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Saas Operations Manager Jobs in Woonsocket, RI (NOW HIRING)

OpenGov Inc.

Sr. DevOps Engineer

Boston, MA · On-site

$175K - $195K/yr

As a Sr. DevOps Engineer, you'll own the design and delivery of the cloud systems, CI/CD pipelines ... Proven track record designing and managing AWS/Azure/GCP infrastructure for SaaS applications ...

DeleteMe

Devops Team Lead

Boston, MA · On-site

$125K - $145K/yr

Operating as a fast-paced, global SaaS company, DeleteMe serves both consumers and enterprises ... DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your ...

DeleteMe

Devops Team Lead

Boston, MA · Remote

$125K - $145K/yr

Operating as a fast-paced, global SaaS company, DeleteMe serves both consumers and enterprises ... DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your ...

1840 & Company

Sales Operations Admin

Canton, MA · Remote

... Manage the full order lifecycle across regions, tracking open cases and collaborating with Sales ... SaaS / Tech preferred)Strong communication skills and fluent English (written and verbal ...

Hbpublishing

Manager, Finance & Operations

Boston, MA · On-site

Harvard Business Publishing is seeking a Finance Manager to join the Harvard Business Impact ... Experience supporting SaaS, professional services, consulting, education, or subscription-based ...

New

Hi Marley

Sr. DevOps Engineer II

Boston, MA · On-site

$141K - $181K/yr

Design and operate cloud infrastructure on AWS that supports both our core SaaS platform and ... You have strong infrastructure-as-code skills with Terraform and understand how to manage state ...

1840 & Company

Sales Operations Admin

Canton, MA · Remote

... Manage the full order lifecycle across regions, tracking open cases and collaborating with Sales ... SaaS / Tech preferred)Strong communication skills and fluent English (written and verbal ...

Hi Marley

Sr. DevOps Engineer II

Boston, MA · On-site +1

$141K - $181K/yr

Design and operate cloud infrastructure on AWS that supports both our core SaaS platform and our ... You have strong infrastructure-as-code skills with Terraform and understand how to manage state ...

Validity

Account Manager

Boston, MA · On-site

$70K - $100K/yr

Role Title: Account Manager (SaaS Experience Required) LOCATION: We are focused on identifying ... In addition, you will leverage insights into customer operations, industry trends, and competitive ...

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Showing results 41-60

All JobsSaas Operations JobsSaas Operations Manager JobsSaas Operations Manager Jobs in Woonsocket, RI

Saas Operations Manager information

See Woonsocket, RI salary details

$29.7K

$60.8K

$113.5K

How much do saas operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for saas operations manager in Woonsocket, RI is $60,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $74,300.00 per year, depending on experience, location, and employer.

What is a SaaS Operations Manager?

A SaaS Operations Manager is responsible for overseeing the daily operations and performance of software-as-a-service (SaaS) platforms within an organization. They manage system uptime, user access, integrations, and ensure that the SaaS products are running efficiently and securely. This role often involves collaborating with IT, security, and business teams to optimize processes, address incidents, and implement best practices for SaaS management. Additionally, they may be involved in vendor management, cost optimization, and compliance with relevant regulations.

What are the key skills and qualifications needed to thrive as a SaaS Operations Manager, and why are they important?

To thrive as a SaaS Operations Manager, you need expertise in SaaS platform management, process optimization, and data analysis, typically supported by a degree in IT, business, or a related field. Familiarity with cloud infrastructure, subscription management tools, CRM systems, and certifications such as ITIL or SaaS-specific credentials are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage cross-functional teams and address client needs. These skills and qualities are crucial for ensuring smooth SaaS delivery, customer satisfaction, and operational efficiency in a dynamic technology environment.

What are some common challenges SaaS Operations Managers face when scaling their platforms and how can they address them?

SaaS Operations Managers often encounter challenges such as ensuring system reliability during rapid growth, managing integrations with third-party tools, and maintaining strong security and compliance standards. As user bases expand, it’s critical to implement scalable infrastructure and robust monitoring tools to minimize downtime and quickly resolve incidents. Proactively collaborating with development, security, and customer support teams helps address these issues and fosters a culture of continuous improvement, ultimately ensuring a seamless experience for end users.

What is the difference between Saas Operations Manager vs Customer Success Manager?

AspectSaas Operations ManagerCustomer Success Manager
Primary FocusOverseeing SaaS platform operations, process optimization, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Required SkillsTechnical knowledge, process management, analyticsCommunication, relationship building, problem-solving
Work EnvironmentOperations teams, technical departmentsCustomer support, sales, account management
Common CertificationsITIL, PMP, SaaS-specific certificationsCSM, CACM, related customer service certifications

The Saas Operations Manager primarily focuses on managing SaaS platform operations and optimizing processes, while the Customer Success Manager concentrates on maintaining customer relationships and ensuring satisfaction. Both roles are vital in SaaS companies but serve different functions within the organization.

What job categories do people searching Saas Operations Manager jobs in Woonsocket, RI look for?

The top searched job categories for Saas Operations Manager jobs in Woonsocket, RI are:

What cities near Woonsocket, RI are hiring for Saas Operations Manager jobs?

Cities near Woonsocket, RI with the most Saas Operations Manager job openings:

Saas Operations Manager jobs near you
Infographic showing various Saas Operations Manager job openings in Woonsocket, RI as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $60,805 per year, or $29.2 per hour.

Director, Sales (SaaS Clinical platform)

Silicon Tek Inc

Boston, MA • On-site

$150K - $200K/yr

Full-time

Re-posted 15 days ago

Job description

Director, Sales (SaaS Clinical platform)
Work Location – Boston MA. 
 
A Carlyle Portfolio Company focuses on the specific needs of pharmaceutical & biotech companies, delivering transformative business outcomes. The combination of AI research, advanced technical & analytics capabilities, domain expertise across the drug development & commercialization life cycle, and successful product co-development approach has made Saama a trusted partner and thought leader in the life sciences industry. If you possess a solutions mindset, strong management skills, and commitment to be part of a tremendous journey, join our growing, global team. See what Saama can do for your career and your journey.
 
Responsibilities:
  • Research potential clients and solicit customers for Life Science Solutions.
  • Weekly territory/business development and prospecting new leads and territory sponsors.
  • Qualifying the opportunities in the sales stages
  • Prospecting from Pharma/Life Sciences companies to clinical trials teams (Research & Development) business users as well as clinical business IT teams
  • Front line contact with customers, prospects & leads, and responsible for a quarterly revenue goal.
  • Follow the Sales process and document the progress of the sale into the salesforce system.
  • Regularly develop & submit accurate forecasts and reports as required.
  • Demonstrate a strong work ethic and willingness to get the job done.
  • Develop and maintain a high level of Saama solution & market knowledge to help customers succeed with Saama’s solution offerings.
  • Understand Saama’s platform and its applications Operational Insights, Clinical Insights and Risk-Based Monitoring.
  • Possess a strong understanding of Saama's solution and competition in the industry and positioning.
 
Requirements:
  • Understanding of clinical trials or drug development process and the sponsor persona/functions involved.
  • 10+ years of experience in the market of the competitive landscape, find companies looking to scale the solutions.
  • Experience qualifying the opportunity.
  • Documenting the customer requirements and qualifications in Salesforce/CRM systems.
  • Collaborating and coordinating with Presales, Product, and customer success team to prepare for the sponsor demo/mentions.
  • Minimum of 5 years of experience of prospecting/selling to Pharma/Life Sciences companies to clinical (RD) business users.
  • Selling experience of clinical products/solutions/services for Clinical trial Analytics, Clinical data lake, Clinical trial services to pharma clinical teams.
  • Working closely with sales planners will help create decks and proposals for brands and agencies.
  • Demonstrated interest in developing expertise in applied data & analytics.
  • Strong desire to learn.
  • Excellent verbal and written communication skills.
  • Strong organizational skills.
  • Experience conducting research and strong attention to detail and Task-oriented
  • Travel Requirements 40-100%