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Customer Service Center Supervisor Jobs (NOW HIRING)

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Zone/Service Center Supervisor

Jacksonville, FL · On-site

$65K/yr

... customer service to ensure zone/service center service goals are attained. May also be required to assist in these activities as needed * Perform supervisory functions, including training and ...

Tjx

ARRC Service Center Supervisor

Fairless Hills, PA

$65K - $81K/yr

TJ Maxx The ARRC (Asset Recovery & Recycle Center) Supervisor supports the Manager in the oversight ... Supervise the quality of customer service to all partners, including stores, 3PL, LP ...

Intelicare Direct

Call Center Supervisor

San Diego, CA · On-site

The Call Center Supervisor manages a team of Membership Care/Customer Service Agents and Team Lead ... s) to ensure policies and procedures are followed, and performance standards are met. Additionally ...

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How much do customer service center supervisor jobs pay per year?

As of Jun 9, 2026, the average yearly pay for customer service center supervisor in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.
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Supervisor, Service Center - TForce Freight

Supervisor, Service Center - TForce Freight

TForce Freight

Mechanicsburg, PA • On-site

Full-time

Posted 12 days ago

TForce Freight rating

6.5

Company rating: 6.5 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

264th of 339 rated logistics

Job description

Job Description
Job Title: Supervisor, Service Center
Job Summary:
This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the Service Center management team to develop action plans and improve service level results. The Service Center Supervisor oversees staff within the department.
Job Responsibilities:
  • Work with other managers to coordinate hiring and promotion decisions.
  • Work with other managers to ensure adherence to labor agreements and address grievances.
  • Participate in new hire orientation meetings and conduct safety and quality training.
  • Determine employee training needs and provide feedback and support.
  • Conduct performance evaluations and resolve individual and group performance issue.
  • Builds labor relations by interacting with labor officials and unionized employees and addressing and resolving requests and situations.
  • Coaches and develops others using career development processes and tools.

Job Requirements:
  • U.S. citizen or otherwise authorized to work in the U.S.
  • High school diploma, GED, or international equivalent
  • Strong communication skills
  • Bachelor's Degree (or internationally comparable degree) - Preferred
  • Previous dock operations experience - Preferred
  • Supervisory experience in the transportation industry - Preferred

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