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Customer Service Supervisor Manager Jobs in Indiana

Wawa, Inc.

Customer Service Supervisor

Clarksville, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Wawa, Inc.

Customer Service Supervisor

Brownsburg, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Wawa, Inc.

Customer Service Supervisor

Fishers, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Wawa, Inc.

Customer Service Supervisor

Brownsburg, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Wawa, Inc.

Customer Service Supervisor

Lawrenceburg, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Wawa, Inc.

Customer Service Supervisor

Sellersburg, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Wawa, Inc.

Customer Service Supervisor

Greenfield, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Wawa, Inc.

Customer Service Supervisor

Indianapolis, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Wawa, Inc.

Customer Service Supervisor

Noblesville, IN · On-site

$21 - $28.30/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

KOHLS

Full-Time Customer Service Supervisor

Brownsburg, IN · On-site

$17.25 - $22/hr

... Supervisor roles at Kohl's are responsible for: * Leading with integrity, honesty and fostering ... Demonstrating and coaching a customer service mindset, including customer service philosophies ...

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Customer Service Supervisor Manager information

What is the difference between Customer Service Supervisor Manager vs Customer Service Representative?

AspectCustomer Service Supervisor ManagerCustomer Service Representative
CredentialsHigh school diploma; leadership experience often preferredHigh school diploma or equivalent
Work EnvironmentSupervises teams in call centers, retail, or service settingsHandles customer inquiries directly, often in call centers or retail
Employer & Industry UsageCommon in retail, telecom, banking, and hospitalityEntry-level role across similar industries
Search & Comparison IntentLooking for supervisory roles, leadership, management skillsSeeking entry-level customer service roles

The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive leadership experience, strategic skills, and a strong understanding of customer relations and business operations.

What is the highest position in customer service?

The highest position in customer service is typically the Customer Service Director or Vice President, responsible for overseeing the entire customer service department and setting strategic goals. These roles often require extensive experience, leadership skills, and knowledge of customer relations tools and processes.

What is the role of a customer service supervisor?

A customer service supervisor manages a team of customer service representatives, ensuring they provide quality support to clients. They handle escalated issues, monitor performance metrics, and train staff to improve service delivery, often using customer management tools. Strong communication, leadership skills, and knowledge of company policies are essential for this role.

What are the salary expectations for customer service managers?

Customer Service Supervisor Managers typically earn a median annual salary ranging from $45,000 to $70,000, depending on experience, location, and company size. Salaries can increase with additional certifications, leadership skills, and years of experience in customer service management roles.
What are the most commonly searched types of Customer Service Supervisor jobs in Indiana? The most popular types of Customer Service Supervisor jobs in Indiana are:
What cities in Indiana are hiring for Customer Service Supervisor Manager jobs? Cities in Indiana with the most Customer Service Supervisor Manager job openings:
Customer Service Supervisor Manager jobs near you
Infographic showing various Customer Service Supervisor Manager job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Customer Service Supervisor

Customer Service Supervisor

Wawa, Inc.

Clarksville, IN • On-site

$21 - $28.30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Wawa rating

6.5

Company rating: 6.5 out of 10

Based on 1,109 frontline employees who took The Breakroom Quiz

8th of 48 rated convenience stores

Job description

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.
What You'll Do:
  • Deliver outstanding customer service and resolve inquiries promptly.

  • Support and collaborate with leadership team to achieve store goals in sales, expenses, Associate retention and training.

  • Lead, motivate, and train Associates to drive sales and performance during shift.

  • Ensure consistent execution of customer service programs, policies, and store technology components.

  • Manage cash processes, inventory, vendor check-ins, and store safety.

  • Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.

Benefits:
  • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.

  • Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:
  • High School Diploma or GED equivalent

  • Must be 18+ years old with reliable transportation

  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

  • Supervisory experience, ideally in retail or food service environments, is a plus

  • Strong customer service, relationship-building, and communication skills

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.
The hourly range for this position is $21.00 - $28.30 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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