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Service Dispatcher Jobs in Indiana (NOW HIRING)

MV Transportation

Dispatcher

Indianapolis, IN · On-site

Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate. Job Responsibilities: * Takes ...

Blue River Services, Inc.

Dispatcher

New Albany, IN · On-site

Dispatcher DEPARTMENT: Transportation SUPERVISOR'S TITLE: Transportation Director POSITIONS ... This position requires strong customer service, communication, organization, data-entry, and ...

Blue River Services, Inc

Dispatcher

New Albany, IN · On-site

Dispatcher DEPARTMENT: Transportation SUPERVISOR'S TITLE: Transportation Director POSITIONS ... This position requires strong customer service, communication, organization, data-entry, and ...

Blue River Services, Inc.

Dispatcher

New Albany, IN · On-site

Dispatcher DEPARTMENT: Transportation SUPERVISOR'S TITLE: Transportation Director POSITIONS ... This position requires strong customer service, communication, organization, data-entry, and ...

ARS-Rescue Rooter

Dispatcher

Indianapolis, IN · On-site

$20/hr

Career growth opportunities within a national service network Responsibilities As an HVAC ... Dispatch HVAC installers efficiently to meet customer appointment times * Manage incoming service ...

zTrip Indy

Dispatcher

Indianapolis, IN · On-site

$13.75/hr

Respond quickly to service disruptions, delays, and customer concerns. * Coordinate schedule ... Maintain accurate dispatch logs, trip records, and operational documentation. * Perform data entry ...

PRIORITY ONDEMAND

Dispatcher

Indianapolis, IN · On-site

Seals Ambulance Service is looking for outstanding individuals to join our team in the dispatching center. Opportunities for both Full Time and Part Time are available. Candidates will answer calls ...

ARS

Dispatcher

Indianapolis, IN · On-site

$20/hr

ARS-Rescue Rooter Pay: $20/hour Full-time, year-round work Join American Residential Services (ARS ... We are seeking a highly organized Dispatcher to coordinate scheduling and support our residential ...

Priority OnDemand

Dispatcher

Indianapolis, IN · On-site

Seals Ambulance Service is looking for outstanding individuals to join our team in the dispatching center. Opportunities for both Full Time and Part Time are available. Candidates will answer calls ...

County Materials Corporation

Dispatcher

Maxwell, IN · On-site

Since 1946, we've relied on our talented and dedicated team members to provide reliable products with personalized service. We're hiring a Dispatcher to join County Materials in Maxwell, IN. Job ...

Glass Doctor Canada

Dispatcher

Elkhart, IN · On-site

Do you love customer service? Organization and making sure projects flow? Have you've been doing ... As a Dispatcher, you will be helping our residential and business customers often in times when ...

Glass Doctor Of Elkhart

Dispatcher

Elkhart, IN

Do you love customer service? Organization and making sure projects flow? Have you've been doing ... As a Dispatcher, you will be helping our residential and business customers often in times when ...

Luke Family of Brands

Fuel Dispatcher

Porter, IN · On-site

$60K - $65K/yr

Maximize customer service and Company profits through effective management of fuel Experience/Qualifications: * High School Diploma or GED equivalent * Two (2) year of transportation dispatching ...

Glass Doctor

Dispatcher

Elkhart, IN · On-site

Do you love customer service? Organization and making sure projects flow? Have you've been doing ... As a Dispatcher, you will be helping our residential and business customers often in times when ...

Masters Heating & Cooling

Dispatcher

Fort Wayne, IN · On-site

$25/hr

Job Summary The HVAC Dispatcher is responsible for coordinating service calls, scheduling technicians, and ensuring efficient routing to maximize productivity and customer satisfaction. This role is ...

Copart, Inc.

Dispatcher

Indianapolis, IN · On-site

$21.05 - $23.71/hr

Two years dispatch experience ... One year customer service skills experience. * High School Diploma or GED preferred. * Excellent ...

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All JobsService Dispatcher JobsService Dispatcher Jobs in Indiana

Service Dispatcher information

See Indiana salary details

$12

$20

$28

How much do service dispatcher jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for service dispatcher in Indiana is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.64 per hour, depending on experience, location, and employer.

What is a service dispatcher?

A service dispatcher takes incoming customer calls and creates a dispatch ticket for each service call. Your responsibilities in this career include keeping organized and updated customer files in a database and creating contract proposals if relevant. Other duties include assisting with marketing as needed and keeping hard copies of customer files and billing. As a service dispatcher, you can work in a variety of industries, such as automotive, HVAC, emergency services, and more. In HVAC positions, you maintain technician schedules and dispatch technicians as service calls come in from customers. As an emergency service dispatcher, you answer emergency calls, collect vital information, and alert the necessary response team quickly and calmly. In the automotive industry, you also answer customer service calls, schedule service tickets for technicians, order special parts as needed, and invoice customers.

What is a service dispatcher?

A Service Dispatcher is a professional responsible for coordinating and scheduling service calls, technicians, or deliveries for a company. They act as the main point of contact between customers and service personnel, ensuring tasks are assigned efficiently and promptly. Service Dispatchers manage incoming requests, monitor job progress, and provide updates to customers and staff. Their organizational skills help streamline operations and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a service dispatcher?

To thrive as a Service Dispatcher, you need strong organizational skills, attention to detail, and experience with scheduling or customer service, often supported by a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage technicians and interact effectively with customers. These skills ensure efficient workflow coordination, prompt service delivery, and high customer satisfaction.

How does a service dispatcher typically coordinate with technicians and customers to ensure timely service delivery?

A Service Dispatcher plays a crucial role in managing communication between customers, technicians, and the service team. They receive service requests, prioritize them based on urgency, and assign tasks to appropriate technicians while considering factors like location, skillset, and availability. Throughout the day, dispatchers monitor job progress, update customers on technician status, and handle any scheduling adjustments due to delays or emergencies. Effective communication and organizational skills are essential, as dispatchers often need to juggle multiple requests and maintain customer satisfaction.

Is it hard to get hired as a service dispatcher?

Getting hired as a service dispatcher can vary depending on the industry and location, but generally requires good organizational skills, communication abilities, and familiarity with dispatching software or tools. Employers often look for experience in customer service or logistics, and some positions may require a high school diploma or equivalent. Competition can be moderate, but having relevant skills and certifications can improve chances of employment.
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Service Dispatcher jobs near you
Infographic showing various Service Dispatcher job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $42,051 per year, or $20.2 per hour.

Emergency Services Dispatcher

West Lafayette, IN • On-site

Purdue University
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about Purdue Universityexternal

$40K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Purdue University rating

7.4

Company rating: 7.4 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

Job description

Emergency Services Dispatcher
City: West Lafayette
Job Description:
Job Summary
The Purdue University Police Department is seeking an Emergency Services Dispatcher. In this role, you will learn, train, and become efficient as a dispatcher for Police, Fire, EMS and other University departments for the Purdue West Lafayette and Purdue Northwest campuses. Dispatchers are responsible for receiving and prioritizing information and requests for police, fire, medical, or university services assistance and to disseminate the information or requests efficiently and appropriately. You will retrieve, process, and enter sensitive and confidential information from multiple electronic sources and therefore are responsible for maintaining professional standards of confidentiality to meet security regulations. This position requires the ability to perform multiple tasks simultaneously, and to complete them correctly and efficiently. You must have effective oral and written communication skills as well as excellent listening skills to handle requests for service from phone calls, coworkers, and the general public. In addition, you will also serve as a back-up emergency services activator for other agencies and are responsible for activating the Purdue University emergency Alert notifications.
Overtime is necessary.
About Us:
Be a part of Administrative Operations-the organization that powers Purdue University by providing safe, reliable and transformative services. We support the university's day-to-day operations, as well as the strategic vision for the future.
Administrative Operations delivers a wide range of essential services through various positions, including custodians, construction project managers, electricians, firefighters, groundskeepers, plumbers and more. We are looking for hardworking, dedicated individuals as we continue to grow strong, service-focused teams across campus.
Team members work in collaborative environments where their contributions directly impact the success and daily experience of students, faculty, staff and campus visitors.
Our employees benefit from the stability of year-round work, competitive pay and a comprehensive benefits package that includes medical, dental and vision insurance, retirement plans, paid time off and opportunities for ongoing training and professional growth.
Apply now to begin your career with Administration Operations!
What We're Looking For:
  • High school diploma/GED
  • 0-2 years of emergency dispatcher experience
  • Must have demonstrated consistent use of good judgment
  • Ability to handle highly confidential information, always use discretion and work effectively under stressful situations
  • Must have excellent oral and written communication skills
  • Must act in a professional manner with the ability to exercise tact and diplomacy as needed to provide support to a diverse work group and customer base
  • Excellent listening and comprehension skills
  • Must be able to be assertive when needed
  • Must be able to work in a fast-paced environment with the ability to multi-task several job responsibilities at one time
  • Must be able to work independently as well as in a team environment
  • Must be able to obtain and hold certifications in Indiana Data and Communications System (IDACS), the National Crime Information Center (NCIC), Criminal Justice Information Security Regulations (CJIS) and Emergency Medical Dispatch (EMD)
  • The ability to work a flexible schedule
  • Cognitive map reading ability, and ability to perform multiple tasks in a proficient manner
  • Must have a good working knowledge and a high level of proficiency with Windows based operations such as MS Word, Excel, and Outlook
  • Must be able to type with a high level of accuracy
  • Must be able to lift and carry up to 20 pounds occasionally

Nice to Have:
  • Prior knowledge of Police Computer Aided Dispatch (CAD) and Records Management System (RMS) systems

What We'd Like You to Know:
  • This is a Full-Time position
  • Purdue University will not sponsor employment authorization for this position
  • A background check will be required for employment in this position
  • FLSA: Non-Exempt (Eligible For Overtime)
  • Retirement Eligibility: Non-exempt Defined Contribution Plan
  • Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days
  • Purdue University is an EO/EA University.

When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we've been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.
Career Stream
Administrative and Operational Support 1
Pay Band: S045
Job Code: 20004129
Career Path Maker: https://www.purdue.edu/hr/careerpathmaker/Home/Overview
Who We Are:
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
Equal Opportunity Employer
Purdue University is an equal opportunity/equal access university

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