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Saas Operations Manager Jobs (NOW HIRING)

Celonis

Strategy & Operations Manager

New York, NY · On-site

As one of the world's fastest-growing enterprise SaaS companies, we are changemakers pushing the ... M data and internal reporting/BI tools. * Demonstrated ability to maintain operational dashboards ...

BambooHR

Sales Operations Manager

Draper, UT · On-site +1

Essential Job Duties As a Sales Operations Manager at BambooHR, your primary focus will be on ... SaaS Experience: You have strong experience in a fast-paced SaaS environment. * Certifications: You ...

New

AppFolio

Revenue Operations Manager

Columbus, OH

Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver insights. Experience in Tableau, SQL, Advanced Excel/Google Sheets is a plus. * Growth Mindset:

Celonis

Strategy & Operations Manager

Raleigh, NC · On-site

As one of the world's fastest-growing enterprise SaaS companies, we are changemakers pushing the ... M data and internal reporting/BI tools. * Demonstrated ability to maintain operational dashboards ...

AppFolio

Revenue Operations Manager

Richardson, TX

Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver insights. Experience in Tableau, SQL, Advanced Excel/Google Sheets is a plus. * Growth Mindset:

AppFolio

Revenue Operations Manager

Richardson, TX

$114K - $143K/yr

The Revenue Operations Manager will be part of a high-performance and collaborative sales ... Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver ...

AppFolio

Revenue Operations Manager

Columbus, OH

$114K - $143K/yr

The Revenue Operations Manager will be part of a high-performance and collaborative sales ... Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver ...

HW Media

Marketing Operations Manager

Dallas, TX · On-site

$70K - $80K/yr

Role Overview HousingWire is seeking a Marketing Operations Manager to drive the next phase of growth for its SaaS platform. This person will be the operational engine behind HousingWire marketing ...

Trimble, Inc.

Revenue Operations Manager

Westminster, CO · On-site

$122K - $168K/yr

Drive SaaS Revenue Lifecycle and Subscription Based Revenue Services as our next Senior Revenue Operations Manager! Become an essential Senior Revenue Operations Manager responsible for mastering the ...

Fairmarkit

IT Operations Manager

The Senior Manager, IT Operations will lead and evolve Fairmarkit's internal technology ecosystem ... SaaS platforms including Google Workspace, Okta, Zoom, Slack, Atlassian products, Microsoft ...

AppFolio

Revenue Operations Manager

San Diego, CA

$114K - $143K/yr

The Revenue Operations Manager will be part of a high-performance and collaborative sales ... Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver ...

AppFolio

Revenue Operations Manager

Santa Barbara, CA

$114K - $143K/yr

The Revenue Operations Manager will be part of a high-performance and collaborative sales ... Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver ...

Fairmarkit

IT Operations Manager

Dallas, TX · On-site

... SaaS platforms including Google Workspace, Okta, Zoom, Slack, Atlassian products, Microsoft ... operational standards, documentation, processes, and lifecycle management practices. • Manage ...

New

Trimble

Revenue Operations Manager

Westminster, CO

$122K - $168K/yr

Drive SaaS Revenue Lifecycle and Subscription Based Revenue Services as our next Senior Revenue Operations Manager! Become an essential Senior Revenue Operations Manager responsible for mastering the ...

HW Media

Marketing Operations Manager

Dallas, TX · On-site +1

Role Overview HousingWire is seeking a Marketing Operations Manager to drive the next phase of growth for its SaaS platform. This person will be the operational engine behind HousingWire marketing ...

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$31K

$63.5K

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How much do saas operations manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for saas operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a SaaS Operations Manager?

A SaaS Operations Manager is responsible for overseeing the daily operations and performance of software-as-a-service (SaaS) platforms within an organization. They manage system uptime, user access, integrations, and ensure that the SaaS products are running efficiently and securely. This role often involves collaborating with IT, security, and business teams to optimize processes, address incidents, and implement best practices for SaaS management. Additionally, they may be involved in vendor management, cost optimization, and compliance with relevant regulations.

What is the difference between Saas Operations Manager vs Customer Success Manager?

AspectSaas Operations ManagerCustomer Success Manager
Primary FocusOverseeing SaaS platform operations, process optimization, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Required SkillsTechnical knowledge, process management, analyticsCommunication, relationship building, problem-solving
Work EnvironmentOperations teams, technical departmentsCustomer support, sales, account management
Common CertificationsITIL, PMP, SaaS-specific certificationsCSM, CACM, related customer service certifications

The Saas Operations Manager primarily focuses on managing SaaS platform operations and optimizing processes, while the Customer Success Manager concentrates on maintaining customer relationships and ensuring satisfaction. Both roles are vital in SaaS companies but serve different functions within the organization.

What are some common challenges SaaS Operations Managers face when scaling their platforms and how can they address them?

SaaS Operations Managers often encounter challenges such as ensuring system reliability during rapid growth, managing integrations with third-party tools, and maintaining strong security and compliance standards. As user bases expand, it’s critical to implement scalable infrastructure and robust monitoring tools to minimize downtime and quickly resolve incidents. Proactively collaborating with development, security, and customer support teams helps address these issues and fosters a culture of continuous improvement, ultimately ensuring a seamless experience for end users.

What are the key skills and qualifications needed to thrive as a SaaS Operations Manager, and why are they important?

To thrive as a SaaS Operations Manager, you need expertise in SaaS platform management, process optimization, and data analysis, typically supported by a degree in IT, business, or a related field. Familiarity with cloud infrastructure, subscription management tools, CRM systems, and certifications such as ITIL or SaaS-specific credentials are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage cross-functional teams and address client needs. These skills and qualities are crucial for ensuring smooth SaaS delivery, customer satisfaction, and operational efficiency in a dynamic technology environment.
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What cities are hiring for Saas Operations Manager jobs? Cities with the most Saas Operations Manager job openings:
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Saas Operations Manager jobs near you
Infographic showing various Saas Operations Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Marketing Operations Manager

LegalOn Technologies

San Francisco, CA • Remote

$120K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

The Role

We’re looking for a builder-operator to join our Growth team. In this role, you will manage the systems, processes, and reporting that help our Growth organization scale effectively. This is a high-visibility role that partners closely with growth, sales, finance, and GTM leadership to improve execution and drive data-informed decision-making.

We are looking for someone who has excellent operational skills, a strong work ethic, and a proven track record of success in SaaS MOps. Experience in the legal/legaltech industry is a big plus! If you are a self-motivated individual with a passion for operations, growth and technology, we encourage you to apply.


Responsibilities

  • Build and optimize our marketing technology stack to support rapid GTM growth and enable seamless lead management
  • Develop and refine marketing operations processes, including lead scoring, routing, nurturing workflows, and funnel optimization to enhance efficiency and effectiveness
  • Lead the evaluation, implementation, and optimization of marketing technology solutions
  • Collaborate with the marketing team to implement and optimize multi-channel campaigns, ensuring accurate audience segmentation, email automation, and performance tracking.
  • Maintain clean and organized marketing and sales databases, providing regular analytics and insights to measure campaign ROI, lead quality, and pipeline contribution

Qualifications

  • 3-5 years of marketing operations experience in a fast paced environment, preferably at a startup or scaling SaaS company
  • Proven mastery of Hubspot, Google Analytics, Clay, Zapier and other marketing automation tools
  • Ability to analyze marketing performance data, uncover actionable insights, and translate complex data into strategic recommendations that drive measurable outcomes.
  • Strong communication and collaboration skills to work effectively with cross-functional teams.
  • Experience with Webflow and basic proficiency with JS/HTML

Miscellaneous

  • Full-time position
  • Remote working conditions depending on location. (San Francisco) Full flex working environment

Benefits: Health, Dental, Vision insurance, 401K, generous PTO


The salary range for this role is $120,000 - $160,000. Base salary may vary depending on relevant experience, skills, geographic location, and business needs. In addition to base pay, LegalOn offers equity, healthcare benefits and paid time off.


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