Cary, NC · On-site
$15.75 - $20.25/hr
... Cloud, Analytics (SMAC) and DevOps. USM, a US ensured Minority Business Enterprise (MBE) is ... I have an exciting new opportunity that I wanted to share with you and your network. Our client, is ...
Cary, NC · On-site
$15.75 - $20.25/hr
... Cloud, Analytics (SMAC) and DevOps. USM, a US ensured Minority Business Enterprise (MBE) is ... I have an exciting new opportunity that I wanted to share with you and your network. Our client, is ...
$19.75 - $27/hr
... services are vast and we produce software and web products. We specialize in Mobile development, i ... Experience researching, analyzing and interpreting automated system problems. Experience working in ...
$19.75 - $27/hr
... services are vast and we produce software and web products. We specialize in Mobile development, i ... Experience researching, analyzing and interpreting automated system problems. Experience working in ...
The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and ... Responsible for researching/analyzing issues/problems and soliciting relevant information from ...
Quick apply
The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and ... Responsible for researching/analyzing issues/problems and soliciting relevant information from ...
The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and ... Responsible for researching/analyzing issues/problems and soliciting relevant information from ...
Quick apply
The DIT Service Desk is the 24×7x365 single point of contact for customer submitted incidents and ... Responsible for researching/analyzing issues/problems and soliciting relevant information from ...
Due to increased demand on the service desk, contractor is needed to need to maintain and improve ... Responsible for researching/analyzing issues/problems and soliciting relevant information from ...
Quick apply
Due to increased demand on the service desk, contractor is needed to need to maintain and improve ... Responsible for researching/analyzing issues/problems and soliciting relevant information from ...
Wintellisys, Inc. has joined with a large company in search of a Service Desk Technician. This is a ... Evaluate documented resolutions and analyze trends for ways to prevent future problems. * Field ...
Wintellisys, Inc. has joined with a large company in search of a Service Desk Technician. This is a ... Evaluate documented resolutions and analyze trends for ways to prevent future problems. * Field ...
Durham, NC · On-site
Medical
Dental
Retirement
Be You. The Pratt School of Engineering is seeking a Service Desk Team Lead to join our IT team ... Strong analytical and troubleshooting skills * Ability to manage projects, meet deadlines, and ...
Durham, NC · On-site
Medical
Dental
Retirement
Be You. The Pratt School of Engineering is seeking a Service Desk Team Lead to join our IT team ... Strong analytical and troubleshooting skills * Ability to manage projects, meet deadlines, and ...
Durham, NC · On-site
Medical
Dental
Retirement
Be You. The Pratt School of Engineering is seeking a Service Desk Team Lead to join our IT team ... Strong analytical and troubleshooting skills * Ability to manage projects, meet deadlines, and ...
Durham, NC · On-site
Medical
Dental
Retirement
Be You. The Pratt School of Engineering is seeking a Service Desk Team Lead to join our IT team ... Strong analytical and troubleshooting skills * Ability to manage projects, meet deadlines, and ...
... services are vast and we produce software and web products. We specialize in Mobile development, i ... Monitoring incoming issues that are resolved by the front line Help Desk staff Diagnosing the root ...
... services are vast and we produce software and web products. We specialize in Mobile development, i ... Monitoring incoming issues that are resolved by the front line Help Desk staff Diagnosing the root ...
Durham, NC · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Compensation Analyst I Labcorp is seeking a hybrid Compensation Analyst I to join our team in 10 ...
Durham, NC · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Compensation Analyst I Labcorp is seeking a hybrid Compensation Analyst I to join our team in 10 ...
Raleigh, NC · On-site
$90K - $110K/yr
Medical
Dental
Vision
Life
PTO
Owens & Minoris a global healthcare solutions company providing essential products, services and ... The Sr. Pricing & Deal Desk Analyst is a critical support role within the Deal Desk & Pricing team ...
Raleigh, NC · On-site
$90K - $110K/yr
Medical
Dental
Vision
Life
PTO
Owens & Minoris a global healthcare solutions company providing essential products, services and ... The Sr. Pricing & Deal Desk Analyst is a critical support role within the Deal Desk & Pricing team ...
Durham, NC · Hybrid
Medical
Dental
Vision
Life
Retirement
PTO
Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Compensation Analyst I Labcorp is seeking a hybrid Compensation Analyst I to join our team in 10 ...
Durham, NC · Hybrid
Medical
Dental
Vision
Life
Retirement
PTO
Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Compensation Analyst I Labcorp is seeking a hybrid Compensation Analyst I to join our team in 10 ...
Durham, NC · On-site
IT Service Desk Lead This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... Experience researching, analyzing and interpreting automated system problems. Very good oral and ...
Durham, NC · On-site
IT Service Desk Lead This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... Experience researching, analyzing and interpreting automated system problems. Very good oral and ...
Morrisville, NC · On-site
$19.25 - $26.25/hr
Eligibility, Knowledge, Skills & Experience 1-5 years in a Service Desk or in an IT Support role. Strong knowledge of Windows 10/11, O365, Teams, Outlook, and general end-user troubleshooting. Phone ...
Morrisville, NC · On-site
$19.25 - $26.25/hr
Eligibility, Knowledge, Skills & Experience 1-5 years in a Service Desk or in an IT Support role. Strong knowledge of Windows 10/11, O365, Teams, Outlook, and general end-user troubleshooting. Phone ...
Medical
Dental
Vision
Retirement
PTO
ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT ... ProSidian Seeks a Analyst I | Procurement Assistance and IT Research, Advisory, and Consulting ...
Medical
Dental
Vision
Retirement
PTO
ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT ... ProSidian Seeks a Analyst I | Procurement Assistance and IT Research, Advisory, and Consulting ...
Morrisville, NC · On-site
$19.25 - $26.25/hr
Service Desk L1 Location : Morrisville NC * Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). * Troubleshoot Windows 11 issues including login ...
Quick apply
Morrisville, NC · On-site
$19.25 - $26.25/hr
Service Desk L1 Location : Morrisville NC * Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow). * Troubleshoot Windows 11 issues including login ...
Medical
Dental
Retirement
As the Database Analyst I , you will play an important role in supporting the academic mission of ... Collaborate with Student Information Systems and Services (SISS), the Registrar's Office, OIT, and ...
Medical
Dental
Retirement
As the Database Analyst I , you will play an important role in supporting the academic mission of ... Collaborate with Student Information Systems and Services (SISS), the Registrar's Office, OIT, and ...
Durham, NC · On-site
Medical
Dental
Retirement
As the Database Analyst I , you will play an important role in supporting the academic mission of ... Collaborate with Student Information Systems and Services (SISS), the Registrar's Office, OIT, and ...
Durham, NC · On-site
Medical
Dental
Retirement
As the Database Analyst I , you will play an important role in supporting the academic mission of ... Collaborate with Student Information Systems and Services (SISS), the Registrar's Office, OIT, and ...
$18.50 - $25/hr
Job Title: Service Desk Job Location: Cary NC 27518 Job Type: Fulltime Main Responsibilities ... Excellent customer service orientation and verbal communication skills Advanced analytical thinking ...
$18.50 - $25/hr
Job Title: Service Desk Job Location: Cary NC 27518 Job Type: Fulltime Main Responsibilities ... Excellent customer service orientation and verbal communication skills Advanced analytical thinking ...
The SOC Analyst must understand the complexity and interdependencies of the various systems ... Record, track, and document the service desk request problem-solving process, including all ...
The SOC Analyst must understand the complexity and interdependencies of the various systems ... Record, track, and document the service desk request problem-solving process, including all ...
$14.02 - $15.91
3% of jobs
$15.91 - $17.80
8% of jobs
$19.22 is the 25th percentile. Wages below this are outliers.
$17.80 - $19.69
18% of jobs
$19.69 - $21.58
18% of jobs
The median wage is $21.95 / hr.
$21.58 - $23.47
14% of jobs
$25.26 is the 75th percentile. Wages above this are outliers.
$23.47 - $25.36
15% of jobs
$25.36 - $27.26
9% of jobs
$27.26 - $29.15
6% of jobs
$29.15 - $31.04
3% of jobs
$31.04 - $32.93
3% of jobs
$32.93 - $34.82
2% of jobs
$14
$23
$34
| Aspect | Service Desk Analyst I | Service Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like HDI or CompTIA A+ often preferred | High school diploma or equivalent; certifications like CompTIA A+ common |
| Work Environment | Help desk or call center setting, providing technical support to end-users | IT support environment, troubleshooting hardware and software issues for users |
| Employer & Industry Usage | Common in IT service providers, corporate IT departments, government agencies | Used in similar settings, often interchangeable with Service Desk Analyst I in job listings |
Both roles involve providing technical support, troubleshooting issues, and assisting end-users. The main difference lies in terminology; 'Service Desk Analyst I' emphasizes a focus on customer service and communication skills, while 'Service Desk Technician' may highlight technical troubleshooting skills. Employers often use these titles interchangeably, but the core responsibilities and qualifications are similar.
For Service Desk Analyst I jobs in Raleigh, NC, the most frequently searched job titles are:
The top searched job categories for Service Desk Analyst I jobs in Raleigh, NC are:
Cities near Raleigh, NC with the most Service Desk Analyst I job openings:
USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA with off-shore delivery centers in India. We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers.
Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help customers around the globe, giving top of the line solid and practical IT benefits which are cost effective services.
Established in 1999, the organization has corner qualities in building and dealing with a Business Oriented IT environment with rich involvement in technology innovation, ERP and CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified solutions and administrations in ERP, CRM, Enterprise architecture, offshore advisory services ,e-commerce, Social , Mobile, Cloud, Analytics (SMAC) and DevOps.
USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest developing IT Systems Integrator in the Washington, DC zone. Most as of late, USM was positioned #9 on the rundown of the Top administrations organizations in the DC Metro Area - Washington Business Journal (2011). We are a project-driven firm that reliably meets the IT needs of our State and Government customers through development and business keenness.
Hi professional,
Hope you are doing great...
USM Business Systems Inc is a highly recognized provider of professional IT Consulting services in the US.
I have an exciting new opportunity that I wanted to share with you and your network. Our client, is currently seeking a Professional to join their organization. I have included a complete job description below in case you or someone you know might be interested in learning more.
Job Title: Service Desk Tier 3 Agent
Location: Cary, NC
Duration: 480 hours
Primary Skills:software, desktop hardware, server and networking issues
Required skills:
Right-To-Hire - Looking to fill 90 days residents with common IT Operations experience.
Customer and Operations Support - Service Desk Tier 1/2/3.
Participate in proactive monitoring of, and support troubleshooting and handle software, desktop hardware, server and networking issues Onsite with start date as soon as possible.
Thanks & Regards!
Parthu Srinivas
IT Recruiter | 703-794-2380
srinivasr@usmsystems(dot)com
If you are interested in above position, please share your updated resume to srinivasr(at)usmsystems(dot)com or can directly call me on 703-794-2380
