ZipRecruiter

Log In

1

Salesforce Help Desk Jobs (NOW HIRING)

Collabera

Help Desk Support

Carrollton, TX · On-site

$19.25 - $26/hr

Helpdesk Support Duration: 4-5 Months (May Extend) Client: Large Multimedia Firm (Fortune 500 ... SFDC database Qualifications Requirements: 1-2 years experience in a call center environment 2+ ...

Ability Beyond

Temp-To-Hire IT Help Desk

Bethel, CT · On-site

Temp-To-Hire IT Help Desk Support ($ 22.28 / Hour | On-Site, Bethel, CT | M-F 8A-5P) Temporary ... Manage and respond to support requests through Salesforce, phone, email, and walk-up support

360 IT Professionals

Help Desk Support 3

Coralville, IA · On-site

$18.75 - $25.50/hr

Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ... Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as ...

Salesforce, Inc.

Deal Desk Manager

New York, NY · On-site

As a Deal Desk Manager, you will be responsible for delivering deal structuring and pricing support ... Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess ...

Salesforce, Inc.

Deal Desk Manager

Atlanta, GA · On-site

As a Deal Desk Manager, you will be responsible for delivering deal structuring and pricing support ... Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess ...

Innosoul inc

Telecom/Network Technician

Raleigh, NC

$22.75 - $29.50/hr

NC-803556 Onsite/Local Telecom/Network Technician (night shift/12+) with anti-virus, firewalls/switches, Juniper/VMWare/Microsoft/Cisco, cabling, VOIP, NOC, ESInet/NG911, Salesforce, Help desk ...

Salesforce, Inc.

Deal Desk Manager

Atlanta, GA · On-site

As a Deal Desk Manager, you will be responsible for delivering deal structuring and pricing support ... Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess ...

Salesforce, Inc.

Deal Desk Manager

Chicago, IL · On-site

As a Deal Desk Manager, you will be responsible for delivering deal structuring and pricing support ... Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess ...

Window Nation

IT Help Desk Administrator

Fulton, MD

Responsibilities -Provide helpdesk support and resolve problems to the end user's satisfaction ... Salesforce.com support and troubleshooting The position requires hands-on experience working with:

Window Nation

IT Help Desk Administrator

Fulton, MD · On-site

Responsibilities -Provide helpdesk support and resolve problems to the end user's satisfaction ... Salesforce.com support and troubleshooting The position requires hands-on experience working with ...

PowerPlan, Inc

Business Systems Analyst

Atlanta, GA · Hybrid

Strong customerservice mindset and attention to detail * 5+ years of increasingly responsible duties and functions in a Salesforce help-desk environment as an analyst or system admin. * 3+ years of ...

PowerPlan, Inc

Business Systems Analyst

Atlanta, GA · Hybrid

Strong customerservice mindset and attention to detail * 5+ years of increasingly responsible duties and functions in a Salesforce help-desk environment as an analyst or system admin. * 3+ years of ...

Halvik

Salesforce Developer

Vienna, VA · Remote

$155K - $165K/yr

... Help Desk surge capacity, and backlog overflow. The developer will work within an Agile/SAFe ... Salesforce Platform Developer II. * Technical Proficiency: Advanced knowledge of Apex, Lightning ...

Halvik

Salesforce Developer

Vienna, VA · On-site

$155K - $165K/yr

... Help Desk surge capacity, and backlog overflow. The developer will work within an Agile/SAFe ... Salesforce Platform Developer II. * Technical Proficiency: Advanced knowledge of Apex, Lightning ...

next page

Showing results 1-20

People also search for

All JobsSalesforce Help Desk Jobs

Salesforce Help Desk information

See salary details

$14

$24

$35

How much do salesforce help desk jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for salesforce help desk in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Salesforce Help Desk position, and why are they important?

To thrive as a Salesforce Help Desk professional, you need a solid understanding of Salesforce CRM, troubleshooting skills, and experience supporting end-users, often supported by a degree in information technology or equivalent experience. Familiarity with Salesforce Service Cloud, basic admin features, and certifications like Salesforce Certified Administrator are highly valued. Excellent communication, patience, and a customer-focused attitude are key soft skills that help you succeed in assisting users. These competencies ensure timely issue resolution, enhance user satisfaction, and support efficient business operations reliant on Salesforce.

What are some typical daily responsibilities for someone working in a Salesforce Help Desk role?

In a Salesforce Help Desk role, your daily tasks generally include responding to user inquiries, troubleshooting technical issues, and providing step-by-step guidance on Salesforce functionalities. You may also be responsible for documenting common problems, escalating more complex technical issues to Salesforce administrators or developers, and assisting with user onboarding or training. Close collaboration with other IT team members and end-users is common to ensure efficient resolution of CRM-related issues. This role offers the opportunity to build in-depth knowledge of both Salesforce and customer service best practices, which can open paths to more advanced Salesforce administration or business analyst positions.

What is a Salesforce Help Desk job?

A Salesforce Help Desk job involves providing technical support to users experiencing issues with Salesforce. This role includes troubleshooting problems, assisting with system navigation, resolving login or access issues, and escalating complex cases to administrators or developers. Help desk professionals also train users on best practices and new features. Strong communication and problem-solving skills are essential for success in this role.

More about Salesforce Help Desk jobs
What cities are hiring for Salesforce Help Desk jobs? Cities with the most Salesforce Help Desk job openings:
What are the most commonly searched types of Salesforce Help Desk jobs? The most popular types of Salesforce Help Desk jobs are:
What states have the most Salesforce Help Desk jobs? States with the most job openings for Salesforce Help Desk jobs include:
What job categories do people searching Salesforce Help Desk jobs look for? The top searched job categories for Salesforce Help Desk jobs are:
Salesforce Help Desk jobs near you
Infographic showing various Salesforce Help Desk job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,106 per year, or $24.1 per hour.
Help Desk Analyst -Sr-App Support

Help Desk Analyst -Sr-App Support

360 IT Professionals

Durham, NC • On-site

$19.75 - $27/hr

Contractor

Posted 5 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

Short Description:

UPDATE: This is an Application/Production Support position where selected candidates will support the client's application by assisting outside customers/agents who are accessing the system. This role also requires a high level of customer experience, and is not a hardware based help desk role.

Experience and knowledge of browser-based applications.

Experience researching, analyzing and interpreting automated system problems.

Experience working in a Application/Production Support based (not hardware) help desk environment.

Experience writing and running SQL queries.

Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer questions.

Additional Information

Thanks and Regards,

Vikas Kumar

vikas.kumar(@)360itpro.com

 


Apply