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Sales Operations Manager Jobs in Ohio (NOW HIRING)

The Sales Operations Manager will lead the Sales Operations efforts around deal management, working closely with Account Management, Regional Sales VPs and other internal stakeholders involved in ...

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Sales Operations Manager

Elyria, OH · On-site

$77K - $124K/yr

Sales Operations Manager Elyria, OH, United States Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit ...

Sales Operations Manager Elyria, OH, United States Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit ...

Conduct momentum forecasting to anticipate sales trends and support demand planning decisions. * Develop talent within the Program Management, Customer Service, and Customer Focus Teams to provide ...

Conduct momentum forecasting to anticipate sales trends and support demand planning decisions. * Develop talent within the Program Management, Customer Service, and Customer Focus Teams to provide ...

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Showing results 1-20

Sales Operations Manager information

See Ohio salary details

$34.7K

$94.5K

$139.3K

How much do sales operations manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for sales operations manager in Ohio is $94,451.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,600.00 and $105,500.00 per year, depending on experience, location, and employer.

What are Sales Operations Managers?

Sales Operations Managers are professionals who oversee and optimize the processes, tools, and strategies that support a company's sales team. They analyze sales data, manage CRM systems, streamline workflows, and coordinate between different departments to ensure sales goals are met efficiently. Their role often includes forecasting, reporting, territory alignment, and training sales staff. By improving sales processes and removing obstacles, they help the sales team perform at its best.

What Does a Sales Operations Manager Do?

A sales operations manager ensures that salespeople are operating at their optimal efficiency. Through the use of data and the latest technology, they help manage the sales staff with a focus on improving productivity. Job duties for a sales operations manager include evaluating Customer Relationship Management (CRM) data. This information allows them to provide meaningful sales content, manage lists of viable sales leads, and connect salespeople with the right customers. They may also create sales dashboards to allow sales managers to make the best business decisions.

What are the key skills and qualifications needed to thrive as a Sales Operations Manager, and why are they important?

To thrive as a Sales Operations Manager, you need strong analytical abilities, process optimization skills, and a background in business or sales, often supported by a relevant degree. Proficiency with CRM platforms like Salesforce, data analysis tools such as Excel or Tableau, and sales automation systems is typically required. Exceptional communication, problem-solving, and leadership abilities help drive cross-functional collaboration and influence stakeholders. These skills ensure efficient sales processes, data-driven decision-making, and the achievement of revenue goals.

What is the difference between Sales Operations Manager vs Sales Analyst?

AspectSales Operations ManagerSales Analyst
ResponsibilitiesOversees sales processes, strategy, and team coordinationAnalyzes sales data, generates reports, and provides insights
Required SkillsLeadership, strategic planning, CRM managementData analysis, Excel, reporting tools
Work EnvironmentManagement, cross-department collaborationData-focused, analytical tasks
Common CertificationsSalesforce certifications, management trainingData analysis certifications, Excel courses

The Sales Operations Manager focuses on managing sales processes and teams, while the Sales Analyst concentrates on analyzing sales data to inform decisions. Both roles require analytical skills, but the manager role involves leadership and strategic planning, making it suitable for those with management experience.

What are some common challenges faced by Sales Operations Managers, and how can they be addressed?

Sales Operations Managers often encounter challenges such as aligning sales processes across teams, integrating new technologies, and maintaining accurate sales data. Addressing these issues requires strong communication skills, continuous training, and close collaboration with sales, marketing, and IT departments. Proactively standardizing procedures and utilizing CRM tools can help streamline workflows and improve data accuracy, ultimately boosting overall sales team efficiency.
What are the most commonly searched types of Sales Operations jobs in Ohio? The most popular types of Sales Operations jobs in Ohio are:
What are popular job titles related to Sales Operations Manager jobs in Ohio? For Sales Operations Manager jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Sales Operations Manager jobs? Cities in Ohio with the most Sales Operations Manager job openings:
Infographic showing various Sales Operations Manager job openings in Ohio as of July 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $94,451 per year, or $45.4 per hour.

Sales Operations Manager

GNCO, Inc.

Brooklyn Heights, OH

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

Sales Operations Manager – Full-Time (Exempt)
GNCO, Inc. | Brooklyn Heights, OH
Reports To: Director of Internal Operations
Benefits: Health, Dental, Vision, 401(k), Paid Time Off
JOB SUMMARY
The Sales Operations Manager is responsible for leading and developing the Sales Coordinator team while driving efficiency, accuracy, and consistency across sales operations processes. This role combines direct people leadership, including coaching, training, and performance development, with oversight of sales support workflows and cross-functional coordination among Sales, Customer Service, Operations, and Production. The Supervisor serves as the primary escalation point for the team and plays a key role in building a high-performing, customer-focused, and engaged department.
ESSENTIAL FUNCTIONS
Sales Operations Management
  • Oversee the accurate and timely processing of sales orders, quotes, contracts, and related documentation.
  • Ensure team compliance with established sales operations procedures, pricing guidelines, and customer communication standards.
  • Serve as the primary escalation point for complex customer, order, and operational issues.
  • Partner with Sales, Customer Service, Operations, and other departments to support efficient order fulfillment and customer satisfaction.
  • Balance workload and resources to maintain service levels and operational efficiency.
Team Leadership amp; Development
  • Lead, coach, and develop a team of Sales Coordinators, providing daily direction, performance management, and ongoing support.
  • Oversee onboarding, training, and cross-training initiatives to ensure consistent execution of processes and service standards.
  • Foster a collaborative, accountable, and customer-focused team environment.
  • Address performance concerns proactively, including documentation and corrective action in partnership with Human Resources.
Process Improvement amp; Business Support
  • Develop, maintain, and improve sales operations processes, workflows, and standard operating procedures.
  • Identify opportunities to improve efficiency, reduce errors, and enhance the customer experience.
  • Support the implementation of process improvements, system enhancements, and operational initiatives.
  • Monitor operational and departmental metrics to identify trends, risks, and improvement opportunities.
Inventory Planning amp; Analysis
  • Monitor inventory levels, turnover, lead times, and product availability to support customer demand.
  • Partner with Sales, Operations, and Production teams to support inventory planning and demand forecasting activities.
  • Analyze inventory performance, investigate discrepancies, and recommend corrective actions.
  • Track and report on key inventory performance indicators.
Reporting amp; Communication
  • Prepare, analyze, and communicate reports related to sales operations, inventory, order accuracy, and team performance.
  • Provide leadership with regular updates on workload trends, performance metrics, and continuous improvement initiatives.
  • Maintain accurate documentation, training materials, and process resources.
  • Perform other duties as assigned.
POSITION QUALIFICATIONS
EDUCATION
  • Bachelor's degree in Business, Sales, Operations Management, or a related field (or equivalent experience).
EXPERIENCE
  • 3–5 years of experience in sales operations, sales support, or a related administrative/operations function.
  • 1-3 years of supervisory, team lead, or people leadership experience preferred.
  • Experience with CRM/ERP systems (e.g., Salesforce, Dynamics 365, or similar).
ADDITIONAL REQUIREMENTS
  • Demonstrated ability to coach, mentor, and develop team members at varying experience levels.
  • Strong project management, organizational, and time management skills; able to prioritize competing demands.
  • Proficiency in Microsoft Office Suite, with strong Excel skills.
  • Excellent written and verbal communication skills, with the ability to convey information clearly to internal teams and external customers.
  • Sound judgment in handling confidential and sensitive personnel or customer matters.
  • Comfortable operating in a multi-entity or multi-company environment.
  • Calm, solutions-oriented approach to problem-solving and conflict resolution.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.