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Service Dispatcher Jobs in Indiana (NOW HIRING)

RooterMan of Muncie

Emergency CSR Job Dispatcher

Muncie, IN · On-site

$15.75 - $19.75/hr

Join RooterMan of Indiana as an Emergency Job Dispatcher, where you'll play a crucial role in connecting our customers with essential plumbing services. This position is for taking emergency calls ...

ASRC Industrial

Dispatcher with K2 Industrial

Highland, IN · On-site

$15.75 - $19.50/hr

Company Overview K2 Industrial Services, Inc., is a full-service industrial cleaning company ... K2 has a position open at our corporate office in Highland, IN for a Dispatcher who will be ...

ASRC Industrial

Dispatcher with K2 Industrial

Portage, IN · On-site

$15.50 - $19.50/hr

Company Overview K2 Industrial Services, Inc., is a full-service industrial cleaning company ... K2 has a position open at our corporate office in Portage, IN for a Dispatcher who will be ...

ASRC Industrial

Dispatcher with K2 Industrial

Valparaiso, IN · On-site

$14.50 - $18/hr

Company Overview K2 Industrial Services, Inc., is a full-service industrial cleaning company ... K2 has a position open at our corporate office in Valparaiso, IN for a Dispatcher who will be ...

Blue River Services, Inc.

Dispatcher

New Albany, IN · On-site

Dispatcher DEPARTMENT: Transportation SUPERVISOR'S TITLE: Transportation Director POSITIONS ... This position requires strong customer service, communication, organization, data-entry, and ...

Blue River Services, Inc.

Dispatcher

New Albany, IN · On-site

Dispatcher DEPARTMENT: Transportation SUPERVISOR'S TITLE: Transportation Director POSITIONS ... This position requires strong customer service, communication, organization, data-entry, and ...

MV Transportation

Dispatcher

Indianapolis, IN

Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate. Job Responsibilities: * Takes ...

Blue River Services, Inc

Dispatcher

New Albany, IN · On-site

Dispatcher DEPARTMENT: Transportation SUPERVISOR'S TITLE: Transportation Director POSITIONS ... This position requires strong customer service, communication, organization, data-entry, and ...

MV Transportation

Dispatcher

Indianapolis, IN · On-site

Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate. Job Responsibilities: * Takes ...

MV Transportation

Dispatcher

Indianapolis, IN · On-site

Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate. Job Responsibilities: * Takes ...

Icon Consultants

Be Seen First

Dispatcher

Evansville, IN · On-site

$27/hr

Associate Dispatcher I Location: Evansville, IN 47711 (100% On-Site) Pay Rate: $27.00/hour Duration ... This role serves as a key communication link between customers, customer service representatives ...

Priority OnDemand

Dispatcher

Indianapolis, IN · On-site

Seals Ambulance Service is looking for outstanding individuals to join our team in the dispatching center. Opportunities for both Full Time and Part Time are available. Candidates will answer calls ...

PORTER PIPE & SUPPLY

Dispatcher

Indianapolis, IN · On-site

$23 - $28/hr

As a member of our Dispatch Team, you'll play a pivotal role in maintaining our culture of customer service excellence. Our Dispatchers are required to have experience with transportation logistics ...

PRIORITY ONDEMAND

Dispatcher

Indianapolis, IN · On-site

Seals Ambulance Service is looking for outstanding individuals to join our team in the dispatching center. Opportunities for both Full Time and Part Time are available. Candidates will answer calls ...

County Materials Corporation

Dispatcher

Maxwell, IN · On-site

Since 1946, we've relied on our talented and dedicated team members to provide reliable products with personalized service. We're hiring a Dispatcher to join County Materials in Maxwell, IN. Job ...

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Showing results 21-40

All JobsService Dispatcher JobsService Dispatcher Jobs in Indiana

Service Dispatcher information

See Indiana salary details

$12

$20

$28

How much do service dispatcher jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service dispatcher in Indiana is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.64 per hour, depending on experience, location, and employer.

What is a service dispatcher?

A service dispatcher takes incoming customer calls and creates a dispatch ticket for each service call. Your responsibilities in this career include keeping organized and updated customer files in a database and creating contract proposals if relevant. Other duties include assisting with marketing as needed and keeping hard copies of customer files and billing. As a service dispatcher, you can work in a variety of industries, such as automotive, HVAC, emergency services, and more. In HVAC positions, you maintain technician schedules and dispatch technicians as service calls come in from customers. As an emergency service dispatcher, you answer emergency calls, collect vital information, and alert the necessary response team quickly and calmly. In the automotive industry, you also answer customer service calls, schedule service tickets for technicians, order special parts as needed, and invoice customers.

What is a service dispatcher?

A Service Dispatcher is a professional responsible for coordinating and scheduling service calls, technicians, or deliveries for a company. They act as the main point of contact between customers and service personnel, ensuring tasks are assigned efficiently and promptly. Service Dispatchers manage incoming requests, monitor job progress, and provide updates to customers and staff. Their organizational skills help streamline operations and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a service dispatcher?

To thrive as a Service Dispatcher, you need strong organizational skills, attention to detail, and experience with scheduling or customer service, often supported by a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage technicians and interact effectively with customers. These skills ensure efficient workflow coordination, prompt service delivery, and high customer satisfaction.

How does a service dispatcher typically coordinate with technicians and customers to ensure timely service delivery?

A Service Dispatcher plays a crucial role in managing communication between customers, technicians, and the service team. They receive service requests, prioritize them based on urgency, and assign tasks to appropriate technicians while considering factors like location, skillset, and availability. Throughout the day, dispatchers monitor job progress, update customers on technician status, and handle any scheduling adjustments due to delays or emergencies. Effective communication and organizational skills are essential, as dispatchers often need to juggle multiple requests and maintain customer satisfaction.

Is it hard to get hired as a service dispatcher?

Getting hired as a service dispatcher can vary depending on the industry and location, but generally requires good organizational skills, communication abilities, and familiarity with dispatching software or tools. Employers often look for experience in customer service or logistics, and some positions may require a high school diploma or equivalent. Competition can be moderate, but having relevant skills and certifications can improve chances of employment.
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Service Dispatcher jobs near you
Infographic showing various Service Dispatcher job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,051 per year, or $20.2 per hour.

Emergency CSR Job Dispatcher

RooterMan of Muncie

Muncie, IN • On-site

$15.75 - $19.75/hr

Other

Medical, Dental

Re-posted 14 days ago

Job description

Benefits:

Company parties

Dental insurance

Health insurance

About the Role:

Join RooterMan of Indiana as an Emergency Job Dispatcher, where you'll play a crucial role in connecting our customers with essential plumbing services. This position is for taking emergency calls from 4:30pm - 11pm Monday through Friday and from 7am - 10pm on Saturday and Sunday.

Responsibilities:

Answer incoming calls and assess customer needs for emergency plumbing services.

Schedule appointments and dispatch technicians efficiently to job sites.

Maintain accurate records of customer interactions and service requests.

Provide exceptional customer service and support throughout the service process.

Coordinate with field technicians to ensure timely and effective service delivery.

Utilize dispatch software to optimize routing and scheduling.

Handle customer inquiries and resolve issues with professionalism and care.

Assist in maintaining a clean and organized dispatch area.

Requirements:

High school diploma or equivalent; some college experience preferred.

Previous experience in customer service or dispatching is a plus.

Strong communication skills, both verbal and written.

Ability to work under pressure and manage multiple tasks simultaneously.

Proficient in using computer systems and Service Titan dispatching software.

Excellent problem-solving skills and a customer-focused attitude.

Availability to work evenings, weekends, and holidays,

Reliable and punctual with a strong work ethic.

About Us:

RooterMan of Indiana has been serving the community for over 20 years, providing top-notch plumbing services that customers trust. Our commitment to quality and customer satisfaction makes us a leader in the industry, and our supportive team culture ensures that employees love coming to work every day.

Flexible work from home options available.

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