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How much do service learning coordinator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service learning coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What does a service learning coordinator do?

A Service Learning Coordinator is responsible for developing, managing, and evaluating service learning programs that connect students with meaningful community service opportunities. They collaborate with educators, community partners, and students to design projects that integrate academic learning with real-world experiences. Their duties include organizing placements, training participants, ensuring program compliance, and assessing outcomes to enhance student growth and community impact.

What are the key skills and qualifications needed to thrive as a service learning coordinator, and why are they important?

To thrive as a Service Learning Coordinator, you need strong organizational skills, experience in education or community engagement, and typically a bachelor's degree in education, social work, or a related field. Familiarity with project management tools, database systems, and learning management systems is often required. Excellent communication, relationship-building, and problem-solving abilities help foster partnerships and support diverse student populations. These competencies ensure effective program development, successful collaboration, and meaningful experiential learning outcomes.

What are some common challenges service learning coordinators face when facilitating partnerships between students and community organizations?

Service Learning Coordinators often encounter challenges in aligning students’ learning objectives with the needs of community partners. Balancing academic goals with meaningful community impact can require careful planning and ongoing communication. Coordinators also manage logistical tasks such as scheduling, transportation, and ensuring all parties understand their roles, which can be complex in diverse and dynamic environments. Building strong, sustainable relationships with community organizations is key to overcoming these challenges and ensuring successful service learning experiences.

What is the difference between Service Learning Coordinator vs Community Engagement Specialist?

AspectService Learning CoordinatorCommunity Engagement Specialist
Required CredentialsBachelor's degree in education, social sciences, or related field; experience in program coordinationBachelor's degree in communications, public relations, or related field; experience in outreach
Work EnvironmentEducational institutions, non-profits, community organizationsNon-profits, government agencies, community organizations
Employer & Industry UsagePrimarily in schools and universities for service-learning programsInvolved in community outreach and public relations across sectors

While both roles focus on community involvement, a Service Learning Coordinator primarily manages student service projects within educational settings, whereas a Community Engagement Specialist focuses on broader community outreach and partnership development. The roles often overlap in skills and environment but differ in scope and primary focus.

What is a service learning coordinator?

A service learning coordinator is a professional responsible for planning, organizing, and overseeing service learning programs that combine community service with academic instruction. They collaborate with schools, community organizations, and students to develop meaningful projects, often requiring skills in program management, communication, and community engagement. The role may involve assessing program impact and ensuring alignment with educational goals.
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Service Learning Coordinator jobs near you
Infographic showing various Service Learning Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,088 per year, or $22.6 per hour.

Manager, Customer Service Learning

CenterPoint Energy

Houston, TX • On-site, Remote

Full-time

Retirement, PTO

Posted 4 days ago

CenterPoint Energy rating

8.8

Company rating: 8.8 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

6th of 53 rated energy and utility

Job description

CenterPoint Energy and its predecessor companies have been in business for more than 150 years. 

Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people. 

Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve. 

Job Summary

CenterPoint Energy is looking for a Manager, Customer Service Learning to join our Learning & Organizational Development team. This role leads Customer Service Learning strategy and execution, partners with Customer Service leadership and enterprise stakeholders, and delivers scalable, data-informed learning solutions that strengthen workforce capability, improve the customer experience, and support operational performance. 

The Manager, Customer Service Learning leads a geographically dispersed team supporting Minnesota, Indiana, and Houston and ensures consistent, effective learning delivery across regions. The role advances modern learning practices through digital and AI-enabled solutions while aligning learning products to LOD standards, leadership behaviors, and change enablement practices.

Essential Functions
  • Lead Customer Service Learning strategy aligned to Customer Service priorities, enterprise workforce goals, and broader LOD portfolio priorities. 
  • Partner with Customer Service operations leaders to identify capability gaps, translate business needs into LOD-aligned learning plans, and implement scalable learning solutions. 
  • Oversee onboarding, cross-functional, technical, sales, and leadership training programs that support employee capability and operational performance. 
  • Ensure effective blended learning delivery, including classroom, virtual, eLearning, simulations, AI-enabled solutions, and immersive practice experiences. 
  • Establish governance for content quality, instructional design, facilitation, evaluation, delivery standards, and sustainment practices. 
  • Partner across LOD to integrate instructional design, learning technology, change management, and leadership development support into Customer Service Learning initiatives. 
  • Conduct performance consulting using operational data, quality insights, learner feedback, and stakeholder input to distinguish training needs from process, communication, or change needs. 
  • Measure learning effectiveness using KPIs, learner feedback, and business outcomes; provide insights that inform continuous improvement and LOD reporting. 
  • Lead, coach, and develop trainers and coordinators across regions while strengthening collaboration and consistency across regional Customer Service Learning teams. 
  • Serve as a strategic advisor on training readiness, change initiatives, launch decisions, and sustainment efforts, including support during high-volume periods or All Hazards Operations Plan events, as needed. 
Education Description

Requires a bachelor's degree from an accredited college or university. A degree in learning and development, instructional design, organizational development, business, human resources, education, communications, or a related field is preferred. 
 

Experience
  • Minimum of five (5) years of experience in learning and development or a related field required. Knowledge of customer service and/or field operations preferred. 
  • Minimum of five (5) years of leadership experience managing teams or enterprise programs required. 
  • Demonstrated experience in instructional design, facilitation, adult learning principles, and blended learning delivery required. 
  • Experience applying performance consulting, learning governance, measurement practices, and continuous improvement within an LOD or enterprise learning environment preferred. 
  • Experience with digital learning platforms, learning technology, and AI-enabled content development preferred. 
  • Ability to partner effectively across instructional design, learning technology, change management, leadership development, operations, and enterprise stakeholder groups. 
  • Able to communicate clearly, influence stakeholders, coach employees, and translate business priorities into practical learning solutions.

We want you to know
Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together. 
 

What we bring to you

  • Competitive pay
  • Paid training
  • Benefits eligibility begins on your first day
  • Transit subsidies
  • Flexible work schedule, paid holidays and paid time off
  • Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
  • Professional growth and development programs including tuition reimbursement
  • 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution

Job Type: Full Time 
Posting Start Date: 08/20/2026
Posting End Date: 08/27/2026


This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

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