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Service Dispatcher Jobs in Indiana (NOW HIRING)

MV Transportation

Dispatcher

Indianapolis, IN · On-site

Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate. Job Responsibilities: * Takes ...

MV Transportation

Dispatcher

Indianapolis, IN · On-site

Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate. Job Responsibilities: * Takes ...

MV Transportation

Dispatcher

Indianapolis, IN

Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate. Job Responsibilities: * Takes ...

Golden Waffles

Dispatcher

South Bend, IN · On-site

S. and a global distribution partner network that can service customers across the U.S. and in ~45 ... Job Summary The Dispatcher at Golden Waffles is responsible for managing the daily routes and ...

PRIORITY ONDEMAND

Dispatcher

Indianapolis, IN · On-site

Seals Ambulance Service is looking for outstanding individuals to join our team in the dispatching center. Opportunities for both Full Time and Part Time are available. Candidates will answer calls ...

Smitty's

Dispatcher

South Bend, IN · On-site

S. and a global distribution partner network that can service customers across the U.S. and in ~45 ... Job Summary The Dispatcher at Golden Waffles is responsible for managing the daily routes and ...

Priority OnDemand

Dispatcher

Indianapolis, IN · On-site

Seals Ambulance Service is looking for outstanding individuals to join our team in the dispatching center. Opportunities for both Full Time and Part Time are available. Candidates will answer calls ...

United Rentals - French

Dispatcher

Evansville, IN · On-site

Schedule drivers and organize dispatch of all equipment for the branch Assist in taking customer telephone orders for deliveries, pickups and service Arrange for all emergency field repairs Answer ...

Robert Half

Dispatcher

Fishers, IN · On-site

$22.80 - $26.40/hr

We are looking for a Dispatcher to support service operations in Fishers, Indiana through efficient scheduling and coordination of technician assignments. This contract position with permanent ...

United Rentals

Dispatcher

Evansville, IN · On-site

Schedule drivers and organize dispatch of all equipment for the branch Assist in taking customer telephone orders for deliveries, pickups and service Arrange for all emergency field repairs Answer ...

United Rentals

Dispatcher

Evansville, IN · On-site

Schedule drivers and organize dispatch of all equipment for the branch Assist in taking customer telephone orders for deliveries, pickups and service Arrange for all emergency field repairs Answer ...

United Rentals - French

Dispatcher

Evansville, IN · On-site

Schedule drivers and organize dispatch of all equipment for the branch Assist in taking customer telephone orders for deliveries, pickups and service Arrange for all emergency field repairs Answer ...

United Rentals

Dispatcher

Evansville, IN · On-site

Superior customer service, teamwork and verbal/written communication skills This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures. DISPATCHER - IN FRENCH Si ...

Masters Heating & Cooling

Dispatcher

Fort Wayne, IN · On-site

$25/hr

Job Summary The HVAC Dispatcher is responsible for coordinating service calls, scheduling technicians, and ensuring efficient routing to maximize productivity and customer satisfaction. This role is ...

Masters Heating & Cooling

Dispatcher

Fort Wayne, IN · On-site

$25/hr

Job Summary The HVAC Dispatcher is responsible for coordinating service calls, scheduling technicians, and ensuring efficient routing to maximize productivity and customer satisfaction. This role is ...

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All JobsService Dispatcher JobsService Dispatcher Jobs in Indiana

Service Dispatcher information

See Indiana salary details

$12

$20

$28

How much do service dispatcher jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for service dispatcher in Indiana is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.64 per hour, depending on experience, location, and employer.

What Is a Service Dispatcher?

A service dispatcher takes incoming customer calls and creates a dispatch ticket for each service call. Your responsibilities in this career include keeping organized and updated customer files in a database and creating contract proposals if relevant. Other duties include assisting with marketing as needed and keeping hard copies of customer files and billing. As a service dispatcher, you can work in a variety of industries, such as automotive, HVAC, emergency services, and more. In HVAC positions, you maintain technician schedules and dispatch technicians as service calls come in from customers. As an emergency service dispatcher, you answer emergency calls, collect vital information, and alert the necessary response team quickly and calmly. In the automotive industry, you also answer customer service calls, schedule service tickets for technicians, order special parts as needed, and invoice customers.

What are the key skills and qualifications needed to thrive as a Service Dispatcher, and why are they important?

To thrive as a Service Dispatcher, you need strong organizational skills, attention to detail, and experience with scheduling or customer service, often supported by a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage technicians and interact effectively with customers. These skills ensure efficient workflow coordination, prompt service delivery, and high customer satisfaction.

What is a Service Dispatcher?

A Service Dispatcher is a professional responsible for coordinating and scheduling service calls, technicians, or deliveries for a company. They act as the main point of contact between customers and service personnel, ensuring tasks are assigned efficiently and promptly. Service Dispatchers manage incoming requests, monitor job progress, and provide updates to customers and staff. Their organizational skills help streamline operations and improve customer satisfaction.

How does a Service Dispatcher typically coordinate with technicians and customers to ensure timely service delivery?

A Service Dispatcher plays a crucial role in managing communication between customers, technicians, and the service team. They receive service requests, prioritize them based on urgency, and assign tasks to appropriate technicians while considering factors like location, skillset, and availability. Throughout the day, dispatchers monitor job progress, update customers on technician status, and handle any scheduling adjustments due to delays or emergencies. Effective communication and organizational skills are essential, as dispatchers often need to juggle multiple requests and maintain customer satisfaction.
More about Service Dispatcher jobs
What are popular job titles related to Service Dispatcher jobs in Indiana? For Service Dispatcher jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Service Dispatcher jobs in Indiana look for? The top searched job categories for Service Dispatcher jobs in Indiana are:
What cities in Indiana are hiring for Service Dispatcher jobs? Cities in Indiana with the most Service Dispatcher job openings:
What are popular job titles related to Service Dispatcher jobs in IN? For Service Dispatcher jobs in IN, the most frequently searched job titles are:
Service Dispatcher jobs near you
Infographic showing various Service Dispatcher job openings in Indiana as of July 2026, with employment types broken down into 12% Locum Tenens, 10% Internship, 3% As Needed, 65% Full Time, 9% Part Time, and 1% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $42,051 per year, or $20.2 per hour.
Dispatcher

Dispatcher

MV Transportation

Indianapolis, IN • On-site

Full-time

Re-posted 24 days ago

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

60th of 76 rated public transport

Job description

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MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate. 

Job Responsibilities: 

  • Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. 
  • Monitors radio, telephones and on-road provision of service for quality. 
  • Responsible for influencing positive employee morale and quality customer service. 
  • Monitors and completes driver sign-in and sign-out daily. 
  • May assign trips to drivers to assure adequate disbursement of trips between all assigned routes. 
  • Monitors daily system performance. 
  • Participates in analysis and review of operating performance. 
  • Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate. 
  • All other duties, as assigned.  

Talent Requirements: 

  • One (1) year previous Dispatcher experience preferred. 
  • Two (2) years of Customer Service experience is preferred. 
  • High School diploma or equivalent. 
  • Experience with Ecolane software.  
  • Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment. 
  • Demonstrate a high customer service commitment. 
  • Able to demonstrate professional phone manner. 
  • Knowledge of the service area is a plus. 

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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