ZipRecruiter

Log In

1

Salesforce Help Desk Jobs Near Me

Maven LLC

IT Service Desk Analysts

Columbus, OH

... a friendly, helpful way, including reaching out to them for resolution, building trust, and ... Salesforce as a ticketing tool Reviewing tools, calls, and reports to define trends of issues that ...

160 Driving Academy

Campus Coordinator

Hilliard, OH

$18 - $20/hr

Description Are you a reliable and organized professional who enjoys helping operations run ... Familiarity with Salesforce, Outlook, and standard office systems. * Experience with clerical ...

Posted today

next page

Showing results 1-20

All JobsSalesforce Help Desk JobsSalesforce Help Desk Jobs Near Me

Salesforce Help Desk information

See salary details

$14

$24

$35

How much do salesforce help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for salesforce help desk in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What are popular job titles related to Salesforce Help Desk jobs?

For Salesforce Help Desk jobs, the most frequently searched job titles are:

What job categories do people searching Salesforce Help Desk jobs look for?

The top searched job categories for Salesforce Help Desk jobs are:

What cities are hiring for Salesforce Help Desk jobs?

Cities with the most Salesforce Help Desk job openings:

What states have the most Salesforce Help Desk jobs?

States with the most job openings for Salesforce Help Desk jobs include:

What are the most commonly searched types of Salesforce Help Desk jobs?

The most popular types of Salesforce Help Desk jobs are:

Salesforce Help Desk jobs near you
A map of the United States highlighting the number of Salesforce Help Desk job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Salesforce Help Desk job openings in each state, with California having the most at 2 and Alaska the least at 0.

Clinical Help Desk Support (Phone / Email)

Ruri Software Technologies LLC

Dublin, OH • On-site

$16.50 - $21.25/hr

Full-time

Re-posted 29 days ago

Job description

Job Title: Clinical Help Desk Support (Phone / Email)
Location : Dublin , Ohio
Overall experience level: Preferred minimum of 2-7 years' experience as a IT support / call center agent
looking for a helpdesk agent to provide support within a call center for a Healthcare client. This helpdesk provides support coverage 24x7 / 365 days a year.
As a support desk agent your duties would include
• Answering phones and monitoring Electronic Submissions for a Healthcare client's Clinical product
• Creating Support Tickets in Salesforce (Case tracking tool)
• Multi-tasking between multiple online tools
• Working with PHI and PII Data
• Ensuring that cases are assigned and worked within standard operating process guidelines
• Handling issues reported by Patients regarding account management, authentication, and basic site navigation that can typically be addressed quickly with first call resolution.
• Product Support includes but not limited too - Password Resets, Messaging Providers, Dependent Management, Locating Health Records
Primary skills requested:
Tracking
Healthcare knowledge
Salesforce
Helpdesk
Support
Email
Phone
For this role we value:
• Willingness to work in a highly structured and tightly supervised environment
• Ability to follow documented standard operating procedures to ensure PHI Integrity
• Excellent Communication skills; both verbal and written
• Strong competencies in Empathy, Patience, and listening & understanding the issue being reported
• Exceptional troubleshooting and case documentation skills required
• Flexible / Adaptable to shift schedule changes
• Ability to multi-task and handle ever changing priorities
• Experience working within a high-volume call center desirable 1+ years applications support and customer service experience
• Basic understanding of Healthcare Terminology Basic IT competencies
Overall experience level:
Mandatory minimum of 1+ years' experience working within a high-volume call center
Desirable 2+ years applications support and customer service experience

Apply