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Saas Operations Manager Jobs (NOW HIRING)

Momentus Technologies

Ai Operations Manager

They are seeking an AI Operations Manager to lead the development and implementation of AI-powered ... and SaaS tools that fit our stack and budget. • Prototype, build, and ship AI-powered internal ...

State Street Global Advisors

Release Manager

Burlington, MA · On-site

$80K - $140K/yr

This role bridges engineering and SaaS operations ensuring seamless, high-quality releases across a ... Own and manage the release lifecycle including build schedules, packaging, deployment execution ...

AppFolio

Revenue Operations Manager

Richardson, TX · On-site

Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver insights. Experience in Tableau, SQL, Advanced Excel/Google Sheets is a plus. * Growth Mindset:

AppFolio

Revenue Operations Manager

Richardson, TX · On-site

$114K - $143K/yr

The Revenue Operations Manager will be part of a high-performance and collaborative sales ... Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver ...

CARET

$140K - $150K/yr

Marketing Operations &Program Management * Manage and oversee the end-to-end execution of marketing ... Experience in B2B SaaS or technology environments * PMP, Agile, Scrum, or related project ...

AppFolio

Revenue Operations Manager

Columbus, OH

$114K - $143K/yr

The Revenue Operations Manager will be part of a high-performance and collaborative sales ... Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver ...

AppFolio

Revenue Operations Manager

San Diego, CA

$114K - $143K/yr

The Revenue Operations Manager will be part of a high-performance and collaborative sales ... Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver ...

AppFolio

Revenue Operations Manager

Santa Barbara, CA

$114K - $143K/yr

The Revenue Operations Manager will be part of a high-performance and collaborative sales ... Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver ...

BambooHR

Sales Operations Manager

Draper, UT · On-site +1

Essential Job Duties As a Sales Operations Manager at BambooHR, your primary focus will be on ... SaaS Experience: You have strong experience in a fast-paced SaaS environment. * Certifications: You ...

Whoop

Software Engineering Manager

Boston, MA

$176K - $215K/yr

... SaaS operations. Requirements: Master's degree in Software Engineering, Engineering Management ... Information System Management or related field (or foreign degree equivalent). At least 2 years of ...

Momentus

Ai Operations Manager

Austin, TX · On-site +1

We are looking for a hands-on Manager of AI Operations & Internal Tooling to lead how our ... Evaluate and select AI models, platforms, and SaaS tools that fit our stack and budget. Build ...

Trimble, Inc.

Revenue Operations Manager

Westminster, CO · On-site

$122K - $168K/yr

Drive SaaS Revenue Lifecycle and Subscription Based Revenue Services as our next Senior Revenue Operations Manager! Become an essential Senior Revenue Operations Manager responsible for mastering the ...

Whoop

Software Engineering Manager

Boston, MA · On-site

$176K - $215K/yr

... SaaS operations. Requirements: Master's degree in Software Engineering, Engineering Management ... Information System Management or related field (or foreign degree equivalent). At least 2 years of ...

State Street Corporation

Release Manager

Burlington, MA · On-site

$80K - $140K/yr

This role bridges engineering and SaaS operations ensuring seamless, high-quality releases across a ... Own and manage the release lifecycle including build schedules, packaging, deployment execution ...

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Saas Operations Manager information

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$31K

$63.5K

$118.5K

How much do saas operations manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for saas operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a SaaS Operations Manager?

A SaaS Operations Manager is responsible for overseeing the daily operations and performance of software-as-a-service (SaaS) platforms within an organization. They manage system uptime, user access, integrations, and ensure that the SaaS products are running efficiently and securely. This role often involves collaborating with IT, security, and business teams to optimize processes, address incidents, and implement best practices for SaaS management. Additionally, they may be involved in vendor management, cost optimization, and compliance with relevant regulations.

What is the difference between Saas Operations Manager vs Customer Success Manager?

AspectSaas Operations ManagerCustomer Success Manager
Primary FocusOverseeing SaaS platform operations, process optimization, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Required SkillsTechnical knowledge, process management, analyticsCommunication, relationship building, problem-solving
Work EnvironmentOperations teams, technical departmentsCustomer support, sales, account management
Common CertificationsITIL, PMP, SaaS-specific certificationsCSM, CACM, related customer service certifications

The Saas Operations Manager primarily focuses on managing SaaS platform operations and optimizing processes, while the Customer Success Manager concentrates on maintaining customer relationships and ensuring satisfaction. Both roles are vital in SaaS companies but serve different functions within the organization.

What are some common challenges SaaS Operations Managers face when scaling their platforms and how can they address them?

SaaS Operations Managers often encounter challenges such as ensuring system reliability during rapid growth, managing integrations with third-party tools, and maintaining strong security and compliance standards. As user bases expand, it’s critical to implement scalable infrastructure and robust monitoring tools to minimize downtime and quickly resolve incidents. Proactively collaborating with development, security, and customer support teams helps address these issues and fosters a culture of continuous improvement, ultimately ensuring a seamless experience for end users.

What are the key skills and qualifications needed to thrive as a SaaS Operations Manager, and why are they important?

To thrive as a SaaS Operations Manager, you need expertise in SaaS platform management, process optimization, and data analysis, typically supported by a degree in IT, business, or a related field. Familiarity with cloud infrastructure, subscription management tools, CRM systems, and certifications such as ITIL or SaaS-specific credentials are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage cross-functional teams and address client needs. These skills and qualities are crucial for ensuring smooth SaaS delivery, customer satisfaction, and operational efficiency in a dynamic technology environment.
More about Saas Operations Manager jobs
What cities are hiring for Saas Operations Manager jobs? Cities with the most Saas Operations Manager job openings:
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Saas Operations Manager jobs near you
Infographic showing various Saas Operations Manager job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 65% Physical, 5% Hybrid, and 30% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Ai Operations Manager

Momentus Technologies

Remote

Full-time

Posted 3 days ago

Job description

Job Summary:
Momentus Technologies is a company that provides event and venue management software globally. They are seeking an AI Operations Manager to lead the development and implementation of AI-powered internal tools, enhancing operational efficiency and fostering innovation within the organization.
Responsibilities:
• Define and own the internal AI tooling roadmap, prioritizing by business impact and feasibility.
• Partner with department leads (Sales, Support, Engineering, Finance, etc.) to surface automation opportunities.
• Evaluate and select AI models, platforms, and SaaS tools that fit our stack and budget.
• Prototype, build, and ship AI-powered internal tools — chatbots, workflow automations, document processors, and data pipelines.
• Integrate LLMs and AI APIs (OpenAI, Anthropic, etc.) into existing systems via APIs, Zapier, Make, or custom code.
• Maintain a library of reusable prompt templates, fine-tuned workflows, and automation playbooks.
• Provide regular and on demand training across the organization.
• Establish guardrails, usage policies, and monitoring for AI tools used internally in cooperation with our Legal team and CISO.
• Track cost, quality, and adoption metrics for every tool deployed; iterate based on data.
• Ensure all tooling meets security, privacy, and compliance standards.
Qualifications:
Required:
• 3+ years of experience in technical operations, platform engineering, or a related field.
• Demonstrated experience building and deploying AI or LLM-based tooling in a production or company-wide context.
• Proficiency with at least one scripting language (Python, JavaScript/TypeScript preferred).
• Hands-on experience with AI APIs and platforms (OpenAI, Anthropic, Cohere, or similar).
• Strong understanding of prompt engineering, RAG pipelines, and AI workflow orchestration.
• Experience with no-code/low-code automation tools (Zapier, Make, n8n, etc.).
• Excellent communication skills — able to explain AI concepts to non-technical stakeholders.
Preferred:
• Experience at a B2B SaaS company, especially during a 50–300 person growth stage.
• Background in data engineering, DevOps, or internal developer tools.
• Exposure to enterprise security and compliance standards (SOC 2, GDPR).
Company:
Momentus Technologies is a software development company that offers end-to-end solutions for venue and event management. Founded in 1985, the company is headquartered in O'fallon, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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