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Saas Operations Manager Jobs (NOW HIRING)

AppFolio

Revenue Operations Manager

Goleta, CA

Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver insights. Experience in Tableau, SQL, Advanced Excel/Google Sheets is a plus. * Growth Mindset:

AppFolio

Revenue Operations Manager

Columbus, OH

Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver insights. Experience in Tableau, SQL, Advanced Excel/Google Sheets is a plus. * Growth Mindset:

AppFolio

Revenue Operations Manager

San Diego, CA

Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver insights. Experience in Tableau, SQL, Advanced Excel/Google Sheets is a plus. * Growth Mindset:

AppFolio

$114K - $143K/yr

The Revenue Operations Manager will be part of a high-performance and collaborative sales ... Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver ...

AppFolio

Revenue Operations Manager

Columbus, OH

$114K - $143K/yr

The Revenue Operations Manager will be part of a high-performance and collaborative sales ... Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver ...

AppFolio

Revenue Operations Manager

Richardson, TX · On-site

$114K - $143K/yr

The Revenue Operations Manager will be part of a high-performance and collaborative sales ... Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver ...

AppFolio

Revenue Operations Manager

Richardson, TX

Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver insights. Experience in Tableau, SQL, Advanced Excel/Google Sheets is a plus. * Growth Mindset:

BambooHR

Sales Operations Manager

Draper, UT · On-site +1

Essential Job Duties As a Sales Operations Manager at BambooHR, your primary focus will be on ... SaaS Experience: You have strong experience in a fast-paced SaaS environment. * Certifications: You ...

Known

Senior SaaS Administrator

New York, NY

$94K - $127K/yr

Jira Service Management sits at the center of this role. You will design, build, and maintain the ... Experience scaling SaaS operations at a growing company. * History of replacing manual access ...

Known

Senior SaaS Administrator

New York, NY · On-site

$94K - $127K/yr

Jira Service Management sits at the center of this role. You will design, build, and maintain the ... Experience scaling SaaS operations at a growing company. * History of replacing manual access ...

State Street Corporation

Release Manager

Burlington, MA · On-site

$80K - $140K/yr

This role bridges engineering and SaaS operations ensuring seamless, high-quality releases across a ... Own and manage the release lifecycle including build schedules, packaging, deployment execution ...

SS&C

Technical Project Manager

West Palm Beach, FL · Hybrid

In this role, you will own end-to-end delivery of projects across the SaaS Operations portfolio, partnering with CloudOps, Platform Engineering, Solution Architecture, SRE and Service Management ...

Trimble, Inc.

Revenue Operations Manager

Westminster, CO · On-site

$122K - $168K/yr

Drive SaaS Revenue Lifecycle and Subscription Based Revenue Services as our next Senior Revenue Operations Manager! Become an essential Senior Revenue Operations Manager responsible for mastering the ...

AppFolio

Revenue Operations Manager

Santa Barbara, CA

$114K - $143K/yr

The Revenue Operations Manager will be part of a high-performance and collaborative sales ... Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver ...

AppFolio

Revenue Operations Manager

San Diego, CA · On-site

$114K - $143K/yr

The Revenue Operations Manager will be part of a high-performance and collaborative sales ... Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver ...

Trimble

Revenue Operations Manager

Westminster, CO

$122K - $168K/yr

Drive SaaS Revenue Lifecycle and Subscription Based Revenue Services as our next Senior Revenue Operations Manager! Become an essential Senior Revenue Operations Manager responsible for mastering the ...

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$31K

$63.5K

$118.5K

How much do saas operations manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for saas operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a SaaS Operations Manager?

A SaaS Operations Manager is responsible for overseeing the daily operations and performance of software-as-a-service (SaaS) platforms within an organization. They manage system uptime, user access, integrations, and ensure that the SaaS products are running efficiently and securely. This role often involves collaborating with IT, security, and business teams to optimize processes, address incidents, and implement best practices for SaaS management. Additionally, they may be involved in vendor management, cost optimization, and compliance with relevant regulations.

What is the difference between Saas Operations Manager vs Customer Success Manager?

AspectSaas Operations ManagerCustomer Success Manager
Primary FocusOverseeing SaaS platform operations, process optimization, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Required SkillsTechnical knowledge, process management, analyticsCommunication, relationship building, problem-solving
Work EnvironmentOperations teams, technical departmentsCustomer support, sales, account management
Common CertificationsITIL, PMP, SaaS-specific certificationsCSM, CACM, related customer service certifications

The Saas Operations Manager primarily focuses on managing SaaS platform operations and optimizing processes, while the Customer Success Manager concentrates on maintaining customer relationships and ensuring satisfaction. Both roles are vital in SaaS companies but serve different functions within the organization.

How much is the salary of an operations manager?

The salary of a SaaS Operations Manager typically ranges from $70,000 to $130,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may offer higher compensation, often including bonuses and benefits.

What does a SaaS operations manager do?

A SaaS operations manager oversees the daily functions of a software-as-a-service company, including managing service delivery, optimizing processes, and ensuring customer satisfaction. They coordinate between technical teams, monitor system performance, and implement improvements using tools like dashboards and analytics to support business growth.

What are some common challenges SaaS Operations Managers face when scaling their platforms and how can they address them?

SaaS Operations Managers often encounter challenges such as ensuring system reliability during rapid growth, managing integrations with third-party tools, and maintaining strong security and compliance standards. As user bases expand, it’s critical to implement scalable infrastructure and robust monitoring tools to minimize downtime and quickly resolve incidents. Proactively collaborating with development, security, and customer support teams helps address these issues and fosters a culture of continuous improvement, ultimately ensuring a seamless experience for end users.

What skills are needed for SaaS?

A SaaS Operations Manager needs strong technical skills in cloud platforms, software deployment, and data analysis, along with project management and communication abilities. Knowledge of SaaS tools, customer support, and cybersecurity best practices are also important for effective operations management.

What are the key skills and qualifications needed to thrive as a SaaS Operations Manager, and why are they important?

To thrive as a SaaS Operations Manager, you need expertise in SaaS platform management, process optimization, and data analysis, typically supported by a degree in IT, business, or a related field. Familiarity with cloud infrastructure, subscription management tools, CRM systems, and certifications such as ITIL or SaaS-specific credentials are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage cross-functional teams and address client needs. These skills and qualities are crucial for ensuring smooth SaaS delivery, customer satisfaction, and operational efficiency in a dynamic technology environment.

Is operations manager a high position?

An operations manager is generally considered a mid- to senior-level role responsible for overseeing daily business activities, implementing policies, and improving efficiency. While it is a leadership position, it typically reports to higher executives such as directors or vice presidents, and the level of seniority can vary by organization.
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Saas Operations Manager jobs near you
Infographic showing various Saas Operations Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Revenue Operations Manager

Revenue Operations Manager

AppFolio

Goleta, CA

Full-time

Posted 29 days ago

AppFolio rating

7.2

Company rating: 7.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

155th of 209 rated software companies

Job description

Hi, We’re AppFolio
We’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.
The Revenue Operations Manager will be part of a high-performance and collaborative sales operations and enablement team. This role will encompass many aspects of operating a best in class sales organization including Go-to-market (GTM) planning, sales forecasting, business operations, and data analytics. This individual will have a deep understanding of our sales process, business initiatives, sales drivers, and our growth targets. A successful candidate in this role will be a key player in collaborating with Sales and Business leaders to identify and activate opportunities for improvement to achieve growth in each market segment.
Example projects include identifying business whitespace, building reporting infrastructure and executive dashboards, supporting pipe review cadences and business growth initiatives, and assisting in annual planning and monthly forecasting.
Your impact
  • Serve as strategic business partner to sales leaders to support performance reporting, KPI tracking, forecasting, and overall business performance.
  • Develop and maintain reports and dashboards that track business objectives/key results to accurately gauge the success of the business and help increase sales productivity.
  • Derive meaningful, actionable insights and specific recommendations from  sophisticated business analyses and advanced modeling to improve GTM effectiveness.
  • Create and deliver presentations with data-driven insights and a strategic narrative for senior executives.
  • Participate in the annual business planning process for the sales team through support with capacity planning, territory carving and quota setting.
  • Partner in determining the set of tools, automation, and processes needed to scale with the business.
  • Work cross-functionally with other business units teams including Marketing, Business Systems, and Finance
    Qualifications
    • Self Starter: Ability and expectation to take initiative; Someone who can work with minimal supervision and input to identify and execute against strategic business initiatives
    • Efficiency: Able to produce significant output with minimal wasted effort.  Successfully manage multiple projects from execution through to implementation and optimization
    • Communication: Able to provide a clear communication regarding strategy (what we are doing, why, how it impacts) and present it in a clear, articulate, real, and consistent way across all levels, internally and externally
    • Analytical Skills: Able to draw insightful conclusions from data. Deliver timely insights that contribute to driving performance; Effective at developing and maintaining performance dashboards and business intelligence
    • Flexibility / Adaptability: Adapts quickly to changing priorities and conditions.  Agile and can lead effectively through change. 
    • Technical Expertise:  Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver insights. Experience in Tableau, SQL, Advanced Excel/Google Sheets is a plus.
    • Growth Mindset: Positive, owns outcomes and takes responsibility for actions and relationships.
    • Honesty / Integrity: Does not cut corners ethically, earns trust and maintains confidences (this role will have access to company and personal confidential information).

     

    Must-Haves 
    • 3+ years of experience in management consulting, finance, sales operations, business operations, or an analytical/operational role
    • BA/BS degree or equivalent work experience
    • Advanced Excel Modeling / Analytical skills and CRM Reporting experience
    • Strong experience with Salesforce, SQL and Tableau preferred
    • Experience in software or services industry is a plus
    • Experience within a scaling organization in a fast paced, high growth environment 
    • Has strong analytical skills and a structured approach to solving unique business problems
    Location
    Find out more about our locations by visiting our site.
    Compensation & Benefits
    The compensation that we reasonably expect to pay for this role is: $114,400 - $143,000 [base pay/OTE]. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, experience, and internal equity.
    Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.
    Regular full-time employees are eligible for benefits - see here.

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