1

Customer Service Supervisor Manager Jobs in Indiana

Service Supervisor

Indianapolis, IN · On-site

$105K - $138K/yr

Are you ready to make your next career move to join our team and manage your own local service ... with your customer and peers. Your mission is to promote a positive culture surrounded by ...

Service Supervisor

Indianapolis, IN · On-site

$105K - $138K/yr

... Service Supervisor for KONE Indianapolis Branch ? * In your professional experience ... customer satisfactionandprofitablebusiness results. You willbring2+years ...

Clean Harbors in Fort Wayne, IN is seeking a Field Service Supervisor to plan, lead, organize and ... Ability to manage, reconcile, and review all job-related documentation * Ability to work in ...

Clean Harbors in Fort Wayne, IN is seeking a Field Service Supervisor to plan, lead, organize and ... Ability to manage, reconcile, and review all job-related documentation * Ability to work in ...

Clean Harbors in Fort Wayne, IN is seeking a Field Service Supervisor to plan, lead, organize and ... Ability to manage, reconcile, and review all job-related documentation * Ability to work in ...

Field Service Supervisor

Fort Wayne, IN · On-site

$18.75 - $53.41/hr

Clean Harbors in Fort Wayne, IN is seeking a Field Service Supervisor to plan, lead, organize and ... Ability to manage, reconcile, and review all job-related documentation * Ability to work in ...

Showing results 41-60

Customer Service Supervisor Manager information

What is the difference between Customer Service Supervisor Manager vs Customer Service Representative?

AspectCustomer Service Supervisor ManagerCustomer Service Representative
CredentialsHigh school diploma; leadership experience often preferredHigh school diploma or equivalent
Work EnvironmentSupervises teams in call centers, retail, or service settingsHandles customer inquiries directly, often in call centers or retail
Employer & Industry UsageCommon in retail, telecom, banking, and hospitalityEntry-level role across similar industries
Search & Comparison IntentLooking for supervisory roles, leadership, management skillsSeeking entry-level customer service roles

The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.

What are the most commonly searched types of Customer Service Supervisor jobs in Indiana? The most popular types of Customer Service Supervisor jobs in Indiana are:
What cities in Indiana are hiring for Customer Service Supervisor Manager jobs? Cities in Indiana with the most Customer Service Supervisor Manager job openings:
Infographic showing various Customer Service Supervisor Manager job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Store Customer Service Supervisor / Keyholder

Totalwine

Greenfield, IN

$18.55 - $25.97/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Total Wine & More rating

6.7

Company rating: 6.7 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

211th of 732 rated retailers


Job description

About the role

As a Supervisor, you support the management team in growing our company brand. You will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Internally, you will be referred to as Supervisor and report to the store management team.

You will
  • Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs)
  • Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
  • Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills
  • Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
  • Maintain store safety and cleanliness standards across the store
  • Perform other duties as assigned
You will come with
  • High school diploma or equivalent preferred
  • 1-3 years of experience, 1+ year of proven experience in a supervisory role within a retail setting
  • Strong interpersonal skills and a team player mindset
  • Experience resolving customer issues and coaching peers
  • Familiarity with the point-of-sale systems and inventory management software
  • Ability to work a flexible schedule as business requires, including evenings and weekends
Physical requirements (with or without accommodations)
  • Must be 21 years of age or older
  • Walk, bend down repeatedly, and be on feet for 8-10 hours a day
  • Ability to safely lift, load, and handle cases and pallets
  • Climb ladders and lift 50 lbs. overhead and repeatedly
  • May be exposed to various outdoor weather conditions throughout the workday
We offer
  • Paid Time Off (PTO)
  • Generous store discounts
  • Health care plans (medical, prescription, dental, vision)
  • 401(k), HSA, FSA, Pre-tax commuter benefits
  • Disability & life insurance coverage
  • Paid parental leave
  • Pet insurance
  • Critical illness and accident insurance
  • Discounted home and auto insurance
  • College tuition assistance
  • Career development & product training
  • Consumer classes
  • & More!
Crafted for you

We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company's success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program. To view our full career page, click here: https://careers.totalwine.com/

Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.Worker Type: RegularPay Range:$18.55 - $25.97 Hourly

What Total Wine & More employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Total Wine & More logo

About Total Wine & More

Sourced by ZipRecruiter

Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at www.TotalWine.com/About-us/Careers!

Industry

Alcoholic beverages wholesalers

Company size

10,000+ Employees

Headquarters location

North Bethesda, MD, US