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Dispatch Assistant Jobs in Indiana (NOW HIRING)

Ensure all vehicles meet safety and operational standards prior to dispatch. * Assist with reassigning routes or packages as needed to ensure completion. * Track and report key performance metrics ...

The Dispatch Supervisor position will provide day-to-day oversight of the Transportation employees at the assigned location and/or region. This role will guide drivers and ensure success by reviewing ...

American Heritage - Dispatch Position Are you passionate about making a difference in your community? Do you have proficient computer skills and enjoy working in a collaborative environment? Join ...

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Dispatch Assistant information

See Indiana salary details

$5

$18

$31

How much do dispatch assistant jobs pay per hour?

As of May 29, 2026, the average hourly pay for dispatch assistant in Indiana is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dispatch Assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a Dispatch Assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What are Dispatch Assistants?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

What are the most commonly searched types of Dispatch jobs in Indiana? The most popular types of Dispatch jobs in Indiana are:
What are popular job titles related to Dispatch Assistant jobs in Indiana? For Dispatch Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Dispatch Assistant jobs in Indiana look for? The top searched job categories for Dispatch Assistant jobs in Indiana are:
What cities in Indiana are hiring for Dispatch Assistant jobs? Cities in Indiana with the most Dispatch Assistant job openings:
Infographic showing various Dispatch Assistant job openings in Indiana as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 100% Physical job distribution, with an average salary of $38,702 per year, or $18.6 per hour.

Full-time

Medical

Posted 4 days ago


Job description

Company Description

Babila Logistics are seeking a reliable and well-organized Dispatcher with Amazon DSP experience to manage dispatch operations, support drivers, and ensure smooth daily delivery activities.

Job Description
  • Coordinate and oversee daily dispatch operations, including route assignments and driver check-out/check-in.
  • Assign and optimize delivery routes for efficiency.
  • Monitor delivery progress using Amazon systems such as Cortex and Flex, and provide real-time support to Delivery Associates (DAs).
  • Troubleshoot issues such as route delays, vehicle breakdowns, delivery exceptions, and emergencies.
  • Communicate effectively with drivers, management, and Amazon support teams.
  • Ensure all drivers adhere to safety protocols, company policies, and regulatory requirements.
  • Conduct daily safety briefings during stand-up meetings.
  • Monitor driver behavior, including speeding, harsh braking, and distractions, using telematics tools, and provide coaching as needed.
  • Track, report, and escalate safety incidents, near-misses, and violations.
  • Coordinate emergency response in case of accidents or on-road incidents.
  • Ensure all vehicles meet safety and operational standards prior to dispatch.
  • Assist with reassigning routes or packages as needed to ensure completion.
  • Track and report key performance metrics, including on-time delivery, route completion, and safety performance.
  • Maintain accurate records and logs for both operational and safety activities.
  • Partner with management to drive continuous improvement in delivery efficiency and safety performance.
Qualifications
  • Availability to work weekends.
  • Minimum 1 year of dispatcher experience with an Amazon DSP.
  • Experience as an Amazon Delivery Associate (DA).
  • Proficiency in Microsoft Excel, Word, and Google Sheets.
  • Strong communication and interpersonal skills.
  • Team-oriented with a positive attitude.
     
  • Strong organizational and multitasking skills.
  • Ability to perform under pressure.
  • Reliable and punctual.
  • Problem-solving mindset.

Additional Information
  • Job Type: Full-time
  • Work Location: On-site

Benefits

  • Competitive pay
  • Health insurance
  • Tuition reimbursement

How to Apply

Apply with your updated resume.