ZipRecruiter

Log In

1

Saas Operations Manager Jobs in Woonsocket, RI (NOW HIRING)

Hi Marley

Sr. IT Systems Engineer

Boston, MA · On-site

$113K - $155K/yr

If you believe insurance can combine operational excellence and automation with a human touch, we'd ... Experience with SaaS license optimization and cost management across a distributed environment.

Hi Marley

Sr. IT Systems Engineer

Boston, MA · On-site +1

$113K - $155K/yr

If you believe insurance can combine operational excellence and automation with a human touch, we'd ... Experience with SaaS license optimization and cost management across a distributed environment.

Hi Marley

Sr. IT Systems Engineer

Boston, MA

$113K - $155K/yr

... SaaS applications our teams rely on, managing our device fleet, and building the AI-enabled ... operations. * AI-Native Productivity & Internal Tooling: Enable employees get the most out of Hi ...

Smartcat

GTM Operations Manager

Boston, MA

... SaaS environment. * Broad experience across both pre-sale and post-sale motions, with working ... management skills. * Ability to translate business goals into practical operational solutions and ...

Tiugo

Senior Marketing Operations Manager

Boston, MA · Remote

The Role Tiugo Technologies is a profitable, growing portfolio of four developer-focused SaaS ... Operations * Web analytics and tagging (GA4, Google Tag Manager) and the reporting built on that ...

Tiugo

Senior Marketing Operations Manager

Boston, MA · On-site

The Role Tiugo Technologies is a profitable, growing portfolio of four developer-focused SaaS ... Operations * Web analytics and tagging (GA4, Google Tag Manager) and the reporting built on that ...

Tiugo

Senior Marketing Operations Manager

Boston, MA · Remote

The Role Tiugo Technologies is a profitable, growing portfolio of four developer-focused SaaS ... Operations * Web analytics and tagging (GA4, Google Tag Manager) and the reporting built on that ...

Tiugo

Senior Marketing Operations Manager

Boston, MA · On-site +1

The Role Tiugo Technologies is a profitable, growing portfolio of four developer-focused SaaS ... Operations * Web analytics and tagging (GA4, Google Tag Manager) and the reporting built on that ...

next page

Showing results 1-20

All JobsSaas Operations JobsSaas Operations Manager JobsSaas Operations Manager Jobs in Woonsocket, RI

Saas Operations Manager information

See Woonsocket, RI salary details

$29.7K

$60.8K

$113.5K

How much do saas operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for saas operations manager in Woonsocket, RI is $60,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $74,300.00 per year, depending on experience, location, and employer.

What is a SaaS Operations Manager?

A SaaS Operations Manager is responsible for overseeing the daily operations and performance of software-as-a-service (SaaS) platforms within an organization. They manage system uptime, user access, integrations, and ensure that the SaaS products are running efficiently and securely. This role often involves collaborating with IT, security, and business teams to optimize processes, address incidents, and implement best practices for SaaS management. Additionally, they may be involved in vendor management, cost optimization, and compliance with relevant regulations.

What are the key skills and qualifications needed to thrive as a SaaS Operations Manager, and why are they important?

To thrive as a SaaS Operations Manager, you need expertise in SaaS platform management, process optimization, and data analysis, typically supported by a degree in IT, business, or a related field. Familiarity with cloud infrastructure, subscription management tools, CRM systems, and certifications such as ITIL or SaaS-specific credentials are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage cross-functional teams and address client needs. These skills and qualities are crucial for ensuring smooth SaaS delivery, customer satisfaction, and operational efficiency in a dynamic technology environment.

What are some common challenges SaaS Operations Managers face when scaling their platforms and how can they address them?

SaaS Operations Managers often encounter challenges such as ensuring system reliability during rapid growth, managing integrations with third-party tools, and maintaining strong security and compliance standards. As user bases expand, it’s critical to implement scalable infrastructure and robust monitoring tools to minimize downtime and quickly resolve incidents. Proactively collaborating with development, security, and customer support teams helps address these issues and fosters a culture of continuous improvement, ultimately ensuring a seamless experience for end users.

What is the difference between Saas Operations Manager vs Customer Success Manager?

AspectSaas Operations ManagerCustomer Success Manager
Primary FocusOverseeing SaaS platform operations, process optimization, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Required SkillsTechnical knowledge, process management, analyticsCommunication, relationship building, problem-solving
Work EnvironmentOperations teams, technical departmentsCustomer support, sales, account management
Common CertificationsITIL, PMP, SaaS-specific certificationsCSM, CACM, related customer service certifications

The Saas Operations Manager primarily focuses on managing SaaS platform operations and optimizing processes, while the Customer Success Manager concentrates on maintaining customer relationships and ensuring satisfaction. Both roles are vital in SaaS companies but serve different functions within the organization.

What job categories do people searching Saas Operations Manager jobs in Woonsocket, RI look for?

The top searched job categories for Saas Operations Manager jobs in Woonsocket, RI are:

What cities near Woonsocket, RI are hiring for Saas Operations Manager jobs?

Cities near Woonsocket, RI with the most Saas Operations Manager job openings:

Saas Operations Manager jobs near you
Infographic showing various Saas Operations Manager job openings in Woonsocket, RI as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $60,805 per year, or $29.2 per hour.

Manager of Software Platform Operations, SaaS and Oracle - Work From Home

Boston, MA • On-site, Remote

Next Step Systems
IT Services • 11 - 50 employees
Learn more about Next Step Systemsexternal

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago

Job description

Manager of Software Platform Operations, SaaS and Oracle - Work From Home
We are looking for a Manager of Software Platform Operations. This role has strategic responsibility for the successful creation, communication, monitoring, and improvement of the technology operations process. This is a hands-on management position reporting to the Vice President of Information Technology. This position is 100% Remote.
Responsibilities:
- Manage 24x7 operations team including US based employees and offshore contractors.
- Responsible for the deployment and availability of the customer platform.
- Evaluate and establish key metrics to identify platform health.
- Daily, weekly, and monthly reporting on key metrics.
- Identify areas of opportunity to increase availability and performance of the platform.
- Develop real-time dashboards to instrument platform health.
- Lead a continuous improvement initiative to make teams more effective according to our KPIs.
- Share results and propose actions based on these initiatives.
- Serve as change management agent and lead.
- Partner with technical leadership and other key stakeholders on resource utilization and quality tracking, including reporting, KPIs and continuous utilization improvement.
- Establish consistent KPIs, rollout across verticals, manage performance to assure we consistently achieve KPIs.
- Drive a culture of standardization, automation, innovation, and collaboration.
Qualifications:
- 3+ years leadership experience in an operations management role.
- 3+ years of experience in a SaaS environment.
- Previously worked in an Oracle database environment.
- Linux administration experience is required.
- Experience with various monitoring tools covering infrastructure, database performance APM, and RUM.
- Proven stakeholder management, negotiation and relationship building experience.
- Excellent leadership and communication skills.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Boston MA Jobs, Manager of Software Platform Operations, Operations Management, SaaS, Software As A Service, Oracle, Linux Administration, Monitoring Tools, Remote, Work From Home, Massachusetts Recruiters, IT Jobs, Massachusetts Recruiting
Looking to hire for similar positions in Boston, MA or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Managers of Software Platform Operations for jobs Boston, Massachusetts and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC

Apply