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Service Dispatcher Jobs in Indiana (NOW HIRING)

Smart Care Equipment Solutions

Dispatcher

Fishers, IN · On-site

The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding ...

Smart Care Equipment Solutions

Dispatcher

Fishers, IN · On-site

The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding ...

Smart Care Equipment Solutions

Dispatcher

Fishers, IN · On-site

The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding ...

Auto Driveaway Transport Logistics

Dispatcher

Elkhart, IN · On-site

$40K - $50K/yr

The Dispatcher will assign drivers, plan loads and move assets from coast to coast for one of the ... Services include fleet shipping and fleet management services; single vehicle "door-to-door ...

Auto Driveaway Transport Logistics

Dispatcher

Elkhart, IN · On-site

$40K - $50K/yr

The Dispatcher will assign drivers, plan loads and move assets from coast to coast for one of the ... Services include fleet shipping and fleet management services; single vehicle "door-to-door ...

DAIRY FARMERS OF AMERICA

Dispatcher

Huntington, IN · On-site

Description Kemps Dairyhas immediate job opening for a Dispatcher.Work under a moderate degree of ... Service recognition and employee rewards * Employee referral program * Tuition reimbursement*

GFL Environmental

Dispatcher

Fort Wayne, IN

Furthermore, handling incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff. The dispatcher will ...

Kemps

Dispatcher

Huntington, IN · On-site

Description Kemps Dairyhas immediate job opening for a Dispatcher.Work under a moderate degree of ... Service recognition and employee rewards * Employee referral program * Tuition reimbursement*

GFL Environmental

Dispatcher

Fort Wayne, IN · On-site

Furthermore, handling incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff. The dispatcher will ...

AAA Hoosier Motor Club

Sr. Dispatcher

Indianapolis, IN · On-site

Service Anniversary Recognition. * Free AAA Plus Membership. * Generous 401k w/ company match. * Company provided HSA dollars. Position Summary: The Senior Dispatcher is responsible for acting as a ...

Dairiconcepts, L.P.

Dispatcher

Huntington, IN · On-site

Description Kemps Dairyhas immediate job opening for a Dispatcher.Work under a moderate degree of ... Service recognition and employee rewards * Employee referral program * Tuition reimbursement*

Guida's Dairy

Dispatcher

Huntington, IN · On-site

Description Kemps Dairyhas immediate job opening for a Dispatcher.Work under a moderate degree of ... Service recognition and employee rewards * Employee referral program * Tuition reimbursement*

Babila Logistics LLC

Dispatcher

Greenfield, IN

Coordinate and oversee daily dispatch operations, including route assignments and driver check-out/check-in. * Assign and optimize delivery routes for efficiency. * Monitor delivery progress using ...

Babila Logistics LLC

Dispatcher

Greenfield, IN · On-site

Coordinate and oversee daily dispatch operations, including route assignments and driver check-out/check-in. * Assign and optimize delivery routes for efficiency. * Monitor delivery progress using ...

AAA Hoosier Motor Club

Sr. Dispatcher

Indianapolis, IN · On-site

Service Anniversary Recognition. * Free AAA Plus Membership. * Generous 401k w/ company match. * Company provided HSA dollars. Position Summary: The Senior Dispatcher is responsible for acting as a ...

Compass Group

DISPATCHER

Richmond, IN · On-site

$24/hr

Previous dispatching and transporting experience preferred. * Pay Range: $20.00 per hour to $24.00 ... As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ...

Indiana University Health

Dispatcher

Bloomington, IN · On-site

Receives and communicates requests (dispatching) and establishing priorities in order to dispatch ... In addition to answering telephone calls, service requests, takes accurate messages or transfers ...

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All JobsService Dispatcher JobsService Dispatcher Jobs in Indiana

Service Dispatcher information

See Indiana salary details

$12

$20

$28

How much do service dispatcher jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for service dispatcher in Indiana is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.64 per hour, depending on experience, location, and employer.

What is a service dispatcher?

A service dispatcher takes incoming customer calls and creates a dispatch ticket for each service call. Your responsibilities in this career include keeping organized and updated customer files in a database and creating contract proposals if relevant. Other duties include assisting with marketing as needed and keeping hard copies of customer files and billing. As a service dispatcher, you can work in a variety of industries, such as automotive, HVAC, emergency services, and more. In HVAC positions, you maintain technician schedules and dispatch technicians as service calls come in from customers. As an emergency service dispatcher, you answer emergency calls, collect vital information, and alert the necessary response team quickly and calmly. In the automotive industry, you also answer customer service calls, schedule service tickets for technicians, order special parts as needed, and invoice customers.

What is a service dispatcher?

A Service Dispatcher is a professional responsible for coordinating and scheduling service calls, technicians, or deliveries for a company. They act as the main point of contact between customers and service personnel, ensuring tasks are assigned efficiently and promptly. Service Dispatchers manage incoming requests, monitor job progress, and provide updates to customers and staff. Their organizational skills help streamline operations and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a service dispatcher?

To thrive as a Service Dispatcher, you need strong organizational skills, attention to detail, and experience with scheduling or customer service, often supported by a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage technicians and interact effectively with customers. These skills ensure efficient workflow coordination, prompt service delivery, and high customer satisfaction.

How does a service dispatcher typically coordinate with technicians and customers to ensure timely service delivery?

A Service Dispatcher plays a crucial role in managing communication between customers, technicians, and the service team. They receive service requests, prioritize them based on urgency, and assign tasks to appropriate technicians while considering factors like location, skillset, and availability. Throughout the day, dispatchers monitor job progress, update customers on technician status, and handle any scheduling adjustments due to delays or emergencies. Effective communication and organizational skills are essential, as dispatchers often need to juggle multiple requests and maintain customer satisfaction.

Is it hard to get hired as a service dispatcher?

Getting hired as a service dispatcher can vary depending on the industry and location, but generally requires good organizational skills, communication abilities, and familiarity with dispatching software or tools. Employers often look for experience in customer service or logistics, and some positions may require a high school diploma or equivalent. Competition can be moderate, but having relevant skills and certifications can improve chances of employment.
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Service Dispatcher jobs near you
Infographic showing various Service Dispatcher job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $42,051 per year, or $20.2 per hour.

Dispatcher

Elkhart, IN • On-site

Auto Driveaway Franchise Systems LLC
See more jobs at Auto Driveaway Franchise Systems LLCexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 hours ago

Job description

Job Type
Full-time
Description
Auto Driveaway Systems, LLC, one of the largest professional driveaway companies in the US, is seeking an energetic, detail oriented Dispatcher to join our team in Elkhart, IN. The Dispatcher will assign drivers, plan loads and move assets from coast to coast for one of the largest professional driveaway companies in the United States. With up to hundreds of assets moving each week, assigning the right driver to the right trip at the right time is essential to running an efficient operation and meeting customer expectations. As a key member of the Operations team, Dispatchers must be passionate about logistics, working with our drivers and planning efficient, time-sensitive trips for our customers. The ideal dispatcher should crave a fast-paced, dynamic work environment and thrive in a sometimes unpredictable, fun work environment!
Auto Driveaway is a leading national provider of professional vehicle relocation services. Auto Driveaway primarily serves large corporate fleets, fleet management companies, upfitters, dealerships and vehicle and truck OEMs with fast, safe and reliable door-to-door driveaway service nationwide. Services include fleet shipping and fleet management services; single vehicle "door-to-door driveaway" shipping; short-term and reconditioning services across all asset types. We accomplish this with personalized customer experience, an unwavering commitment to safety, and a national network of professional drivers, helping to ensure quality, accountability, and reliability on every trip.
Role and Responsibilities
  • Work inbound driver calls and e-mail
  • Communicate with drivers to assign available resources to available loads, with a constant awareness to ensuring that drivers are being utilized appropriately with minimal deadhead run
  • Develop logistical plans for efficient, on-time delivery and maintain contact with drivers throughout the trip
  • Provide regular updates to sales and customers and internal stakeholders with information about status, pickup and delivery timelines
  • Engage with 40 field offices on driver utilization and logistics planning to minimize deadheads where possible
  • Collaborate with management to modify driver assignments or routes to accommodate the needs of customers within a complex logistical environment
  • Partner with colleagues to ensure trucks are in the right place at the right time for efficient driver pickup
  • Build strong relationships with drivers and customers to grow the business and exceed customer expectations
  • Support our driver population in safety and compliance initiatives, including but not limited to training and hours of service compliance
  • Maintain regular engagement with internal stakeholders to ensure driver population reflects forecasted volume and specific projects
  • Grow Truck Transport's reputation as the driveaway company of choice across the United States

Benefits & Compensation
  • Health Insurance
  • Voluntary dental, vision, and Aflac Insurance available
  • Paid Holidays
  • Vacation Time
  • Sick/Personal Days
  • 401K

Requirements
  • 2+ years of dispatch experience
  • Strong background in transportation, logistics or related fields
  • Knowledge of transportation regulations and compliance requirements preferred
  • Exceptional organizational and communication skills
  • Meticulous attention to detail
  • High energy, enthusiasm and drive for achieving results
  • Passionate about safety and customer experience
  • Proficiency with email and Microsoft Office Suite, especially Excel
  • Project planning and project management skills
  • Ability to multi task and work in a fast-paced environment, recognizing a sense of urgency and self-motivation
  • Valid driver's license and clean motor vehicle record (MVR) required

Auto Driveaway participates in E-Verify to confirm employment eligibility.
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