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Service Dispatcher Jobs in Indiana (NOW HIRING)

Glass Doctor Of Elkhart

Dispatcher

Elkhart, IN · On-site

Do you love customer service? Organization and making sure projects flow? Have you've been doing ... As a Dispatcher, you will be helping our residential and business customers often in times when ...

Glass Doctor Canada

Dispatcher

Elkhart, IN

Do you love customer service? Organization and making sure projects flow? Have you've been doing ... As a Dispatcher, you will be helping our residential and business customers often in times when ...

Masters Heating & Cooling

Dispatcher

Fort Wayne, IN

$25/hr

Job Summary The HVAC Dispatcher is responsible for coordinating service calls, scheduling technicians, and ensuring efficient routing to maximize productivity and customer satisfaction. This role is ...

Glass Doctor

Dispatcher

Elkhart, IN · On-site

Do you love customer service? Organization and making sure projects flow? Have you've been doing ... As a Dispatcher, you will be helping our residential and business customers often in times when ...

Masters Heating & Cooling

Dispatcher

Fort Wayne, IN · On-site

$25/hr

Job Summary The HVAC Dispatcher is responsible for coordinating service calls, scheduling technicians, and ensuring efficient routing to maximize productivity and customer satisfaction. This role is ...

ANDY MOHR

Dispatcher

Indianapolis, IN

An automotive dispatcher plays a key role in coordinating the movement of vehicles and drivers, typically within companies like auto transport services, tow truck companies, car rental agencies, or ...

Private Fleet Backhaul

Dispatcher

Anderson, IN · On-site

Team members join a collaborative environment centered on reliability, service, and long-term logistics solutions. Role Description The Dispatcher role is a full-time hybrid position based in ...

New

Collabera LLC

Dispatcher

Evansville, IN · On-site

$24 - $25/hr

Associate Dispatcher I Location: Evansville, IN - 47711 Duration: 6 Months (potential for extension ... Responds to requests on information and provides communication between customer service ...

Smart Care Equipment Solutions

Dispatcher

Fishers, IN · On-site

The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding ...

ANDY MOHR

Dispatcher

Indianapolis, IN · On-site

An automotive dispatcher plays a key role in coordinating the movement of vehicles and drivers, typically within companies like auto transport services, tow truck companies, car rental agencies, or ...

Smart Care Equipment Solutions

Dispatcher

Fishers, IN · On-site

The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding ...

Express Employment Professionals

Dispatcher

Avon, IN · On-site

$22 - $23/hr

Provide excellent customer service while maintaining professionalism under pressure * Document and communicate updates clearly to internal teams and customers * Support overall dispatch operations ...

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All JobsService Dispatcher JobsService Dispatcher Jobs in Indiana

Service Dispatcher information

See Indiana salary details

$12

$20

$28

How much do service dispatcher jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service dispatcher in Indiana is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.64 per hour, depending on experience, location, and employer.

What is a service dispatcher?

A service dispatcher takes incoming customer calls and creates a dispatch ticket for each service call. Your responsibilities in this career include keeping organized and updated customer files in a database and creating contract proposals if relevant. Other duties include assisting with marketing as needed and keeping hard copies of customer files and billing. As a service dispatcher, you can work in a variety of industries, such as automotive, HVAC, emergency services, and more. In HVAC positions, you maintain technician schedules and dispatch technicians as service calls come in from customers. As an emergency service dispatcher, you answer emergency calls, collect vital information, and alert the necessary response team quickly and calmly. In the automotive industry, you also answer customer service calls, schedule service tickets for technicians, order special parts as needed, and invoice customers.

What is a service dispatcher?

A Service Dispatcher is a professional responsible for coordinating and scheduling service calls, technicians, or deliveries for a company. They act as the main point of contact between customers and service personnel, ensuring tasks are assigned efficiently and promptly. Service Dispatchers manage incoming requests, monitor job progress, and provide updates to customers and staff. Their organizational skills help streamline operations and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a service dispatcher?

To thrive as a Service Dispatcher, you need strong organizational skills, attention to detail, and experience with scheduling or customer service, often supported by a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage technicians and interact effectively with customers. These skills ensure efficient workflow coordination, prompt service delivery, and high customer satisfaction.

How does a service dispatcher typically coordinate with technicians and customers to ensure timely service delivery?

A Service Dispatcher plays a crucial role in managing communication between customers, technicians, and the service team. They receive service requests, prioritize them based on urgency, and assign tasks to appropriate technicians while considering factors like location, skillset, and availability. Throughout the day, dispatchers monitor job progress, update customers on technician status, and handle any scheduling adjustments due to delays or emergencies. Effective communication and organizational skills are essential, as dispatchers often need to juggle multiple requests and maintain customer satisfaction.

Is it hard to get hired as a service dispatcher?

Getting hired as a service dispatcher can vary depending on the industry and location, but generally requires good organizational skills, communication abilities, and familiarity with dispatching software or tools. Employers often look for experience in customer service or logistics, and some positions may require a high school diploma or equivalent. Competition can be moderate, but having relevant skills and certifications can improve chances of employment.
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The top searched job categories for Service Dispatcher jobs in Indiana are:

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Service Dispatcher jobs near you
Infographic showing various Service Dispatcher job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,051 per year, or $20.2 per hour.

Dispatcher for Local Home Improvement Company

Mr.Handyman

Granger, IN • On-site

$20 - $24/hr

Full-time

Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Do you live in the South Bend area?

Do you have Answering Service or Dispatcher experience?

Do your clients come first?

If you answered Yes to all 3 questions, then we may just have the spot for you!


Here at Mr. Handyman and HM Remodeling, we're looking to add a seasoned industry and service professional to our office team.You would be answering customer phone calls, assisting clients with booking jobs, scheduling and routing technicians.


To succeed in this role:

-Be friendly and outgoing professional

-Be highly organized and detailed orientated

-Have previous construction/handyman experience

-Be a self starter

-Have computer experience with Microsoft Office


Minimum requirements:

-Live with in South Bend Area

-5+ years construction industry experience

-Problem solving skills

-Ability to mult-task

-Professional communication skills and phone etiquette


Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman we're growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We're looking for a friendly and outgoing office professional for our fast-paced office environment.


Mr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take care of all our team members.

When you join the Mr. Handyman team, you get so much more than a job... you get a career you can be proud of, and the support of industry-leading software and business systems.


Why You'll Want to Join Our Team

Here are just a few of the benefits you'll receive when joining the Mr. Handyman team.

  • Competitive pay
  • Advancement and growth opportunities
  • Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
  • The pride that comes with applying your skills in a challenging and varied work environment
  • The opportunity to wow customers with a best-in-class customer experience and solutions
  • Flexibility with hours so you can take care of life's important events
  • And so much more...


Your Responsibilities as an Office Professional

  • Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
  • Making Recommendations and Managing Expectations with Customers - You'll communicate with customers to guide them through their projects and assist with managing their expectations.
  • Create Life-Long Customers - Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.


How We'll Measure Performance

Here are some of the ways that we'll measure your performance in the role.

  • Quality of Work - Our value comes from meeting and exceeding our customers expectations at every touch point
  • Customer Satisfaction - You will be responsible for delivering an amazing customer experience and ensuring a high level of customer satisfaction.
  • Efficiency - Doing the job well and doing the job in a timely manner are critical to success in this role.


[What We Want From You

  • Culture alignment
  • Rockstars only
  • Bought into the vision
  • Meets our expectations, which are...]


Benefits & Pay

The pay range for this position is $20 to $24 and is dependent on your experience.

Holiday and Vacation pay

401k investment opportunities


Still with us? Great!

Remember, we're looking to hire only the best. If that's you, APPLY TODAY!

Should you meet the requirements for the position, our system will schedule you for an interview immediately.

You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.

Apply