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Senior Card Operations Jobs (NOW HIRING)

Apex Bank

Senior Deposit Operations Manager

Knoxville, TN · On-site

$50K - $90K/yr

Senior Deposit Operations Manager Location: Knoxville, TN About Us Apex Bank is growing, and we're ... debit card services, and digital banking products. The ideal candidate brings a strong working ...

Capital One National Association

Senior Manager, Credit Card Compliance Advisor The Senior Manager, Credit Card Compliance Advisor ... Strong knowledge of Credit Card Operations, Servicing, Systems or Platforms At this time, Capital ...

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Senior Card Operations information

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$39K

$98.7K

$159.5K

How much do senior card operations jobs pay per year?

As of Sep 12, 2026, the average yearly pay for senior card operations in the United States is $98,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What is a senior card operations?

Senior Card Operations professionals oversee and manage the processes related to card products such as credit, debit, and prepaid cards within a bank or financial institution. Their responsibilities typically include supervising card issuance, transaction management, fraud detection, compliance with regulations, and supporting customer service teams. They also work to improve operational efficiency, coordinate with vendors, and ensure the integrity and security of all card transactions. Senior Card Operations staff often lead a team and interact with other departments to resolve complex issues and implement new card-related initiatives.

What are the key skills and qualifications needed to thrive as a senior card operations professional, and why are they important?

To thrive as a Senior Card Operations professional, you need in-depth knowledge of payment processing, card scheme regulations, and risk management, typically supported by a degree in finance, business, or a related field. Familiarity with core banking systems, card management software, and compliance platforms like Visa, Mastercard, or PCI DSS certification is often required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for managing complex operations and cross-functional teams. These abilities ensure secure, efficient, and compliant card operations, which are vital for customer trust and organizational reputation.

What are some common challenges faced by senior card operations professionals, and how can they be addressed?

Senior Card Operations professionals often encounter challenges such as managing high transaction volumes, ensuring regulatory compliance, and swiftly resolving cardholder issues. Staying up to date with evolving industry regulations and implementing robust fraud prevention measures are key to success. Collaboration with IT, compliance, and customer service teams is essential for streamlining processes and maintaining operational efficiency. By leveraging automation tools and fostering continuous training, professionals in this role can effectively manage these challenges while supporting team growth and operational excellence.

What is the difference between Senior Card Operations vs Card Processing Specialist?

AspectSenior Card OperationsCard Processing Specialist
CredentialsRelevant certifications (e.g., CCSP, CTP), experience in card servicesBasic industry certifications, technical knowledge of processing systems
Work EnvironmentTeam leadership, cross-department collaboration, strategic planningOperational tasks, system management, transaction processing
Employer & Industry UsageFinancial institutions, card issuers, payment processorsPayment processing companies, banks, card networks

Senior Card Operations roles focus on overseeing card services, managing teams, and strategic planning, while Card Processing Specialists handle day-to-day transaction processing and system management. The senior role involves leadership and broader responsibilities, whereas the specialist role is more technical and operational.

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Cities with the most Senior Card Operations job openings:

What are the most commonly searched types of Card Operations jobs?

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What states have the most Senior Card Operations jobs?

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Senior Card Operations jobs near you
Infographic showing various Senior Card Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $98,723 per year, or $47.5 per hour.

Sr. Card Services Representative/Team Lead

Alexandria, VA • On-site

United States Senate Federal Credit Union
Finance and Insurance • 51 - 200 employees
Learn more about United States Senate Federal Credit Unionexternal

Full-time

Re-posted yesterday

Job description

Mission

In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution.

Culture Competencies: S.T.R.I.V.E

  • Maintains our members' and employees' trust by safeguarding their financial data and information.
  • Values and respects everyone's abilities, opinions and feedback to achieve trust, safety, and well-being in a friendly, welcoming and cooperative environment. Actively devoted to our motto of 'better together'.
  • Is honest, professional, authentic, and genuine in creating relationships that are uncompromising and true to ethical principles.
  • Generates new ideas, supports change, provides new efficient solutions and solves problems creatively while balancing risk.

General Summary:

Under general supervision, ensures compliance with established policies, procedures, and regulatory requirements while overseeing the daily operations of Card Services. Processes member fraud claims for all card products, creates and manages fraud/non fraud cases, monitors member accounts, ensures all Visa reconciliations and general ledger accounts are balanced daily, and provides guidance and support to team members. Serves as the department lead in the manager's absence and works collaboratively with other departments to deliver exceptional member service.

Major Duties & Responsibilities:

  • Processes fraud/non fraud and ATM disputes for all debit and credit card products, ensuring timely resolution according to regulation and appropriate documentation.

  • Creates, reviews, and manages member fraud cases while maintaining accurate records.
  • Balances all Visa reconciliations and related general ledger accounts daily.
  • Monitors member accounts and resolves card-related issues promptly and professionally.
  • Ensures all card product transactions are posted accurately and within established timeframes.
  • Mentors, cross-trains, and provide day-to-day guidance to team members to ensure operational consistency.
  • Acts as department lead and provides operational coverage in the absence of the Card Services Manager.
  • Assists with departmental projects, workflow improvements, and implementation of new processes.
  • Maintains compliance with Visa Operating Regulations, NACHA, Regulation E, BSA, OFAC, and all applicable federal and state regulations.
  • Develops and updates departmental procedures to improve efficiency, service quality, and internal controls.
  • Works collaboratively with internal departments, vendors, and members to resolve complex issues.
  • Participates in team meetings, training initiatives, and continuous improvement activities.
  • Demonstrate dependable attendance and punctuality to support team productivity and business objectives. Performs other duties as assigned.

Non-essential Duties & Responsibilities

  • Performs other duties as assigned.

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