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Saas Operations Manager Jobs (NOW HIRING)

AppFolio, Inc.

Revenue Operations Manager

$114K - $143K/yr

The Revenue Operations Manager will be part of a high-performance and collaborative sales ... Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver ...

Ironclad

Staff Technical Program Manager, IT

New York, NY · On-site

$120K - $145K/yr

What You Have * 6+ years of experience in technical program management, SaaS operations, IT ... operations, business technology, or a related function in a fast-paced environment, with a track ...

GRB

Technical Program Manager

Alexandria, VA · On-site

$130K - $160K/yr

GRB is seeking a Technical Program Manager (TPM) to manage the development and operations of our flagship SaaS product. The ideal candidate will be an experienced analytically and technically skilled ...

Avicenna

Billing Operations Manager

Vienna, VA · On-site

We are looking for an experienced Billing & Operations Manager to oversee our billing operations, client accounts, CRM management, SaaS software implementation, and operational workflows.

New

PowerDash Inc.

Operations Manager

Cambridge, MA · Hybrid

There should be a readiness to work with complex information domains in renewable energy and SaaS subscription management. Key Responsibilities * Oversee finance operations, including subscription ...

PowerDash Inc.

Operations Manager

Cambridge, MA · On-site

There should be a readiness to work with complex information domains in renewable energy and SaaS subscription management. Key Responsibilities * Oversee finance operations, including subscription ...

AppFolio

Revenue Operations Manager

Goleta, CA · On-site

Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver insights. Experience in Tableau, SQL, Advanced Excel/Google Sheets is a plus. * Growth Mindset:

AppFolio

$114K - $143K/yr

The Revenue Operations Manager will be part of a high-performance and collaborative sales ... Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver ...

AppFolio

Revenue Operations Manager

San Diego, CA

Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver insights. Experience in Tableau, SQL, Advanced Excel/Google Sheets is a plus. * Growth Mindset:

AppFolio

Revenue Operations Manager

Columbus, OH

Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver insights. Experience in Tableau, SQL, Advanced Excel/Google Sheets is a plus. * Growth Mindset:

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All JobsSaas Operations Manager Jobs

Saas Operations Manager information

See salary details

$31K

$63.5K

$118.5K

How much do saas operations manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for saas operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a SaaS Operations Manager?

A SaaS Operations Manager is responsible for overseeing the daily operations and performance of software-as-a-service (SaaS) platforms within an organization. They manage system uptime, user access, integrations, and ensure that the SaaS products are running efficiently and securely. This role often involves collaborating with IT, security, and business teams to optimize processes, address incidents, and implement best practices for SaaS management. Additionally, they may be involved in vendor management, cost optimization, and compliance with relevant regulations.

What is the difference between Saas Operations Manager vs Customer Success Manager?

AspectSaas Operations ManagerCustomer Success Manager
Primary FocusOverseeing SaaS platform operations, process optimization, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Required SkillsTechnical knowledge, process management, analyticsCommunication, relationship building, problem-solving
Work EnvironmentOperations teams, technical departmentsCustomer support, sales, account management
Common CertificationsITIL, PMP, SaaS-specific certificationsCSM, CACM, related customer service certifications

The Saas Operations Manager primarily focuses on managing SaaS platform operations and optimizing processes, while the Customer Success Manager concentrates on maintaining customer relationships and ensuring satisfaction. Both roles are vital in SaaS companies but serve different functions within the organization.

What are some common challenges SaaS Operations Managers face when scaling their platforms and how can they address them?

SaaS Operations Managers often encounter challenges such as ensuring system reliability during rapid growth, managing integrations with third-party tools, and maintaining strong security and compliance standards. As user bases expand, it’s critical to implement scalable infrastructure and robust monitoring tools to minimize downtime and quickly resolve incidents. Proactively collaborating with development, security, and customer support teams helps address these issues and fosters a culture of continuous improvement, ultimately ensuring a seamless experience for end users.

What are the key skills and qualifications needed to thrive as a SaaS Operations Manager, and why are they important?

To thrive as a SaaS Operations Manager, you need expertise in SaaS platform management, process optimization, and data analysis, typically supported by a degree in IT, business, or a related field. Familiarity with cloud infrastructure, subscription management tools, CRM systems, and certifications such as ITIL or SaaS-specific credentials are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage cross-functional teams and address client needs. These skills and qualities are crucial for ensuring smooth SaaS delivery, customer satisfaction, and operational efficiency in a dynamic technology environment.
More about Saas Operations Manager jobs
What cities are hiring for Saas Operations Manager jobs? Cities with the most Saas Operations Manager job openings:
What states have the most Saas Operations Manager jobs? States with the most job openings for Saas Operations Manager jobs include:
What job categories do people searching Saas Operations Manager jobs look for? The top searched job categories for Saas Operations Manager jobs are:
Saas Operations Manager jobs near you
Infographic showing various Saas Operations Manager job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 65% Physical, 5% Hybrid, and 30% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Revenue Operations Manager

AppFolio, Inc.

Remote

$114K - $143K/yr

Full-time

Posted 6 days ago

AppFolio rating

7.0

Company rating: 7.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Description
Hi, We're AppFolio
We're innovators, changemakers, and collaborators. We're more than just a software company - we're pioneers in cloud and AI who deliver magical experiences that make our customers' lives easier. We're revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.
The Revenue Operations Manager will be part of a high-performance and collaborative sales operations and enablement team. This role will encompass many aspects of operating a best in class sales organization including Go-to-market (GTM) planning, sales forecasting, business operations, and data analytics. This individual will have a deep understanding of our sales process, business initiatives, sales drivers, and our growth targets. A successful candidate in this role will be a key player in collaborating with Sales and Business leaders to identify and activate opportunities for improvement to achieve growth in each market segment.
Example projects include identifying business whitespace, building reporting infrastructure and executive dashboards, supporting pipe review cadences and business growth initiatives, and assisting in annual planning and monthly forecasting.
Your impact
  • Serve as strategic business partner to sales leaders to support performance reporting, KPI tracking, forecasting, and overall business performance.
  • Develop and maintain reports and dashboards that track business objectives/key results to accurately gauge the success of the business and help increase sales productivity.
  • Derive meaningful, actionable insights and specific recommendations from sophisticated business analyses and advanced modeling to improve GTM effectiveness.
  • Create and deliver presentations with data-driven insights and a strategic narrative for senior executives.
  • Participate in the annual business planning process for the sales team through support with capacity planning, territory carving and quota setting.
  • Partner in determining the set of tools, automation, and processes needed to scale with the business.
  • Work cross-functionally with other business units teams including Marketing, Business Systems, and Finance

Qualifications
  • Self Starter: Ability and expectation to take initiative; Someone who can work with minimal supervision and input to identify and execute against strategic business initiatives
  • Efficiency: Able to produce significant output with minimal wasted effort. Successfully manage multiple projects from execution through to implementation and optimization
  • Communication: Able to provide a clear communication regarding strategy (what we are doing, why, how it impacts) and present it in a clear, articulate, real, and consistent way across all levels, internally and externally
  • Analytical Skills: Able to draw insightful conclusions from data. Deliver timely insights that contribute to driving performance; Effective at developing and maintaining performance dashboards and business intelligence
  • Flexibility / Adaptability: Adapts quickly to changing priorities and conditions. Agile and can lead effectively through change.
  • Technical Expertise: Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver insights. Experience in Tableau, SQL, Advanced Excel/Google Sheets is a plus.
  • Growth Mindset: Positive, owns outcomes and takes responsibility for actions and relationships.
  • Honesty / Integrity: Does not cut corners ethically, earns trust and maintains confidences (this role will have access to company and personal confidential information).

Must-Haves
  • 3+ years of experience in management consulting, finance, sales operations, business operations, or an analytical/operational role
  • BA/BS degree or equivalent work experience
  • Advanced Excel Modeling / Analytical skills and CRM Reporting experience
  • Strong experience with Salesforce, SQL and Tableau preferred
  • Experience in software or services industry is a plus
  • Experience within a scaling organization in a fast paced, high growth environment
  • Has strong analytical skills and a structured approach to solving unique business problems

Location
Find out more about our locations by visiting our site.
Compensation & Benefits
The compensation that we reasonably expect to pay for this role is: $114,400 - $143,000 [base pay/OTE]. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, experience, and internal equity.
Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type. Regular full-time employees are eligible for benefits - see here.
About AppFolio
AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.
Why AppFolio
Grow We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.
Learn We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.
Impact We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.
Connect We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.
Paddle as One.
Learn more at appfolio.com/company/careers
Statement of Equal Opportunity
At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio.

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