Comparison Intent | Looking for supervisory roles, leadership, management skills | Seeking entry-level customer service roles |
The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.
$60K - $80K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
New
Customer Service Supervisor
?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000.
For roles within California the range is $70,304 - $90,000 and Washington is $80,169 - $90,000.
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.
Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment?Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees?If you're looking for change, and you're ready to make changes ... we're looking for you.
Job Description
Coordinate and supervise the shift. Support staff activities on a daily and weekly basis. Provide an interface to the customer and follow up with operations to address customer issues. Review customer complaints with the warehouse management and/or transportation.
Execute daily customer contract requirements and identify accessorial activity
Interact with customer groups, as necessary, and provide first line of escalation for customer service issues
Ensure necessary documentation is completed and filed according with company and customer guidelines
Provide professional, safe, fair and secure work environment and direct daily activities
Lead support staff to increase productivity via improved work processes and associate development
Administer associate recognition programs as outlined in company/account/site guidelines
Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished
Manage and assist support staff in fulfilling daily business requirements and participate in collection of data for performance measurement
Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans
Ensure value-added services for customers are completed as required
Required Education and Experience
Bachelor's degree or equivalent experience, required
1-3 years of experience in a lead / supervisory / management position, required
1-2 years of logistics industry experience, preferred
Previous customer service and operations background, required
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
Employment Type: FULL_TIME
