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Customer Service Supervisor Manager Jobs (NOW HIRING)

Luminare Health

Customer Service Supervisor

$42K - $79K/yr

Job Summary Responsible for the day-to-day supervision and management of a remote team of ... year supervisory or lead experience in a call center * Minimum 3 - 5 years customer service ...

TJX Companies

Customer Service Supervisor

Hazleton, PA · On-site

$14.25 - $14.75/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

GEICO

Customer Service Supervisor

Commack, NY · On-site

Supervising, coaching, and mentoring customer service representatives Annual Salary The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at ...

Newrez

Customer Service Supervisor

Coppell, TX · On-site

Primary Function The Supervisor Performing Loan Servicing is responsible for managing the Performing Mortgage Inbound/Outbound Customer Service and Collections functions. Principal Duties

SunSource

Customer Service Supervisor

Houston, TX · On-site

Manage annual departmental expenses within approved budget. PRINCIPAL RESPONSIBILITIES * Approach--act as team leader for customer service personnel at the assigned location . * Effectively align ...

Daikin

Customer Service Supervisor

Phoenix, AZ

May include; · To supervise and oversee all the work and functions of Customer Services ... Assist Branch Manager with branch operations · Support sales teams and inside account ...

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Customer Service Supervisor Manager information

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$58K

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How much do customer service supervisor manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for customer service supervisor manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Supervisor Manager vs Customer Service Representative?

AspectCustomer Service Supervisor ManagerCustomer Service Representative
CredentialsHigh school diploma; leadership experience often preferredHigh school diploma or equivalent
Work EnvironmentSupervises teams in call centers, retail, or service settingsHandles customer inquiries directly, often in call centers or retail
Employer & Industry UsageCommon in retail, telecom, banking, and hospitalityEntry-level role across similar industries
Search & Comparison IntentLooking for supervisory roles, leadership, management skillsSeeking entry-level customer service roles

The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive leadership experience, strategic skills, and a strong understanding of customer relations and business operations.

What is the highest position in customer service?

The highest position in customer service is typically the Customer Service Director or Vice President, responsible for overseeing the entire customer service department and setting strategic goals. These roles often require extensive experience, leadership skills, and knowledge of customer relations tools and processes.

What is the role of a customer service supervisor?

A customer service supervisor manages a team of customer service representatives, ensuring they provide quality support to clients. They handle escalated issues, monitor performance metrics, and train staff to improve service delivery, often using customer management tools. Strong communication, leadership skills, and knowledge of company policies are essential for this role.

What are the salary expectations for customer service managers?

Customer Service Supervisor Managers typically earn a median annual salary ranging from $45,000 to $70,000, depending on experience, location, and company size. Salaries can increase with additional certifications, leadership skills, and years of experience in customer service management roles.
What cities are hiring for Customer Service Supervisor Manager jobs? Cities with the most Customer Service Supervisor Manager job openings:
What are the most commonly searched types of Customer Service Supervisor jobs? The most popular types of Customer Service Supervisor jobs are:
What states have the most Customer Service Supervisor Manager jobs? States with the most job openings for Customer Service Supervisor Manager jobs include:
Customer Service Supervisor Manager jobs near you
Infographic showing various Customer Service Supervisor Manager job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Customer Service Supervisor

Customer Service Supervisor

Luminare Health

Remote

$42K - $79K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 8 days ago

Luminare Health rating

7.0

Company rating: 7.0 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

245th of 454 rated business services

Job description

At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success.
We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.
Job Summary
Responsible for the day-to-day supervision and management of a remote team of designated inbound and outbound customer service representatives enabling the team to deliver exceptional service. Responsible for successful achievement of client service expectations, Health Benefits' service objectives and staff development.
Minimum Requirements
  • High School Diploma or GED equivalent
  • Minimum of one year supervisory or lead experience in a call center
  • Minimum 3 - 5 years customer service experience in a call center
  • Minimum 3 years healthcare/health insurance, claims processing or provider billing experience
  • Demonstrated experience with managing (research, problem solving, organizing, tracking, reporting) client advocacy cases that require one or multiple interactions with the client, providers, insurer and community resources
  • Demonstrated Health Care Reform Knowledge/experience and Medicare/Medicaid benefit knowledge
  • Demonstrated ability to work in a fast paced, constantly changing environment independently with minimal supervision
  • Strong organizational skills
  • Proficient with Microsoft Office Suite
  • Excellent written and verbal communication skills, including the ability to adapt communication style to persons representing diverse personal, professional, cultural and socio-economic backgrounds
  • Possess excellent customer service skills including proper grammar, tonalities and clear diction

Preferred
  • Associates Degree
  • Bilingual English/Spanish preferred

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
EEO Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Pay Transparency Statement:
At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
Min to Max Range:
$42,200.00 - $79,300.00
Exact compensation may vary based on skills, experience, and location.

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