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Saas In Hospitality Jobs (NOW HIRING)

Revenue Analytics

Data Scientist

Atlanta, GA

$95K - $110K/yr

In Hospitality, we are building products that help redefine what modern revenue management looks ... SaaS company that partners with hospitality, media, and transportation companies to solve their ...

Revenue Analytics

Data Scientist

Atlanta, GA · Remote

$95K - $110K/yr

Data Scientist Revenue Analytics is a SaaS company that helps companies make better revenue ... In Hospitality, we are building products that help redefine what modern revenue management looks ...

Revenue Analytics

Data Scientist

Atlanta, GA · On-site +1

$95K - $110K/yr

In Hospitality, we are building products that help redefine what modern revenue management looks ... SaaS company that partners with hospitality, media, and transportation companies to solve their ...

inKind

Account Executive, Charlotte

Charlotte, NC · Remote

Minimum 5 years of experience in a quota exceeding Sales role, preferably in Hospitality, FinTech, or SaaS * A hunter mentality with solid Sales and Business acumen * Excellent written and verbal ...

inKind

Account Executive - Houston

Houston, TX · On-site +1

$100K/yr

Minimum 5 years of experience in a quota exceeding Sales role, preferably in Hospitality, FinTech, or SaaS * A hunter mentality with solid Sales and Business acumen * Excellent written and verbal ...

inKind

Account Executive - Austin

Austin, IN · On-site +1

$100K/yr

Minimum 5 years of experience in a quota exceeding Sales role, preferably in Hospitality, FinTech, or SaaS * A hunter mentality with solid Sales and Business acumen * Excellent written and verbal ...

inKind

$100K/yr

Minimum 5 years of experience in a quota exceeding Sales role, preferably in Hospitality, FinTech, or SaaS * A hunter mentality with solid Sales and Business acumen * Excellent written and verbal ...

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Saas In Hospitality information

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$25.5K

$57.7K

$83K

How much do saas in hospitality jobs pay per year?

As of Jul 14, 2026, the average yearly pay for saas in hospitality in the United States is $57,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is SaaS in hospitality?

SaaS in hospitality refers to Software as a Service solutions tailored for the hospitality industry, such as hotels, restaurants, and resorts. These cloud-based platforms provide tools for managing reservations, guest services, property management, and more, all accessible via the internet. SaaS enables hospitality businesses to streamline operations, reduce IT maintenance, and scale their services efficiently. Common examples include property management systems (PMS), booking engines, and point-of-sale software. By using SaaS, hospitality providers can focus more on guest experience while relying on up-to-date, secure, and cost-effective technology.

What is the highest paid job in hospitality?

In hospitality, executive roles such as General Managers of large hotels or resort directors tend to be the highest paid, often earning six-figure salaries. Senior positions requiring extensive experience, leadership skills, and industry knowledge typically command the highest compensation in the field.

How does working in a SaaS role within the hospitality industry differ from other tech sectors, and what unique challenges might I encounter?

Working in a SaaS role tailored to hospitality means you’ll often collaborate closely with hotels, restaurants, or event venues to understand their operational needs. Unique challenges include adapting to rapid client feedback, supporting users with varying tech proficiency, and ensuring the platform integrates smoothly with legacy systems common in hospitality. The environment is typically fast-paced, customer-focused, and requires strong communication skills to bridge the gap between software and real-world hospitality operations. You may also work with cross-functional teams, including product, support, and customer success, to ensure your solutions drive tangible improvements for clients.

What are the key skills and qualifications needed to thrive in a SaaS role within the hospitality industry, and why are they important?

To thrive in a SaaS role in hospitality, you need a solid understanding of software solutions, hospitality operations, and relevant technical or business degrees. Familiarity with property management systems (PMS), customer relationship management (CRM) tools, and cloud-based platforms is typically required, along with certifications in SaaS products or sales methodologies being advantageous. Strong communication, customer-centricity, and problem-solving skills set top performers apart in this field. These skills are vital to effectively bridge technology and hospitality needs, ensuring seamless software adoption and enhanced guest experiences.

What are the 7 sectors of the hospitality industry?

The hospitality industry is typically divided into seven sectors: lodging, food and beverage, travel and tourism, entertainment, recreation, meetings and events, and timeshare and vacation ownership. A SaaS in hospitality may serve multiple sectors by providing software solutions for reservations, guest management, or event planning. Understanding these sectors helps professionals tailor services and technology to specific industry needs.

What is SaaS in the hospitality industry?

SaaS in the hospitality industry refers to software-as-a-service solutions that provide cloud-based tools for managing hotel operations, reservations, billing, and guest services. Hospitality professionals often use SaaS platforms to improve efficiency, data management, and customer experience without needing extensive on-site infrastructure.

How can I make 2000 a week working from home?

A SaaS professional in hospitality can earn $2000 weekly by offering specialized consulting, managing SaaS platforms for hospitality clients, or providing remote support and training. Building a strong client base, developing in-demand skills, and leveraging online platforms can help achieve this income level.
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Saas In Hospitality jobs near you
Infographic showing various Saas In Hospitality job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $57,716 per year, or $27.7 per hour.

Hapi - Platform Technical Support (Hospitality SaaS) - Remote

Aquiva and Hapi

Chicago, IL • Remote

Full-time

Posted 6 days ago

Job description

Hapi is hiring a Platform Technical Support Specialist to provide client and internal support for our Hospitality B2B SaaS platforms and products. This role includes communication with clients, reviewing error logs, managing support cases, and troubleshooting errors.
Successful candidates should be excellent at troubleshooting software issues, understanding how systems work, and collaborating with internal teams to resolve complex problems.
This role is open for LatAm (preferable) and fully remote. We are hiring a candidate with 7 days a week availability.

Key Responsibilities

  • Provide high-quality technical support to customers via phone, email, and chat, acting as the first point of contact for all inquiries.
  • Identify, troubleshoot, and resolve customer issues related to our software. This includes investigating potential bugs, guiding users through complex workflows, and answering configuration questions.
  • Own and manage a personal queue of support tickets in our ticketing system (e.g., Zendesk, Salesforce), ensuring timely, accurate resolution and clear communication.
  • Document all customer interactions and issue resolutions clearly and concisely.
  • Develop and maintain a deep understanding of our software's features, functions, and best practices.
  • Escalate complex or unresolved issues to senior specialists, Team Lead, or your Supervisor as needed.
  • Help build our internal and external customer-facing knowledge base by writing and updating help articles, FAQs, and troubleshooting guides.

Qualifications

Required:

  • At least one year of experience in a technical, customer-facing role, such as B2B SaaS support, technical support, application support, or similar (hospitality experience preferred).
  • Experience managing cases in a support ticketing system (Zendesk, Salesforce Service Cloud, Jira, or equivalent).
  • Demonstrated ability to troubleshoot software issues beyond scripted responses, including investigating root causes and working through ambiguity.
  • Customer-First Mindset: You have a genuine passion for helping people and a high degree of empathy. You remain calm and professional, even under pressure.
  • Technical Aptitude: You are tech-savvy and a quick learner. You enjoy figuring out how software works.
  • Communication Skills: Exceptional verbal and written communication in English. You can explain complex technical concepts in a simple, clear way.
  • Organization: You are highly organized, able to manage multiple priorities, and have excellent attention to detail.
Highly Desirable:
  • Experience with hospitality technology, including property management systems and interfaces.
  • Strong familiarity with AWS CloudWatch
  • Familiarity with RESTful APIs, JSON documents, and tools like Postman.
  • Direct experience in the hospitality industry or with hotel software (PMS, CRS, etc.).
  • Prior experience working for a B2B SaaS company.
  • Background in hospitality combined with hands-on experience supporting technology users.

Why Join Hapi

  • Be part of a fast-growing company shaping the future of hospitality technology connectivity.
  • Work on meaningful, high-visibility marketing initiatives that directly impact growth.
  • Collaborate with an experienced, strategic marketing team.
  • Opportunity to take ownership of design and help scale a global brand presence.