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Retention Manager Jobs in Wisconsin (NOW HIRING)

Overtime as needed (OT pay) Collections Account Manager Requirements: * 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or ...

Overtime as needed (OT pay) Collections Account Manager Requirements: * 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or ...

Overtime as needed (OT pay) Collections Account Manager Requirements: * 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or ...

Overtime as needed (OT pay) Collections Account Manager Requirements: * 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or ...

Overtime as needed (OT pay) Collections Account Manager Requirements: * 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or ...

Overtime as needed (OT pay) Collections Account Manager Requirements: * 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or ...

Overtime as needed (OT pay) Collections Account Manager Requirements: * 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or ...

You'll diagnose and treat periodontal diseases, perform surgeries to manage gum health, and address ... Position Highlights: * $220,000 Retention Bonus * $27,000 Specialty Incentive Pay * $8,000 Board ...

You'll diagnose and treat periodontal diseases, perform surgeries to manage gum health, and address ... Position Highlights: * $220,000 Retention Bonus * $27,000 Specialty Incentive Pay * $8,000 Board ...

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Retention Manager information

See Wisconsin salary details

$22.4K

$48K

$77.6K

How much do retention manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for retention manager in Wisconsin is $47,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,351.00 and $53,874.00 per year, depending on experience, location, and employer.

What does a retention manager do?

A Retention Manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement initiatives, and collaborate with marketing and customer service teams to enhance the overall customer experience. Their goal is to build long-term relationships with customers, ensuring satisfaction and repeat business.

What are the common challenges faced by a retention manager, and how can they be addressed?

Retention Managers often face the challenge of identifying early signs of customer dissatisfaction and developing tailored strategies to improve engagement and loyalty. Balancing personalized outreach with scalable processes, analyzing large volumes of customer data, and collaborating across departments are typical hurdles in this role. Success often requires staying updated with industry trends, fostering strong communication channels with both customers and internal teams, and continuously testing and refining retention initiatives. By proactively addressing these challenges, Retention Managers play a crucial role in minimizing churn and supporting long-term business success.

What are the key skills and qualifications needed to thrive in the retention manager position, and why are they important?

To thrive as a Retention Manager, you need expertise in customer relationship management, data analysis, and strategy development, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, marketing automation tools, and data analytics platforms is commonly required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are standout soft skills for this position. These combined competencies ensure effective design and execution of retention strategies, driving sustained customer loyalty and business growth.

What is the role of a retention manager?

A retention manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement campaigns, and collaborate with sales and marketing teams to retain existing clients. Strong communication skills and familiarity with CRM tools are often essential for this role.

What are the most commonly searched types of Retention jobs in Wisconsin?

The most popular types of Retention jobs in Wisconsin are:

What are popular job titles related to Retention Manager jobs in Wisconsin?

For Retention Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Retention Manager jobs in Wisconsin look for?

The top searched job categories for Retention Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Retention Manager jobs?

Cities in Wisconsin with the most Retention Manager job openings:

Infographic showing various Retention Manager job openings in Wisconsin as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $47,967 per year, or $23.1 per hour.

Collections Account Manager

Byrider

Waukesha, WI • On-site

$50K - $70K/yr

Full-time

PTO

Re-posted 2 days ago


Job description

Byrider - W226S1700 Hwy 164 - Waukesha, WI 53186

Collections Account Manager   

New Ownership!     

Would you enjoy earning a great income while helping customers with an industry-leading credit program?

Growing national automotive consumer finance company! Collections Account Manager career opportunity!

Rewards for Collections Account Manager:                  

  • $18.00 -$22.00 hour + monthly bonus up to $2,000.00!
  • Annual compensation: $50,000.00 - $70,000.00
  • Great benefits & paid time off
  • Career growth to Manager or Specialist
  • Industry-best customer program
  • 36 years in business
  • Growing national company    

 Responsibilities for Collections Account Manager:                

  • Collections account management
  • Assist with lending/credit origination  
  • Help ensure branch compliance  
  • Demonstrate a high level of customer service 
  • Work with consumer finance software
  • Attend ongoing training classes      

Hours for Collections Account Manager:                

  • Full-time (40 hours)
  • 100% onsite
  • No Sundays
  • Work most Saturdays (shorter day) with a weekday off
  • Location hours: Monday - Friday 9-7, Sat 9-4
  • Shifts will vary
  • Overtime as needed (OT pay)

Collections Account Manager Requirements:                

  • 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience
  • Good communication, computer & customer service skills
  • Able to work the hours listed & 100% onsite
  • Able to pass a background check