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Saas Operations Manager Jobs in Chicago, IL (NOW HIRING)

Smokeball

Sales Operations Manager

Chicago, IL · On-site

$100K - $110K/yr

About the Role We are seeking a highly analytical, detail-oriented Sales Operations Manager to ... Experience supporting SaaS sales organizations. * Excellent analytical, problem-solving, and ...

New

DocuSign

GTM Strategy & Operations Manager

Chicago, IL · On-site +1

$132K - $206K/yr

What you'll do As a GTM Strategy & Operations Manager, you are a highly-motivated self-starter who ... SaaS experience with a focus on Enterprise tech * Understanding of SaaS business models and market ...

Xerispharma

Manager, Cybersecurity Operations

Chicago, IL · On-site

$120 - $165/hr

The Manager, Cybersecurity Operations owns day to day security operations and incident response ... Maintain an accurate inventory of security relevant assets (devices, SaaS applications, privileged ...

FullBloom

Virtual Central Operations Manager

Chicago, IL · On-site +1

$60K - $75K/yr

Overview The Virtual Central Operations Manager r serves as the operational leader of Catapult ... SaaS, or services organization. Experience in the classroom preferred. * Proven success driving ...

Salestars

SaaS Account Executive

Chicago, IL · On-site

$70K/yr

... manage daily operations What You'll Bring to Engine: * B2B Sales Experience: Minimum of 1.5+ years of SDR/BDR SaaS experience OR 2 - 5 Years of Closing Experience * Hunter Mentality: Expertise with ...

trg.

Customer Operations Partner

Chicago, IL · On-site

$138K/yr

... with a fast-scaling SaaS startup modernising how food and consumer goods brands buy their ... This is a hybrid role with a mix of account management and operational improvement, supported by AI ...

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All JobsSaas Operations JobsSaas Operations Manager JobsSaas Operations Manager Jobs in Chicago, IL

Saas Operations Manager information

See Chicago, IL salary details

$32K

$65.4K

$122.2K

How much do saas operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for saas operations manager in Chicago, IL is $65,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $79,900.00 per year, depending on experience, location, and employer.

What is a SaaS Operations Manager?

A SaaS Operations Manager is responsible for overseeing the daily operations and performance of software-as-a-service (SaaS) platforms within an organization. They manage system uptime, user access, integrations, and ensure that the SaaS products are running efficiently and securely. This role often involves collaborating with IT, security, and business teams to optimize processes, address incidents, and implement best practices for SaaS management. Additionally, they may be involved in vendor management, cost optimization, and compliance with relevant regulations.

What are the key skills and qualifications needed to thrive as a SaaS Operations Manager, and why are they important?

To thrive as a SaaS Operations Manager, you need expertise in SaaS platform management, process optimization, and data analysis, typically supported by a degree in IT, business, or a related field. Familiarity with cloud infrastructure, subscription management tools, CRM systems, and certifications such as ITIL or SaaS-specific credentials are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage cross-functional teams and address client needs. These skills and qualities are crucial for ensuring smooth SaaS delivery, customer satisfaction, and operational efficiency in a dynamic technology environment.

What are some common challenges SaaS Operations Managers face when scaling their platforms and how can they address them?

SaaS Operations Managers often encounter challenges such as ensuring system reliability during rapid growth, managing integrations with third-party tools, and maintaining strong security and compliance standards. As user bases expand, it’s critical to implement scalable infrastructure and robust monitoring tools to minimize downtime and quickly resolve incidents. Proactively collaborating with development, security, and customer support teams helps address these issues and fosters a culture of continuous improvement, ultimately ensuring a seamless experience for end users.

What is the difference between Saas Operations Manager vs Customer Success Manager?

AspectSaas Operations ManagerCustomer Success Manager
Primary FocusOverseeing SaaS platform operations, process optimization, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Required SkillsTechnical knowledge, process management, analyticsCommunication, relationship building, problem-solving
Work EnvironmentOperations teams, technical departmentsCustomer support, sales, account management
Common CertificationsITIL, PMP, SaaS-specific certificationsCSM, CACM, related customer service certifications

The Saas Operations Manager primarily focuses on managing SaaS platform operations and optimizing processes, while the Customer Success Manager concentrates on maintaining customer relationships and ensuring satisfaction. Both roles are vital in SaaS companies but serve different functions within the organization.

What are popular job titles related to Saas Operations Manager jobs in Chicago, IL?

For Saas Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Saas Operations Manager jobs in Chicago, IL look for?

The top searched job categories for Saas Operations Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Saas Operations Manager jobs?

Cities near Chicago, IL with the most Saas Operations Manager job openings:

Saas Operations Manager jobs near you
Infographic showing various Saas Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,421 per year, or $31.5 per hour.

Sales Operations Manager (Chicago-based)

seoClarity

Chicago, IL • On-site

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description


seoClarity is an enterprise SaaS platform at the center of how leading brands win in search. We combine technical SEO, content strategy, and AI-driven insights to help organizations improve visibility, drive acquisition, and make smarter marketing decisions at scale. Most sales teams don't lose deals because of their product. They lose them in the moments that matter.
  • A missed question in discovery.
  • A weak pivot when the conversation gets uncomfortable.
  • A value story that almost lands... but doesn't stick.

At seoClarity, we're not looking for a Sales Operations Manager to build more content and hope it gets used. We're looking for someone who can step into those moments, raise the bar, and fundamentally improve how our team sells!
Sales Operations Manager (SaaS) (Chicago-based) Perks & Benefits
  • Competitive Compensation - annual salary range $75,000 to $100,000 + bonus
  • Robust Benefits Package - a well-rounded package designed to support your health, financial security, flexibility, and long-term growth, including major medical, dental, and vision coverage, company-sponsored life insurance, a 401(k) with company matching, commuter benefits, generous PTO, paid sick time, and company holidays.
  • Perks That Support You - a continuous learning stipend, paid parental leave with extended work-from-home flexibility for new mothers, company-wide celebrations, and an annual global summit that brings teams together.
  • Snack & Beverage Fuel - a fully stocked kitchen with snacks, drinks, and grab-and-go options to keep energy high and focus sharp throughout the day.
  • In-Office, Hybrid Schedule by Design: - our team comes together in our Downtown Chicago office Tuesday through Thursday for high-impact collaboration, with Mondays and Fridays reserved to focus on remote work. Explore building amenities and photos HERE

    • Convenient Downtown Access: easy access to major commuter options, including nearby CTA train and bus routes, Ogilvie Transportation Center, and Union Station.
    • On-Site Dining & Everyday Convenience: enjoy access to Market Creations, a convenient on-site café/restaurant, along with lobby services including a sundry shop, ATM, and FedEx Office.
    • Modern Building Amenities: the building features a newly upgraded amenity floor with the Connect 101 Lounge, flexible collaboration areas, conference space, and a game room for casual breaks or informal team connection.
    • Fitness & Commuter-Friendly Perks: tenants have access to FIT 101, a fitness center with cardio equipment, free weights, Peloton bikes, locker rooms, showers, towel service, and Cycle 101 secure bike storage.
    • Community & Tenant Experience: tenant programming, shared amenity spaces, and unique building features such as its on-site beehive sustainability program.

Sales Operations Manager (SaaS) (Chicago-based) Requirements
  • 5+ years of experience in Sales Enablement, Sales Training, or a quota-carrying SaaS sales role with a strong coaching component
  • Background working with Account Executives in B2B SaaS, ideally in MarTech, digital marketing, or data-driven platforms
  • Strong understanding of what "good" looks like in a sales conversation across discovery, demo, and close
  • Experience using or willingness to adopt AI and conversation intelligence tools (Gong, Chorus, or similar) to improve sales performance
  • Proven ability to coach and influence reps in a way that drives real behavior change
  • Comfortable giving direct, honest feedback while building trust with the team
  • Experience working with mid-market and enterprise sales cycles, including multi-threaded deals
  • Ability to break down complex concepts into clear, simple, and compelling messaging
  • High level of ownership and accountability for improving team performance
  • Curiosity and adaptability in learning new tools, especially as AI continues to evolve how sales teams operate

Sales Operations Manager (SaaS) (Chicago-based) Responsibilities
  • Sit in real sales conversations across discovery, demo, and late-stage deals to identify where execution breaks down and where it can be elevated
  • Use conversation intelligence and AI tools to analyze call patterns, messaging effectiveness, and deal progression
  • Coach Account Executives directly on how to run stronger conversations, ask better questions, and control deal momentum
  • Identify patterns in both won and lost deals and turn those insights into practical, repeatable guidance for the team
  • Leverage AI to surface insights faster, highlight coaching opportunities, and scale what's working across the team
  • Lead live coaching sessions, role plays, and deal reviews that improve confidence and consistency across reps
  • Refine how we position seoClarity's value across SEO, AI, and digital marketing conversations so it lands clearly with prospects
  • Partner closely with Sales leadership to pinpoint performance gaps and address them in a focused, actionable way
  • Help reps navigate complex, multi-stakeholder enterprise deals with stronger storytelling and business alignment
  • Improve how reps handle objections, pricing conversations, and competitive positioning

Benefits
About Us
seoClarity is the technology leader in Search Engine Optimization (SEO) marketing analytics, and our technology platform and services help the world's best and biggest brands optimize their website content so they can be found online and connect to their customers.
Diversity, Equity, and Inclusion
At seoClarity, we embrace and celebrate our differences. We believe that diverse backgrounds, cultures, abilities, experiences, thoughts, and perspectives lead to more creative problem-solving, better outcomes and a stronger organization. seoClarity is proud to be an equal opportunity employer. We believe all our colleagues share in this commitment to fostering an environment that supports, inspires, and respects all individuals. We seek to recruit, develop, and retain the most talented individuals from all social classes, who also share our beliefs.
At seoClarity, employment is based solely on an individual's merit and qualifications related to their professional competence. We do not discriminate against any applicant or employee because of race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, mental or physical disability, age, genetic information, military or veteran status, marital status, pregnancy or related conditions, or any other basis protected by law or local ordinance.

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