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Dispatch Assistant Jobs in Indiana (NOW HIRING)

Guardian Fleet Services

Dispatcher

Fort Wayne, IN · On-site

$16/hr

Dispatch appropriate tow trucks and operators based on call type, location, and equipment needs ... Maintain knowledge of service area, traffic patterns, and common locations. * Assist with after ...

Bland's Wrecker Service

Dispatcher

Ellettsville, IN · On-site

$16 - $17/hr

Dispatch tow trucks efficiently to assist customers in need. * Maintain clear and accurate records of service calls and dispatch activities. * Communicate effectively with drivers to provide updates ...

Masters Heating & Cooling

Dispatcher

Fort Wayne, IN · On-site

$25/hr

Schedule and dispatch HVAC technicians for service and maintenance * Prioritize emergency and ... Handle inbound calls and provide excellent customer service * Assist with administrative tasks as ...

Masters Heating & Cooling

Dispatcher

Fort Wayne, IN · On-site

$25/hr

Schedule and dispatch HVAC technicians for service and maintenance * Prioritize emergency and ... Handle inbound calls and provide excellent customer service * Assist with administrative tasks as ...

GFL Environmental

Dispatcher

Fort Wayne, IN · On-site

A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues.

AAA Hoosier Motor Club

Sr. Dispatcher

Indianapolis, IN · On-site

... * Assist staff in resolving member complaints, escalated calls, and technical issues using available resources. * Serve as a liaison between the MSCC, Field Team Dispatch Center and the Hoosier ...

GFL Environmental

Dispatcher

Fort Wayne, IN · On-site

A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues.

South Shore Line

Train Dispatcher

Michigan City, IN · On-site

The South Shore Line is hiring an Assistant Chief Trick Train Dispatcher ("Train Dispatcher"). To be considered for this opportunity, the person must meet the posted skills and qualifications. This ...

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Dispatch Assistant information

See Indiana salary details

$5

$18

$31

How much do dispatch assistant jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for dispatch assistant in Indiana is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

What are the key skills and qualifications needed to thrive as a Dispatch Assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are Dispatch Assistants?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are some typical challenges a Dispatch Assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.
What are the most commonly searched types of Dispatch jobs in Indiana? The most popular types of Dispatch jobs in Indiana are:
What are popular job titles related to Dispatch Assistant jobs in Indiana? For Dispatch Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Dispatch Assistant jobs in Indiana look for? The top searched job categories for Dispatch Assistant jobs in Indiana are:
What cities in Indiana are hiring for Dispatch Assistant jobs? Cities in Indiana with the most Dispatch Assistant job openings:
Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,702 per year, or $18.6 per hour.
Dispatcher

Dispatcher

Guardian Fleet Services

Fort Wayne, IN • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Guardian Fleet Services rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Dispatcher - $1,500 Sign on Bonus
Pay: Starting at $16 based on experience
What It Means to Be a Dispatcher at Guardian Fleet Services
Being a Dispatcher for Guardian Fleet Services means becoming the central hub of communication, coordination, and support for our entire operation. Dispatchers are the heartbeat of the company-balancing customer needs, driver safety, and operational efficiency with calm, steady leadership. At Guardian Fleet Services, dispatchers don't just send trucks-they keep the mission moving.
Job Summary
The Dispatcher is responsible for coordinating and dispatching light, medium, and heavy-duty tow trucks to service calls, accident scenes, and customer requests. This role requires strong communication skills, the ability to multitask under pressure, and a solid understanding of towing operations. Dispatchers serve as the central point of communication between drivers, customers, law enforcement, and company management.
Key Responsibilities
  • Receive and prioritize incoming service calls from customers, law enforcement, motor clubs, and internal systems.
  • Dispatch appropriate tow trucks and operators based on call type, location, and equipment needs.
  • Monitor driver status, job progress, and GPS locations to ensure efficient routing.
  • Communicate clearly with drivers regarding job details, hazards, and special instructions.
  • Document all call information accurately in dispatch software.
  • Coordinate with police, fire departments, and DOT during accident recoveries.
  • Provide excellent customer service, including ETA updates and problem resolution.
  • Maintain knowledge of service area, traffic patterns, and common locations.
  • Assist with after-hours or emergency dispatching as needed.
  • Support office operations with administrative tasks when required.

Required Qualifications
  • Prior dispatch experience in towing, trucking, emergency services, or logistics preferred.
  • Strong communication and multitasking abilities.
  • Ability to remain calm and organized in high-stress situations.
  • Proficiency with dispatch software, GPS systems is a plus
  • Basic computer applications.
  • Knowledge of towing terminology, equipment types, and recovery processes (preferred).
  • Ability to pass background and drug screening.
  • Must be able to communicate fluently in English

General Physical Demands
  • Sit for extended periods (up to 8-12 hours during busy shifts).
  • Stand, walk, and move between office areas as needed.
  • Lift and carry office items, paperwork, or small equipment up to 20-25 lbs.
  • Perform repetitive hand and wrist motions when typing or using communication equipment.

Benefits Offered:
  • Paid Time Off & Paid Holidays
  • Medical, Dental, & Vision Plans
  • $15K Employer paid Life and AD&D
  • 401(k) Plan
  • Short Term Disability & Long-Term Disability
  • Hospital Indemnity
  • Cancer plan
  • Accident Insurance
  • Employee Assistance Program
  • Employee Referral Bonus

EEOC Policy Statement - We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.
We believe that diversity strengthens our organization and are dedicated to providing a workplace free of discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merit, and business needs.

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