Risk Management Assistant Jobs (NOW HIRING)

Join a workforce where innovation and teamwork provide support to the community and citizens of Monroe County.

Compensation:

Job Description:

The primary function of this position is to provide paralegal support services to the staff attorneys and the Risk Manager representing the Monroe County Office of Risk Management. This position performs advanced clerical and administrative work in support of the Risk Management functions of the County Attorney's Office, namely, operation of the County's liability and property insurance program. This position will further assist County Attorney personnel with Public Records functions, including preparation of the County's responses to public records requests, subpoenas, and litigation discovery.

ESSENTIAL JOB FUNCTIONS

• Assists the Risk Manager in preparing applications for the implementation and renewal of County insurance policies; coordinates with County departments to collect required information.

• Maintains claim files in the Risk Management electronic database; receives incident reports, creates claim files, and ensures files remain current and complete throughout the claim lifecycle.

• Assists the Risk Manager in maintaining accurate schedules of insured County assets, including real property, contents, and vehicles.

• Drafts claim-related correspondence for Risk Manager review and signature, including contractor notices, settlement offers, and subrogation demands.

• Assists the Risk Manager and County Attorney staff with processing payments for claim settlements, litigation judgments, subrogation matters, and Public Records service charges, as needed.

• Prepares agenda items for Risk Management contracts and purchases for review and approval.

• Processes invoices and supplier requisitions for insurance policies and Risk Management contracts; enters required information into the County enterprise system for review and approval.

• Maintains claim files, insurance schedules, and related records using strong organizational skills while prioritizing multiple tasks and meeting deadlines.

• Maintains the Risk Management calendar, including claim deadlines and insurance policy expirations.

• Maintains inventory of office supplies and equipment for Risk Management and Public Records operations; places orders, verifies receipt, and retains supporting documentation.

• Collects and distributes incoming and outgoing mail for the Risk Management Office.

• Answers office phones and directs calls to appropriate staff.

• Performs general administrative and clerical duties in support of Risk Management, Public Records, and County Attorney operations, as needed.

• Demonstrates considerable knowledge of research tools used to access federal, state, county, municipal, common, and constitutional law applicable to local government.

• Demonstrates considerable knowledge of applicable laws, ordinances, and regulatory codes.

• Demonstrates considerable knowledge of the Florida court system and the Florida Rules of Civil Procedure.

• Demonstrates working knowledge of electronic document software, including Adobe Acrobat, Microsoft Word, and Excel.

• Applies analytical thinking and initiative to identify, evaluate, and resolve administrative and procedural issues.

• Organizes and prioritizes multiple tasks and completes work within established deadlines with limited supervision.

• Establishes and maintains effective working relationships with County staff, other departments, and external agencies.

• Maintains strict confidentiality and security of sensitive and privileged information and responds appropriately to related matters.

• Prepares and submits reports accurately and within established timelines.

• Maintains working knowledge of the Monroe County Personnel Policies and Procedures, Administrative Instructions, Department Operating Procedures, and applicable Statutes and Regulations. Responsible for ensuring others also adhere to these standards.

• Performs other related job duties as assigned.

• In the event of special, emergency, or disaster situations, employee may be required to work schedules other than those for which they are regularly scheduled in any capacity deemed appropriate.

QUALIFICATIONS

Education and Experience:

Associate degree required and five (5) years minimum experience in the field of legal services or public-sector risk management. Additional years of experience may be substituted for formal education requirements.

Special Certifications:

Preferred certifications include: Associate in Risk Management (ARM), Florida Registered Paralegal (FRP), and Florida Certified Records Manager (FCRM).

Knowledge, Skills, and Abilities:

• Ability to work from a general outline of duties and responsibilities; other employees assist in completing work.

• Ability to perform entry-level professional work, including basic data analysis and synthesis, report creation, process performance, and regulatory or compliance activities.

• Ability to make decisions that govern one's own activities as well as those of others. Decisions impact how unit provides services and support to internal and external customers.

• Ability to work with more than ten coworkers who mostly engage in the same activities.

PHYSICAL DEMANDS

The work is sedentary and requires exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Additionally, the following physical abilities are required:

• Handling: Picking, holding, or otherwise working, primarily with the whole hand.

• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.

• Manual Dexterity: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.

• Mental Acuity: Ability to make rational decisions through sound logic and deductive processes.

• Speaking: Expressing or exchanging ideas by means of the spoken word, including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.

• Talking: Expressing or exchanging ideas by means of the spoken word, including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

WORK ENVIRONMENT

Ability to work in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.

Monroe County has the right to revise this job description at any time. This description does not represent in any way a contract of employment

Equal Opportunity Employer: Monroe County does not discriminate on the basis of race, color, national origin, gender, religion, age, disability, or military service in employment or the provision of services.

Empleador de Igualdad de Oportunidades: El Condado de Monroe no discrimina por motivos de raza, color, origen nacional, genero, religion, edad, discapacidad o servicio militar en el empleo o la prestacion de servicios.

Veterans Preference according to Florida State Statute 295.07: Certain service members and veterans, and the spouses and family members of the servicemembers and veterans, receive preference and priority in employment by the state and are encouraged to apply for the positions being filled.
Preferencia de Veteranos de acuerdo con el Estatuto del Estado de Florida 295.07: Ciertos miembros del servicio y veteranos, y los conyuges y familiares de los miembros del servicio y veteranos, reciben preferencia y prioridad en el empleo por parte del estado y se les alienta a solicitar los puestos que se estan llenando.