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Senior Card Operations Jobs (NOW HIRING)

Provides general training to Card Operations Associates. Compiles data and enters statistics, performs assigned posting and balancing duties, and various card processing functions as required.

Position Overview As a Senior Product Specialist supporting the Card Strategy team at SECU, you ... Partners with Card Strategy and Operations resources on day-to-day initiatives with an emphasis on ...

Provide end to end operational leadership for debit, credit, and prepaid card programs, overseeing issuance, processing, disputes, fraud operations, and full card lifecycle management to ensure ...

The Lead Client Support Specialist serves as the senior technical resource within the Cards Support ... card lifecycle, and network operations. * Maintain deep working knowledge of key cards platform ...

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Senior Card Operations information

See salary details

$39K

$98.7K

$159.5K

How much do senior card operations jobs pay per year?

As of May 31, 2026, the average yearly pay for senior card operations in the United States is $98,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Card Operations professional, and why are they important?

To thrive as a Senior Card Operations professional, you need in-depth knowledge of payment processing, card scheme regulations, and risk management, typically supported by a degree in finance, business, or a related field. Familiarity with core banking systems, card management software, and compliance platforms like Visa, Mastercard, or PCI DSS certification is often required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for managing complex operations and cross-functional teams. These abilities ensure secure, efficient, and compliant card operations, which are vital for customer trust and organizational reputation.

What are some common challenges faced by Senior Card Operations professionals, and how can they be addressed?

Senior Card Operations professionals often encounter challenges such as managing high transaction volumes, ensuring regulatory compliance, and swiftly resolving cardholder issues. Staying up to date with evolving industry regulations and implementing robust fraud prevention measures are key to success. Collaboration with IT, compliance, and customer service teams is essential for streamlining processes and maintaining operational efficiency. By leveraging automation tools and fostering continuous training, professionals in this role can effectively manage these challenges while supporting team growth and operational excellence.

What are Senior Card Operations?

Senior Card Operations professionals oversee and manage the processes related to card products such as credit, debit, and prepaid cards within a bank or financial institution. Their responsibilities typically include supervising card issuance, transaction management, fraud detection, compliance with regulations, and supporting customer service teams. They also work to improve operational efficiency, coordinate with vendors, and ensure the integrity and security of all card transactions. Senior Card Operations staff often lead a team and interact with other departments to resolve complex issues and implement new card-related initiatives.

What is the difference between Senior Card Operations vs Card Processing Specialist?

AspectSenior Card OperationsCard Processing Specialist
CredentialsRelevant certifications (e.g., CCSP, CTP), experience in card servicesBasic industry certifications, technical knowledge of processing systems
Work EnvironmentTeam leadership, cross-department collaboration, strategic planningOperational tasks, system management, transaction processing
Employer & Industry UsageFinancial institutions, card issuers, payment processorsPayment processing companies, banks, card networks

Senior Card Operations roles focus on overseeing card services, managing teams, and strategic planning, while Card Processing Specialists handle day-to-day transaction processing and system management. The senior role involves leadership and broader responsibilities, whereas the specialist role is more technical and operational.

More about Senior Card Operations jobs
What cities are hiring for Senior Card Operations jobs? Cities with the most Senior Card Operations job openings:
What are the most commonly searched types of Card Operations jobs? The most popular types of Card Operations jobs are:
What states have the most Senior Card Operations jobs? States with the most job openings for Senior Card Operations jobs include:
Infographic showing various Senior Card Operations job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $98,723 per year, or $47.5 per hour.

Senior Card Operations Associate

hsfcu

Honolulu, HI

$43.32K - $60.64K/yr

Other

Medical, Dental, Life, Retirement, PTO

Posted 15 days ago


Job description

Position Summary

Coordinates and oversees functions assigned to the Card Operations Associates, ensuring accurate completion of card processing and member services functions. Ensures adherence to regulations and established internal security measures. Researches, analyzes, and performs back-office functions to prevent, resolve, and mitigate fraudulent card and ATM activity. Provides general training to Card Operations Associates. Compiles data and enters statistics, performs assigned posting and balancing duties, and various card processing functions as required. Performs related clerical and balancing duties as required. Understands all card processing functions and provides assistance as needed. Professionally serves members and vendors, providing phone and email support for various departments and members, including troubleshooting card denials, instant issue production, ATM machines, and card disputes. Assists with planning, evaluating, and administering card operations and functions.

Qualifications/Experience

  • 2-4 years of related experience in Card Operations. 
  • Knowledge of ATMs and card processing procedures and requirements.
  • Ability to analyze transaction data; determine probability of fraud; and take appropriate action to mitigate fraud losses.
  • Familiarity with related accounting procedures.
  • Able to use 10-key, PC, telephone, card machine, and all related business equipment.
  • Excellent verbal and written communication, analytical and problem-solving skills.
  • Excellent customer service skills.
  • Independently handle a variety of responsibilities simultaneously and be able to prioritize those tasks.
  • Well organized, detail-oriented, with the ability to multi-task.
  • Ability to assist and train department staff.
  • Working knowledge of MS Windows (i.e. Word, Excel and PowerPoint) to effectively utilize multiple software systems.
  • High school graduate or equivalent; college coursework in business or finance preferred.

Salary Range

  • Minimum - $43,316
  • Maximum - $60,642

Benefits:

 

  • Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
  • Health Coverage: Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.
  • Paid Time Off: Enjoy 13 paid annual holidays and up to 29 PTO days.
  • Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions.
  • Transportation Subsidy: On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
  • Health & Wellness:  Access to wellness fairs, flu shot clinics, and on-site fitness centers.
  • Additional Benefits:  Flexible spending plans, credit union discounts, life, accident, and disability insurance.
  • Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.
  • Work Environment: HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.
  • Employee Testimonials: Employees appreciate the supportive environment where everyone’s voice is heard and valued. The credit union has been recognized as one of Hawaii’s best places to work for over 12 years.

Overview:

Are you ready to join a dynamic team that values collaboration, growth, and making a positive impact in our community? Look no further than Hawaii State Federal Credit Union! We’re more than just a financial institution; we’re a family that believes in being “Always Right By You.”

Hawaii State Federal Credit Union (HSFCU) is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together. HSFCU offers a dynamic and supportive work environment where employees can thrive both personally and professionally.

  • Voted Hawaii's Best Places to Work 2024, 2025 (Hawaii Business Magazine)
  • Voted Hawaii's Best - Best Financial Credit Union 2024 (Star Advertiser)