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Saas Operations Manager Jobs in Rhode Island (NOW HIRING)

iCIMS

Senior Manager, Customer Success

Providence, RI · On-site

... driving operational results, business outcomes, and customer success initiatives in a SaaS ... Ability to manage competing priorities and operate effectively in a dynamic, fast-paced environment.

NinjaOne

Senior Release Manager

NC · On-site +1

Proven experience managing releases for SaaS or cloud-native platforms at scale. * Experience ... The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching ...

Vanteo

Service Desk Administrator

Carolina, RI · Hybrid

... management, employee onboarding and offboarding, SaaS administration, system configuration ... Security & Operations * Enforce technology standards, policies, and security controls.

New

Smartapp

Product Manager

East Greenwich, RI · On-site

From planning through operations, Smartapp.com™ is a first-of-its-kind integrated work automation ... Invent, design, and document functional requirements for our SaaS based product offerings * Review ...

Smartapp

Product Manager

East Greenwich, RI

From planning through operations, Smartapp.com is a first-of-its-kind integrated work automation ... Invent, design, and document functional requirements for our SaaS based product offerings * Review ...

Smartapp

Product Manager

East Greenwich, RI · On-site

From planning through operations, Smartapp.com is a first-of-its-kind integrated work automation ... Invent, design, and document functional requirements for our SaaS based product offerings * Review ...

Smartapp

Product Manager

East Greenwich, RI · On-site

From planning through operations, Smartapp.com™ is a first-of-its-kind integrated work automation ... Invent, design, and document functional requirements for our SaaS based product offerings * Review ...

Hayward

Sr. Manager, CRM

North Kingstown, RI · On-site

Lead cross-functional efforts with Finance, Sales, Operations, IT, Marketing, Quality, Product ... Additional data-handling SaaS applications Additionally, this role is responsible for: * Lead ...

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All JobsSaas Operations JobsSaas Operations Manager JobsSaas Operations Manager Jobs in Rhode Island

Saas Operations Manager information

See Rhode Island salary details

$30.4K

$62.1K

$116K

How much do saas operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for saas operations manager in Rhode Island is $62,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $75,900.00 per year, depending on experience, location, and employer.

What is a SaaS Operations Manager?

A SaaS Operations Manager is responsible for overseeing the daily operations and performance of software-as-a-service (SaaS) platforms within an organization. They manage system uptime, user access, integrations, and ensure that the SaaS products are running efficiently and securely. This role often involves collaborating with IT, security, and business teams to optimize processes, address incidents, and implement best practices for SaaS management. Additionally, they may be involved in vendor management, cost optimization, and compliance with relevant regulations.

What are the key skills and qualifications needed to thrive as a SaaS Operations Manager, and why are they important?

To thrive as a SaaS Operations Manager, you need expertise in SaaS platform management, process optimization, and data analysis, typically supported by a degree in IT, business, or a related field. Familiarity with cloud infrastructure, subscription management tools, CRM systems, and certifications such as ITIL or SaaS-specific credentials are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage cross-functional teams and address client needs. These skills and qualities are crucial for ensuring smooth SaaS delivery, customer satisfaction, and operational efficiency in a dynamic technology environment.

What are some common challenges SaaS Operations Managers face when scaling their platforms and how can they address them?

SaaS Operations Managers often encounter challenges such as ensuring system reliability during rapid growth, managing integrations with third-party tools, and maintaining strong security and compliance standards. As user bases expand, it’s critical to implement scalable infrastructure and robust monitoring tools to minimize downtime and quickly resolve incidents. Proactively collaborating with development, security, and customer support teams helps address these issues and fosters a culture of continuous improvement, ultimately ensuring a seamless experience for end users.

What is the difference between Saas Operations Manager vs Customer Success Manager?

AspectSaas Operations ManagerCustomer Success Manager
Primary FocusOverseeing SaaS platform operations, process optimization, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Required SkillsTechnical knowledge, process management, analyticsCommunication, relationship building, problem-solving
Work EnvironmentOperations teams, technical departmentsCustomer support, sales, account management
Common CertificationsITIL, PMP, SaaS-specific certificationsCSM, CACM, related customer service certifications

The Saas Operations Manager primarily focuses on managing SaaS platform operations and optimizing processes, while the Customer Success Manager concentrates on maintaining customer relationships and ensuring satisfaction. Both roles are vital in SaaS companies but serve different functions within the organization.

What are popular job titles related to Saas Operations Manager jobs in Rhode Island?

For Saas Operations Manager jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Saas Operations Manager jobs in Rhode Island look for?

The top searched job categories for Saas Operations Manager jobs in Rhode Island are:

What cities in Rhode Island are hiring for Saas Operations Manager jobs?

Cities in Rhode Island with the most Saas Operations Manager job openings:

Saas Operations Manager jobs near you
Infographic showing various Saas Operations Manager job openings in Rhode Island as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,143 per year, or $29.9 per hour.

Senior Manufacturing Advisor - Operations/Production/Plant Manager

SaaS Expert

Providence, RI • On-site

Full-time

Re-posted 2 days ago

Job description

ABOUT US:

Intangible Partners builds practical AI-powered systems that help growing manufacturing companies lift operational efficiency, reduce manual work, and unlock real business value. Our approach starts with understanding real processes, identifying high-impact opportunities, and deploying custom AI agents that deliver measurable results.

We have scaled products from zero to massive adoption, raised venture capital, and turned complex technology into tools customers gladly pay for.


APPLICANT QUALIFICATION QUESTIONS:

* Do you have 2 years+ experience in manufacturing?

* Do you have Manufacturing Leadership Experience? (Operations, Production or Plant)

* Are you familiar with the day-to-day operations and struggles of a typical small to mid-sized manufacturer?


REQUIREMENTS:

* 2+ Years in a Manufacturing Leadership Role

* High Performance Competitive Drive

THE ROLE:

As a Senior Manufacturing Operations Advisor, you will work directly with owners, presidents, and general managers inside high-mix, RFQ-driven manufacturing environments.

Your role is to do what you have done your entire career - just at a much higher level of impact:

* Diagnose where operations are leaking time, money, and trust.

* Identify the real causes behind late orders, margin bleed, and chaos.

* Serve as a trusted operational peer - not a salesperson, not a software pusher.

You will not be "selling AI." You will be helping manufacturers finally fix the problems they have been managing around for years.

And no - you do not need to be an AI engineer.

We have world-class technical talent building the systems. Your value is judgment, credibility, and operational truth.


WHO IS THIS FOR:

This role is for operators who have learned manufacturing the hard way - by living it.

You will thrive here if you deeply understand:

* How production actually breaks under pressure

* Why ERP and automation projects so often fail

* Where spreadsheets quietly destroy margin and visibility

* How change really happens on a shop floor and why forcing it never works

If you have spent years:

* Running plants

* Fixing broken schedules

* Protecting margins in messy environments

* Holding operations together with duct tape, grit, and experience

This role lets you apply that hard-earned expertise to transform manufacturing at scale - without owning the day-to-day firefighting anymore.


COMPENSATION & GROWTH:

This position has no caps on earning.

Your impact, relationships, and results directly shape your upside.

More importantly, this role offers something rare:

* Respect for your experience

* Exposure to elite technical talent

* A seat at the forefront of how AI reshapes manufacturing - the right way


FINAL THOUGHTS:

Manufacturing is entering a once-in-a-generation transition.

AI will either be layered on top of broken systems or guided by people who understand how plants truly operate.

This role exists for the second kind of leader.