ZipRecruiter

Log In

1

Saas Operations Manager Jobs in Georgia (NOW HIRING)

Cerbo OptiMantra

Business Operations Manager

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What You'll Do As Business Operations Manager, you will sit within Finance and support operational ... Reporting to the VP, Finance in a fast-growing, PE-backed SaaS environment, this is a hands-on role ...

Salesforce, Inc.

Business Operations Manager

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Business Operations Manager Location: Austin, TX About Salesforce We're Salesforce, the Customer ... a SaaS or global technology environment. * Deep expertise in workforce planning, headcount ...

New

fluidrasa

Sr Manager, SaaS Sales

Atlanta, GA · Remote

Maintain and improve sales operations, including CRM management, sales tools, SOPs, and reporting ... Strong understanding of modern SaaS sales tools and processes, including CRM management, sales ...

Dolby

Billing Operations Manager

Atlanta, GA · On-site

SaaS and Cloud Business Knowledge * Strong understanding of SaaS and cloud services business models, revenue recognition principles, customer lifecycle management, and the operational complexities ...

CapTech Consulting

SaaS Platform Engineer

Atlanta, GA · On-site

  • Medical

  • Retirement

  • PTO

CapTech is seeking a SaaS platform engineer to play a hands-on role in the engineering ... access management, audits, and operational processes * Serve as a subject matter expert for the ...

next page

Showing results 1-20

All JobsSaas Operations JobsSaas Operations Manager JobsSaas Operations Manager Jobs in Georgia

Saas Operations Manager information

See Georgia salary details

$26.2K

$53.6K

$100.1K

How much do saas operations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for saas operations manager in Georgia is $53,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,600.00 and $65,400.00 per year, depending on experience, location, and employer.

What is a SaaS Operations Manager?

A SaaS Operations Manager is responsible for overseeing the daily operations and performance of software-as-a-service (SaaS) platforms within an organization. They manage system uptime, user access, integrations, and ensure that the SaaS products are running efficiently and securely. This role often involves collaborating with IT, security, and business teams to optimize processes, address incidents, and implement best practices for SaaS management. Additionally, they may be involved in vendor management, cost optimization, and compliance with relevant regulations.

What is the difference between Saas Operations Manager vs Customer Success Manager?

AspectSaas Operations ManagerCustomer Success Manager
Primary FocusOverseeing SaaS platform operations, process optimization, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Required SkillsTechnical knowledge, process management, analyticsCommunication, relationship building, problem-solving
Work EnvironmentOperations teams, technical departmentsCustomer support, sales, account management
Common CertificationsITIL, PMP, SaaS-specific certificationsCSM, CACM, related customer service certifications

The Saas Operations Manager primarily focuses on managing SaaS platform operations and optimizing processes, while the Customer Success Manager concentrates on maintaining customer relationships and ensuring satisfaction. Both roles are vital in SaaS companies but serve different functions within the organization.

What are some common challenges SaaS Operations Managers face when scaling their platforms and how can they address them?

SaaS Operations Managers often encounter challenges such as ensuring system reliability during rapid growth, managing integrations with third-party tools, and maintaining strong security and compliance standards. As user bases expand, it’s critical to implement scalable infrastructure and robust monitoring tools to minimize downtime and quickly resolve incidents. Proactively collaborating with development, security, and customer support teams helps address these issues and fosters a culture of continuous improvement, ultimately ensuring a seamless experience for end users.

What are the key skills and qualifications needed to thrive as a SaaS Operations Manager, and why are they important?

To thrive as a SaaS Operations Manager, you need expertise in SaaS platform management, process optimization, and data analysis, typically supported by a degree in IT, business, or a related field. Familiarity with cloud infrastructure, subscription management tools, CRM systems, and certifications such as ITIL or SaaS-specific credentials are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage cross-functional teams and address client needs. These skills and qualities are crucial for ensuring smooth SaaS delivery, customer satisfaction, and operational efficiency in a dynamic technology environment.

Is a SaaS operations manager a high paying job?

A SaaS operations manager typically earns a competitive salary that reflects experience, industry demand, and company size. Salaries for this role often range from mid to high six figures in larger organizations, especially with expertise in cloud platforms, process optimization, and team management.

What are popular job titles related to Saas Operations Manager jobs in Georgia?

For Saas Operations Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Saas Operations Manager jobs in Georgia look for?

The top searched job categories for Saas Operations Manager jobs in Georgia are:

What cities in Georgia are hiring for Saas Operations Manager jobs?

Cities in Georgia with the most Saas Operations Manager job openings:

Saas Operations Manager jobs near you
Infographic showing various Saas Operations Manager job openings in Georgia as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 2% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $53,581 per year, or $25.8 per hour.

SaaS Governance & Operations Analyst

NTT DATA Americas, Inc

Sandy Springs, GA • On-site

$56.23 - $65.99/hr

Other

Dental, Vision, Life, Retirement

Posted 10 days ago

NTT Data rating

7.4

Company rating: 7.4 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

117th of 223 rated it services

Job description

We are currently seeking a SaaS Governance & Operations Analyst to join our team in Atlanta, Georgia 
Job Info:
Hybrid (3 days in-office)
Our client is seeking a SaaS Governance & Operations Analyst to lead delivery governance, Lean Agile tracking, and operational oversight for SaaS platforms. This role ensures all work is structured, tracked, auditable, and delivered predictably, with a strong focus on Azure DevOps (ADO), reporting, and cross-team coordination.
Key Responsibilities
  • 7+ years of Manage application-specific change requests, release coordination, and maintenance tracking
  • 7+ years of Own Azure DevOps (ADO) Lean Agile methodology, structure, and backlog management (creating/managing epics, features, user stories, tasks, and bugs – monitoring and updating all team documentation accordingly)
  • Translate ad hoc communication, meetings, and operational updates into structured tracking and reporting
  • Facilitate daily standups, cross-functional syncs, and program-level reporting
  • Maintain governance documentation, operational procedures, and audit artifacts
  • Manage SOX controls, internal and external application-level audit tracking, and evidence readiness
  • Develop and maintain metrics, dashboards, and executive reporting
  • Drive process improvement and operational standardization initiatives
Required Qualifications
  • 8+ years of Strong experience coordinating SaaS operations, governance, or program delivery
  • 8+ years of Advanced experience with Azure DevOps (ADO)
  • 8+ years of Advanced proficiency in Microsoft Suite (Excel, PowerPoint, Word, Teams, SharePoint)
  • 8+ years of Experience with Agile/SAFe frameworks and backlog management
  • 8+ years of Strong written and verbal communication and organizational skills
Preferred Qualifications
  • Experience with audit/compliance (SOX, SOC, control frameworks)
  • Experience supporting vendor-managed SaaS platforms (e.g., HRIS, payroll)
  • Experience building dashboards and metrics frameworks
Core Competencies
  • Adaptability in evolving environments
  • Strong collaboration across business, technical, and vendor teams
  • Self-starter with high accountability
  • Ability to prioritize in real time across multiple workstreams
  • Strong attention to detail and audit readiness mindset

About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $56.23 to $65.99 W2. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits

What NTT Data employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

NTT DATA logo

About NTT DATA

Sourced by ZipRecruiter

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967

View All NTT DATA Jobs

Apply