Job Summary We are seeking a SaaS Governance & Operations Analyst to lead delivery governance, Lean ... Key Responsibilities • Manage application-specific change requests, release coordination, and ...
Job Summary We are seeking a SaaS Governance & Operations Analyst to lead delivery governance, Lean ... Key Responsibilities • Manage application-specific change requests, release coordination, and ...
SaaS Governance & Operations Analyst
Sandy Springs, GA · On-site
$56.23 - $65.99/hr
Dental
Vision
Life
Retirement
Key Responsibilities * 7+ years of Manage application-specific change requests, release ... SaaS operations, governance, or program delivery * 8+ years of Advanced experience with Azure ...
SaaS Governance & Operations Analyst
Sandy Springs, GA · On-site
$56.23 - $65.99/hr
Dental
Vision
Life
Retirement
Key Responsibilities * 7+ years of Manage application-specific change requests, release ... SaaS operations, governance, or program delivery * 8+ years of Advanced experience with Azure ...
Senior Product Manager - Enterprise Platform (Workspace ONE UEM)
Atlanta, GA · On-site
$160 - $200/hr
Medical
Retirement
PTO
Own the upgrade strategy with SaaS Operations, establishing feedback loops between operational ... Manage strategic technology partner relationships--including DigiCert, Entrust, and PKI ...
Senior Product Manager - Enterprise Platform (Workspace ONE UEM)
Atlanta, GA · On-site
$160 - $200/hr
Medical
Retirement
PTO
Own the upgrade strategy with SaaS Operations, establishing feedback loops between operational ... Manage strategic technology partner relationships--including DigiCert, Entrust, and PKI ...
As Marketing Operations Manager, you will ensure that marketing programs run reliably, data flows ... COMPANY PowerPlan is a B2B SaaS organization helping enterprise customers optimize complex ...
As Marketing Operations Manager, you will ensure that marketing programs run reliably, data flows ... COMPANY PowerPlan is a B2B SaaS organization helping enterprise customers optimize complex ...
Marketing Operations Manager
Atlanta, GA · On-site
As Marketing Operations Manager, you will ensure that marketing programs run reliably, data flows ... COMPANY PowerPlan is a B2B SaaS organization helping enterprise customers optimize complex ...
Marketing Operations Manager
Atlanta, GA · On-site
As Marketing Operations Manager, you will ensure that marketing programs run reliably, data flows ... COMPANY PowerPlan is a B2B SaaS organization helping enterprise customers optimize complex ...
About the Role We're hiring a Payments Operations Manager to be the operational backbone of that ... SaaS business. • Demonstrated ability to build reporting and dashboard infrastructure from ...
New
About the Role We're hiring a Payments Operations Manager to be the operational backbone of that ... SaaS business. • Demonstrated ability to build reporting and dashboard infrastructure from ...
New
As Marketing Operations Manager, you will ensure that marketing programs run reliably, data flows ... COMPANY PowerPlan is a B2B SaaS organization helping enterprise customers optimize complex ...
As Marketing Operations Manager, you will ensure that marketing programs run reliably, data flows ... COMPANY PowerPlan is a B2B SaaS organization helping enterprise customers optimize complex ...
Marketing Operations Manager
Atlanta, GA · On-site
An Ideal Candidate Has: * 3+ years in marketing operations in a high-growth B2B SaaS company * Deep, hands-on experience in HubSpot (Marketing Hub + CRM) * Strong working knowledge of Salesforce and ...
Marketing Operations Manager
Atlanta, GA · On-site
An Ideal Candidate Has: * 3+ years in marketing operations in a high-growth B2B SaaS company * Deep, hands-on experience in HubSpot (Marketing Hub + CRM) * Strong working knowledge of Salesforce and ...
Senior Product Manager - Enterprise Platform (Workspace ONE UEM)
Atlanta, GA · Remote
$121K - $160K/yr
Medical
Retirement
Own the upgrade strategy in close partnership with SaaS Operations establishing feedback loops ... Manage strategic technology partner relationships - including DigiCert, Entrust, and PKI ...
Senior Product Manager - Enterprise Platform (Workspace ONE UEM)
Atlanta, GA · Remote
$121K - $160K/yr
Medical
Retirement
Own the upgrade strategy in close partnership with SaaS Operations establishing feedback loops ... Manage strategic technology partner relationships - including DigiCert, Entrust, and PKI ...
Senior Product Manager - Enterprise Platform (Workspace ONE UEM)
Atlanta, GA · On-site
$121K - $160K/yr
Medical
Retirement
PTO
Own the upgrade strategy in close partnership with SaaS Operations establishing feedback loops ... Manage strategic technology partner relationships - including DigiCert, Entrust, and PKI ...
Senior Product Manager - Enterprise Platform (Workspace ONE UEM)
Atlanta, GA · On-site
$121K - $160K/yr
Medical
Retirement
PTO
Own the upgrade strategy in close partnership with SaaS Operations establishing feedback loops ... Manage strategic technology partner relationships - including DigiCert, Entrust, and PKI ...
Sr Manager, SaaS Sales
Atlanta, GA · Remote
Maintain and improve sales operations, including CRM management, sales tools, SOPs, and reporting ... Strong understanding of modern SaaS sales tools and processes, including CRM management, sales ...
Sr Manager, SaaS Sales
Atlanta, GA · Remote
Maintain and improve sales operations, including CRM management, sales tools, SOPs, and reporting ... Strong understanding of modern SaaS sales tools and processes, including CRM management, sales ...
Billing Operations Manager
Atlanta, GA · On-site
SaaS and Cloud Business Knowledge * Strong understanding of SaaS and cloud services business models, revenue recognition principles, customer lifecycle management, and the operational complexities ...
New
Billing Operations Manager
Atlanta, GA · On-site
SaaS and Cloud Business Knowledge * Strong understanding of SaaS and cloud services business models, revenue recognition principles, customer lifecycle management, and the operational complexities ...
New
Billing Operations Manager
Atlanta, GA · On-site
SaaS and Cloud Business Knowledge * Strong understanding of SaaS and cloud services business models, revenue recognition principles, customer lifecycle management, and the operational complexities ...
New
Billing Operations Manager
Atlanta, GA · On-site
SaaS and Cloud Business Knowledge * Strong understanding of SaaS and cloud services business models, revenue recognition principles, customer lifecycle management, and the operational complexities ...
New
HR/AR and Marketing Manager
Atlanta, GA · On-site
$40K - $56K/yr
Willingness to learn HR, accounts receivable, marketing, and healthcare SaaS operations. Preferred * Experience with HubSpot, QuickBooks, payroll/HR systems, or project management tools. * Interest ...
HR/AR and Marketing Manager
Atlanta, GA · On-site
$40K - $56K/yr
Willingness to learn HR, accounts receivable, marketing, and healthcare SaaS operations. Preferred * Experience with HubSpot, QuickBooks, payroll/HR systems, or project management tools. * Interest ...
HR/AR and Marketing Manager
Atlanta, GA · On-site
$40K - $56K/yr
Willingness to learn HR, accounts receivable, marketing, and healthcare SaaS operations. Preferred * Experience with HubSpot, QuickBooks, payroll/HR systems, or project management tools. * Interest ...
HR/AR and Marketing Manager
Atlanta, GA · On-site
$40K - $56K/yr
Willingness to learn HR, accounts receivable, marketing, and healthcare SaaS operations. Preferred * Experience with HubSpot, QuickBooks, payroll/HR systems, or project management tools. * Interest ...
The Analyst manages the operational aspects of the Client Success function, equipping the team with ... Comfortable working in a SaaS or professional services environment. Success Profile * Client ...
Quick apply
The Analyst manages the operational aspects of the Client Success function, equipping the team with ... Comfortable working in a SaaS or professional services environment. Success Profile * Client ...
Sales Operations & Strategy Manager - Emerging Midmarket
Atlanta, GA · On-site
$163K - $220K/yr
Required * 5-8+ years in Sales Strategy, GTM strategy, sales operations, or management consulting at a SaaS or technology company - ideally including time at a top-tier consulting firm * Strong ...
Sales Operations & Strategy Manager - Emerging Midmarket
Atlanta, GA · On-site
$163K - $220K/yr
Required * 5-8+ years in Sales Strategy, GTM strategy, sales operations, or management consulting at a SaaS or technology company - ideally including time at a top-tier consulting firm * Strong ...
Required * 5-8+ years in Sales Strategy, GTM strategy, sales operations, or management consulting at a SaaS or technology company -- ideally including time at a top-tier consulting firm * Strong ...
Required * 5-8+ years in Sales Strategy, GTM strategy, sales operations, or management consulting at a SaaS or technology company -- ideally including time at a top-tier consulting firm * Strong ...
Data Architect
Atlanta, GA · On-site
$62.50 - $80.50/hr
... Management Systems (TMS) platform and products. This senior role is responsible for the ... SaaS operations serving global transportation and logistics customers. The Data Architect will ...
Data Architect
Atlanta, GA · On-site
$62.50 - $80.50/hr
... Management Systems (TMS) platform and products. This senior role is responsible for the ... SaaS operations serving global transportation and logistics customers. The Data Architect will ...
Site Reliability Engineer
Atlanta, GA · On-site
$100 - $120/hr
Medical
Dental
Vision
Life
Retirement
PTO
Solid knowledge of SaaS operations * Ability to succeed when facing ambiguity and differing levels ... We deliver our risk management and insurance core system solutions from a cloud-based platform that ...
Site Reliability Engineer
Atlanta, GA · On-site
$100 - $120/hr
Medical
Dental
Vision
Life
Retirement
PTO
Solid knowledge of SaaS operations * Ability to succeed when facing ambiguity and differing levels ... We deliver our risk management and insurance core system solutions from a cloud-based platform that ...
Saas Operations Manager information
See Georgia salary details
$26.2K - $32.9K
20% of jobs
$34.6K is the 25th percentile. Wages below this are outliers.
$32.9K - $39.6K
20% of jobs
The median wage is $44.5K / yr.
$39.6K - $46.3K
14% of jobs
$46.3K - $53K
9% of jobs
$53K - $59.8K
11% of jobs
$61.2K is the 75th percentile. Wages above this are outliers.
$59.8K - $66.5K
6% of jobs
$66.5K - $73.2K
6% of jobs
$73.2K - $79.9K
4% of jobs
$79.9K - $86.6K
3% of jobs
$86.6K - $93.3K
2% of jobs
$93.3K - $100.1K
4% of jobs
$26.2K
$53.6K
$100.1K
How much do saas operations manager jobs pay per year?
What is a SaaS Operations Manager?
What is the difference between Saas Operations Manager vs Customer Success Manager?
| Aspect | Saas Operations Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Overseeing SaaS platform operations, process optimization, and technical workflows | Ensuring customer satisfaction, onboarding, and retention |
| Required Skills | Technical knowledge, process management, analytics | Communication, relationship building, problem-solving |
| Work Environment | Operations teams, technical departments | Customer support, sales, account management |
| Common Certifications | ITIL, PMP, SaaS-specific certifications | CSM, CACM, related customer service certifications |
The Saas Operations Manager primarily focuses on managing SaaS platform operations and optimizing processes, while the Customer Success Manager concentrates on maintaining customer relationships and ensuring satisfaction. Both roles are vital in SaaS companies but serve different functions within the organization.
What are some common challenges SaaS Operations Managers face when scaling their platforms and how can they address them?
What are the key skills and qualifications needed to thrive as a SaaS Operations Manager, and why are they important?
Is a SaaS operations manager a high paying job?

Contractor
This job post has expired today. Applications are no longer accepted.
Job description
We are seeking a SaaS Governance & Operations Analyst to lead delivery governance, Lean Agile tracking, and operational oversight for SaaS platforms. This role ensures work is structured, tracked, auditable, and delivered predictably, with a strong focus on Azure DevOps (ADO), reporting, and cross-team coordination. The role requires adaptability, strong collaboration across business, technical, and vendor teams, accountability, attention to detail, and the ability to prioritize across multiple workstreams.
Key Responsibilities
• Manage application-specific change requests, release coordination, and maintenance tracking.
• Own Azure DevOps (ADO) Lean Agile methodology, structure, and backlog management, including creating and managing epics, features, user stories, tasks, and bugs.
• Monitor and update team documentation accordingly.
• Translate ad hoc communications, meetings, and operational updates into structured tracking and reporting.
• Facilitate daily standups, cross-functional syncs, and program-level reporting.
• Maintain governance documentation, operational procedures, and audit artifacts.
• Manage SOX controls, internal and external application-level audit tracking, and evidence readiness.
• Develop and maintain metrics, dashboards, and executive reporting.
• Drive process improvement and operational standardization initiatives.
• Collaborate effectively across business, technical, and vendor teams.
• Prioritize activities across multiple workstreams in an evolving environment.
• Maintain strong attention to detail and audit readiness across operational activities.
Required Qualifications
• Strong experience coordinating SaaS operations, governance, or program delivery.
• Advanced experience with Azure DevOps (ADO).
• Advanced proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, Teams, and SharePoint.
• Experience with Agile/SAFe frameworks and backlog management.
• Strong written and verbal communication skills.
• Strong organizational skills.
• Ability to adapt effectively in evolving environments.
• Strong collaboration skills across business, technical, and vendor teams.
• Self-motivated with a high level of accountability.
• Ability to prioritize in real time across multiple workstreams.
• Strong attention to detail and an audit-readiness mindset.
Preferred Qualifications
• Experience with audit and compliance, including SOX, SOC, and control frameworks.
• Experience supporting vendor-managed SaaS platforms, such as HRIS and payroll platforms.
• Experience building dashboards and metrics frameworks.
About Compunnel
Sourced by ZipRecruiter
Compunnel is a well-known company located in Plainsboro, NJ, US, recognized in the industry of IT Services and Solutions. Established in 1989, Compunnel offers a suite of services that help businesses integrate technology efficiently into their operations, a recognizable name in the IT solutions sphere for over three decades. The company’s service portfolio includes Digital Transformation, Business Intelligence, Cloud Services, Cybersecurity, and Application Modern Services, among others. Guided by its mission "to innovate with industry-leading digital solutions and disruptive tech strategies for unimagining business growth," the company underlines its commitment to offering out-of-the-box solutions to its clients. Remarkable achievements of the company include serving more than 30 Fortune 500 companies and providing job opportunities for over 50,000 individuals.
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Plainsboro, NJ, US
Year founded
1994