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Dispatch Assistant Jobs in Indiana (NOW HIRING)

Masters Heating & Cooling

Dispatcher

Fort Wayne, IN · On-site

$25/hr

Schedule and dispatch HVAC technicians for service and maintenance * Prioritize emergency and ... Handle inbound calls and provide excellent customer service * Assist with administrative tasks as ...

GFL Environmental

Dispatcher

Fort Wayne, IN

A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues.

AAA Hoosier Motor Club

Sr. Dispatcher

Indianapolis, IN · On-site

... * Assist staff in resolving member complaints, escalated calls, and technical issues using available resources. * Serve as a liaison between the MSCC, Field Team Dispatch Center and the Hoosier ...

AAA Hoosier Motor Club

Sr. Dispatcher

Indianapolis, IN · On-site

... * Assist staff in resolving member complaints, escalated calls, and technical issues using available resources. * Serve as a liaison between the MSCC, Field Team Dispatch Center and the Hoosier ...

DAIRY FARMERS OF AMERICA

Dispatcher

Huntington, IN · On-site

JOB DUTIES AND RESPONSIBILITIES Schedule and dispatch daily loads/shipments (raw milk, products ... Assist with directions, load information, and other logistical details Match proof of deliveries ...

GFL Environmental

Dispatcher

Fort Wayne, IN · On-site

A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues.

Dairiconcepts, L.P.

Dispatcher

Huntington, IN · On-site

JOB DUTIES AND RESPONSIBILITIES Schedule and dispatch daily loads/shipments (raw milk, products ... Assist with directions, load information, and other logistical details Match proof of deliveries ...

Guida's Dairy

Dispatcher

Huntington, IN · On-site

JOB DUTIES AND RESPONSIBILITIES Schedule and dispatch daily loads/shipments (raw milk, products ... Assist with directions, load information, and other logistical details Match proof of deliveries ...

Kemps

Dispatcher

Huntington, IN · On-site

JOB DUTIES AND RESPONSIBILITIES Schedule and dispatch daily loads/shipments (raw milk, products ... Assist with directions, load information, and other logistical details Match proof of deliveries ...

United Rentals

Dispatcher

Sellersburg, IN · On-site

Schedule drivers and organize dispatch of all equipment for the branch * Assist in taking customer telephone orders for deliveries, pickups and service * Arrange for all emergency field repairs

United Rentals

Dispatcher

Sellersburg, IN · On-site

Schedule drivers and organize dispatch of all equipment for the branch Assist in taking customer telephone orders for deliveries, pickups and service Arrange for all emergency field repairs Answer ...

United Rentals, Inc.

Dispatcher

Sellersburg, IN · On-site

Schedule drivers and organize dispatch of all equipment for the branch * Assist in taking customer telephone orders for deliveries, pickups and service * Arrange for all emergency field repairs

Verida Inc

Dispatcher

Indianapolis, IN · On-site

Performs other duties as assigned. * Assist members efficiently and in a timely manner by ... Previous dispatch experience. * Ability to read and comprehend simple instructions, short ...

United Rentals - French

Dispatcher

Sellersburg, IN · On-site

Schedule drivers and organize dispatch of all equipment for the branch Assist in taking customer telephone orders for deliveries, pickups and service Arrange for all emergency field repairs Answer ...

MV Transportation

Dispatcher

Indianapolis, IN · On-site

Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.

Luke Family of Brands

Fuel Dispatcher

Porter, IN · On-site

$60K - $65K/yr

Dispatch Company drivers and common carriers to replenish fuel inventory to company operated locations and customer locations across Indiana, Michigan, and Illinois * Prepare schedules indicating ...

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Dispatch Assistant information

See Indiana salary details

$5

$18

$31

How much do dispatch assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for dispatch assistant in Indiana is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.34 per hour, depending on experience, location, and employer.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

How much does a dispatch assistant make?

The average salary for a dispatch assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced dispatch assistants or those in specialized fields can earn higher wages. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch assistant?

Getting hired as a dispatch assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software or tools. Entry-level positions may be accessible with a high school diploma, but some employers prefer previous experience or certifications in logistics or transportation. The hiring process can vary depending on the company and location, but demonstrating reliability and multitasking skills can improve chances of employment.

What are the most commonly searched types of Dispatch jobs in Indiana?

The most popular types of Dispatch jobs in Indiana are:

What are popular job titles related to Dispatch Assistant jobs in Indiana?

For Dispatch Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Indiana look for?

The top searched job categories for Dispatch Assistant jobs in Indiana are:

What cities in Indiana are hiring for Dispatch Assistant jobs?

Cities in Indiana with the most Dispatch Assistant job openings:

Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,702 per year, or $18.6 per hour.

Dispatcher

Fort Wayne, IN • On-site

Masters Heating & Cooling
Manufacturing • 51 - 200 employees
Learn more about Masters Heating & Coolingexternal

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Job Description:

Job Summary

The HVAC Dispatcher is responsible for coordinating service calls, scheduling technicians, and ensuring efficient routing to maximize productivity and customer satisfaction. This role is critical in maintaining communication between customers, technicians, and management.

Key Responsibilities
  • Schedule and dispatch HVAC technicians for service and maintenance
  • Prioritize emergency and urgent service requests
  • Monitor technician routes and adjust schedules as needed
  • Communicate with customers regarding appointment times and updates
  • Maintain accurate records of service calls, customer interactions, and job status
  • Work closely with technicians to ensure job completion and efficiency
  • Handle inbound calls and provide excellent customer service
  • Assist with administrative tasks as needed
Qualifications
  • Previous experience in dispatching, scheduling, or HVAC industry preferred
  • Strong organizational and multitasking skills
  • Excellent communication and customer service abilities
  • Ability to work in a fast-paced environment
  • Proficiency with scheduling software and/or CRM systems
  • Basic knowledge of HVAC systems is a plus

Pay starting at $25/hr. Full benefits with medical starting after 30 days, dental, vison, disability and life insurance. PTO and paid holidays and 401k with matching.

    Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Apply