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Customer Service Supervisor Manager Jobs in Indiana

Tjx

Part Time Customer Service Supervisor

Richmond, IN · On-site

$14.25 - $14.75/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Reco Equipment Inc

Service Supervisor

Indianapolis, IN · On-site

$55K/yr

Service Supervisor Location: Indianapolis, IN Status: Full-Time | Salary | Benefits Eligible About ... managing work orders, and ensuring excellent customer service. Working closely with the Operations ...

Cintas

Service Supervisor

Muncie, IN

Responsibilities include supervising the service team who provides customer service, sales and the ... This is a middle-management position with direct supervisory and leadership accountability. Skills ...

Cintas

Service Supervisor

Muncie, IN · On-site

Responsibilities include supervising the service team who provides customer service, sales and the ... This is a middle-management position with direct supervisory and leadership accountability. Skills ...

Cintas

Service Supervisor

Fort Wayne, IN · On-site

Responsibilities include supervising the service team who provides customer service, sales and the ... This is a middle-management position with direct supervisory and leadership accountability. Skills ...

Cintas

Service Supervisor

Fort Wayne, IN

Responsibilities include supervising the service team who provides customer service, sales and the ... This is a middle-management position with direct supervisory and leadership accountability. Skills ...

Via

Service Supervisor

Fort Wayne, IN · On-site

$25.25/hr

... high customer service standards. * Service trips as necessary, especially in the case of stranded ... Possess previous supervisory or management experience. * Able and excited to train paratransit ...

Via

Service Supervisor

Fort Wayne, IN

$25.25/hr

... high customer service standards. * Service trips as necessary, especially in the case of stranded ... Possess previous supervisory or management experience. * Able and excited to train paratransit ...

Clean Harbors

Field Service Supervisor

Fort Wayne, IN

$28 - $32/hr

Clean Harbors in Fort Wayne, IN is seeking a Field Service Supervisor to plan, lead, organize and ... Ability to manage, reconcile, and review all job-related documentation * Ability to work in ...

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Customer Service Supervisor Manager information

What is the difference between Customer Service Supervisor Manager vs Customer Service Representative?

AspectCustomer Service Supervisor ManagerCustomer Service Representative
CredentialsHigh school diploma; leadership experience often preferredHigh school diploma or equivalent
Work EnvironmentSupervises teams in call centers, retail, or service settingsHandles customer inquiries directly, often in call centers or retail
Employer & Industry UsageCommon in retail, telecom, banking, and hospitalityEntry-level role across similar industries
Search & Comparison IntentLooking for supervisory roles, leadership, management skillsSeeking entry-level customer service roles

The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive leadership experience, strategic skills, and a strong understanding of customer relations and business operations.

What is the highest position in customer service?

The highest position in customer service is typically the Customer Service Director or Vice President, responsible for overseeing the entire customer service department and setting strategic goals. These roles often require extensive experience, leadership skills, and knowledge of customer relations tools and processes.

What is the role of a customer service supervisor?

A customer service supervisor manages a team of customer service representatives, ensuring they provide quality support to clients. They handle escalated issues, monitor performance metrics, and train staff to improve service delivery, often using customer management tools. Strong communication, leadership skills, and knowledge of company policies are essential for this role.

What are the salary expectations for customer service managers?

Customer Service Supervisor Managers typically earn a median annual salary ranging from $45,000 to $70,000, depending on experience, location, and company size. Salaries can increase with additional certifications, leadership skills, and years of experience in customer service management roles.
What are the most commonly searched types of Customer Service Supervisor jobs in Indiana? The most popular types of Customer Service Supervisor jobs in Indiana are:
What cities in Indiana are hiring for Customer Service Supervisor Manager jobs? Cities in Indiana with the most Customer Service Supervisor Manager job openings:
Customer Service Supervisor Manager jobs near you
Infographic showing various Customer Service Supervisor Manager job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Part Time Customer Service Supervisor

Part Time Customer Service Supervisor

Tjx

Richmond, IN • On-site

$14.25 - $14.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

3575 Main Street

Location:

USA TJ Maxx Store 1277 Richmond INThis position has a starting pay range of $14.25 to $14.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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